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“Friendly and comfortable”
5 of 5 bubbles Review of J. Residence Motel

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J. Residence Motel
Ranked #3 of 30 Hotels in Entebbe
Certificate of Excellence
Bristol, United Kingdom
2 reviews
“Friendly and comfortable”
5 of 5 bubbles Reviewed January 30, 2013

I stayed at J. Residence at the start and end of my trip to Kampala. I would highly recommend it. The complementary pick-up from the airport and friendly greeting on arrival after a long journey was great. The location is very convenient for the airport (around 15 mins drive). The rooms are spacious and very comfortable and the rate is extremely reasonable. The food was also very good, well presented and reasonably priced. I returned for an evening before my return flight and John made sure that I was able to spend at least a couple of hours relaxing by the lake, driving me to a great sport nearby. I couldn't recommend J. Residence more strongly if you're flying into or out of Entebbe and want somewhere nearby to relax.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 813Graham_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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141 reviews from our community

Traveler rating
    100
    35
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Stockton, California
1 review
5 of 5 bubbles Reviewed January 17, 2013

I made arrangements for several members of a group I was leading to be picked up at the airport to spend the night at J residence before proceeding to our final destination. A second group was to arrive the next morning, to be picked up by the hotel team and brought to the motel so we could then travel together to Jinja. Plans changed dramatically when the flight for group one was delayed for over 24 hours. John was very flexible, went ahead and picked up the second contingent as planned, explained to them our situation (they had not been reachable), housed them for a night, met the first group at the airport 36 hours later than the planned time, and reunited us all a day after we had been expected. He did not charge us for the missed overnight stay for the five people who arrived late because of the airline difficulties.
John also stored our excess luggage for three days at the end of the trip while we went on safari and did not charge us for the privilege and charged only a small fee for the day use of one room so we could freshen up before our midnight departure.

I definitely recommend J Residence. It is not fancy, but it takes very good care of you.

Stayed October 2012, traveled with friends
Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

I had planned to stay at Protea hotel during my visit to Entebbe, but their Internet service and airport office were malfunctioning. I contacted John at J residence and he got back to me within 15 minutes. Airport transport to the hotel was complimentary. For a small fee, he arranged to take us to a splendid Indian restaurant and back to the hotel. He also introduced me to local artists from whom I purchased valuable artwork. Room features were modern and OK, but not palatial. The room tariffs were great value, and included complimentary breakfast and airport shuttle. I also stayed at Lake Serena hotel in Entebbe, which was very palatial. However, for personal service, John's Residence is my preference,

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Zaria055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Durham, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

Perfect place if you want somewhere to stay before or after a flight from EBB! Staff are really friendly and go out their way to meet your needs!

Great bonus is the free airport pickup. Our flight arrived 2 hours late and it was 3am by the time we had left baggage reclaim. No problem though - a quick call and the wonderful John came and picked us up straight away.

Will definitely return here when next fly into EBB rather than trecking into Kampala after a long flight!

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
2 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed December 15, 2012 via mobile

We recently stayed at the J Residence upon arriving in Uganda. Our driver, John, was promptly awaiting our arrival and drove us to the hotel. The hotel is a bit off the beaten path, but is very secure. The room was clean and simple. The morning breakfast was fresh and the coffe was brewed, not instant. Service in whole was very good. We looked at several hotels and settled on the J Residence due to their standing on Tripadvisor. Our stay was brief, but was pleasant and we would stay again if needed.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
1 Thank KSP-HHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

This relatively new 'motel' just off the main Kampala/Entebbe road is a great place to stopover either if arriving into Uganda/leaving. The welcome is second to none, and is a professional run outfit. The staff and team are keen to help with all needs and will strive to do this for you. The rates are great and the breakfast was excellent.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank PaulKofi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

We stayed here on our last night in Uganda following a fairly hectic trip to see projects we support near Mbale. From the moment we arrived in the morning to drop off our luggage before heading to the Wildlife Centre we were treated with courtesy, efficiency and kindness. We were able to put our bags in our rooms and have a cool drink on the terrace. Arriving back later in the afternoon we enjoyed a peaceful couple of hours before a very tasty evening meal. The menu wasn't extensive and we had to pre order but it was very well cooked and (amazingly) arrived on time! The bedrooms were excellent - clean and comfy - and the 5 am breakfast a real treat before heading to the airport. It felt as though we were guests in someone's home and having travelled many times to Uganda it was lovely to find somewhere in Entebbe to which we'll hopefully return. Thank you to John and your staff for an excellent experience.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsc565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about J. Residence Motel

Property: J. Residence Motel
Address: Plot No. 704 Ave Maria Road | Mpala / Near Nkumba University, Entebbe 00256, Uganda
Location: Uganda > Central Region > Entebbe
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #3 of 30 Hotels in Entebbe
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — J. Residence Motel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Our room rates are inclusive of free airport pick up and breakfast.We provide our guests with an atmosphere of a home away from home and offer Pre-Ordered home cooked meals,while browsing the internet using our free WI-FI facility. ... more   less 
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