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“Ok for a Quick Stay Pre or Post Airport”
Review of J. Residence Motel

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J. Residence Motel
Ranked #4 of 30 Hotels in Entebbe
Certificate of Excellence
Reviewed October 19, 2013

As a quick overnight after landing in Entebbe, J. Residence was fine. I would not have wanted to stay longer than a night though. We didn't want to go all the way into Kampala because we were leaving the next day for Fort Portal, so Entebbe was a close, easy alternative for us.

The rooms at J. Residence are barebones, but clean.The property feels like a host/guesthouse. Bathrooms could use some work. One reason we booked here was that they had wi-fi (hard to come by traveling through Uganda), and during our stay it wasn't working. The staff was very friendly and went out of their way to help - they shuttled us to the animal rehab center and to a restaurant we wanted to eat at so that we didn't have to pay cab fare.

  • Stayed: June 2013, traveled with friends
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1  Thank traveltrotter50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 84 of 144 reviews

Reviewed October 16, 2013

The mattress had dips that you fall into, the power kept failing and the hotel refused to put the generator on so no hot water and no wifi.. The dinner cost $10 for a child size plate of tough beef stew.. The staff were unhelpful and refused all of our requests i.e. a later check out to allow us to wait for the power to come back on for a hot shower.. They had a fee for everything...

Stayed: October 2013, traveled as a couple
Thank Annom710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biba073, Team Leader at J. Residence Motel, responded to this reviewResponded January 13, 2014

Thank you for your recent stay at jresidencemotel and for taking your time to write a review.
Any short comings during your stay is highly regrettable.
We are committed to improve on quality,ensuring that each guest gets their money worth and each guest who stays at jresidencemotel goes out as a friend.

We hope to host you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

We had a great time at this hotel. The staff were very accommodating and went above and beyond to ensure that we had everything we needed. We stayed here before our flights out of Entebbe after 3 months of research and brought along a ton of luggage, which they happily stored for us with no issues. The food was great too! Clean bathroom with warm water, great wifi and extremely comfortable beds. Would stay here again in a heartbeat!

  • Stayed: August 2013, traveled solo
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Thank Scuba_Hope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

Convenient location for airport, comfortable room, very enjoyable dinner, friendly service. Will definitely use again when transiting through Entebbe. Wi fi was also great to have as was the airport drop off.

Stayed: August 2013
1  Thank rowandpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

We stayed for just one night. The motel is very clean and the room was comfortable (though a bit dark...we were in a downstairs room). The service was also very good both before and during our stay. We were however a bit disappointed at the exchange rate offered when we wanted to pay in shillings. We found the menu to be limited and there is not much choice in the area around the motel. Still they did provide tea/coffee/hot chocolate "on the house" which is really thoughtful and something we haven't found in many other places in Uganda. Our taxi ride to the airport was also hassle free.

Our main problem with the motel was due to other guests' inconsiderate behaviour. Basically people arriving late (around midnight I think) and slamming their room doors so loudly it woke us up. I realise this is not the fault of the motel but it wouldn't be hard for staff to remind guests who are arriving late to please move about the common areas (e.g. hallway) in a quiet fashion. The design of the motel means all the doors open onto a corridor with tiled floors which means there is no dampening of sound. I think it was Sartre who said "hell is other people" and sometimes I think he was right!

  • Stayed: August 2013, traveled as a couple
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Thank BackonBoogieSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biba073, Team leader at J. Residence Motel, responded to this reviewResponded January 13, 2014

Thank you for taking your time to share your observations,it is helpful and i appreciate it.
The doors have been reinforced to minimize the slamming.
That day we had a youth group checking in, all the excited got better of them,emphasis is made to remind especially our late check in guest to keep it low.
Do not hesitate to inquire about restaurants which are a very short drive from the motel that offer exotic cuisines.
The motel does prepare home cooked meals from our petite menu.
Us we look forward to hosting you again,i thank you once again for choosing to stay at jresidencemotel ,your observations propels us to be better than the last time.

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Reviewed August 8, 2013

J. Residence is perfect in every way: excellent staff, best bed of our entire 5-week trip, and the owner even took us to his church. Entebbe is well worth spending more time in, not just an airport stop, and this small hotel gives you the perfect way to enjoy the city.

  • Stayed: August 2013, traveled as a couple
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Thank margaret m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

Situated some 10km from Entebbe Airport, the room price includes transport to the airport. A very relaxing place to stay either before flying out or just having arrived. Very clean en-suite rooms! A good continental type breakfast and free WiFi. If you do want to stay in for an evening meal, you need to order two hours in advance from their menu. However, the beer is cold and you could do a lot worse than sitting on their patio, drinking a cold beer and watching the sun go down.

  • Stayed: July 2013, traveled on business
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Thank 65plusonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about J. Residence Motel

Address: Plot No. 704 Ave Maria Road | Mpala / Near Nkumba University, Entebbe 00256, Uganda
Location: Uganda > Central Region > Entebbe
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #4 of 30 Hotels in Entebbe
Price Range: $49 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — J. Residence Motel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Our room rates are inclusive of free airport pick up and breakfast.We provide our guests with an atmosphere of a home away from home and offer Pre-Ordered home cooked meals,while browsing the internet using our free WI-FI facility. ... more   less 
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