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Reviewed 4 weeks ago

This was much more than a vacation, it was the experience of a lifetime and all four members of our family independently said the exact same thing! Everyone at Great Trekkers gets a warm thank you for putting together such a phenomenal experience but it was our guides, Balaam and Patrick, who blew us away. Warm, friendly, funny, and accommodating, these guys are a customer service 10 plus!!! They were experienced and knowledgeable and seemed to know people every place we stopped. If you want someone who gets up each day with big smiles on their face and powerful positive attitudes each day from start to finish, this is the ticket. What Balaam, Patrick and the rest of the Great Trekkers staff added to our trip wasn't just logistical, they were unexpectedly one of the highlights and an integral part of our wonderful experience. Thanks again..............we will be talking about this for decades!

Date of experience: September 2019
Thank zzatomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightseer59018899252, Guest Relations Manager at The Great Trekkers Safaris, responded to this reviewResponded 1 week ago

zzatomm, we are delighted to have contacted us, entrusted us to execute your trip and finally sparing part of your precious tie to share with us and the entire universe your review regarding your 12 days trip in Uganda.
Wow, our team always executes each task at hand like its final and we value each client. Whenever we have a trip on going we work together up to the last minute; right from the staff behind the scenes up to the guides that take you around.
Your ranking of our team's customer service to be 10 plus comes as a result of our continued staff capacity building through trainings, passion and love for our nation among our staff. . We are proud of our experienced guides Balaam and Patrick to have blown you away (As you stated). We are happy and pleased to have created an experience of a life time
As our Motto is, at Great trekkers " WE TAKE YOU THERE"

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Reviewed 4 weeks ago

We (husband, 2 daughters and I) spent 12 days in Uganda with Great Trekkers Safari and it was an unbelievable experience!! We were expecting to fall in love with the animals, but it was the people and the country who stole our hearts. The staff of Great Trekkers was excellent in their attention to details and making us feel welcome, safe and comfortable during our visit. I love the way they incorporated community activities and experiences within the villages with our safaris and trekking. That became our favorite part of the trip!! Thanks to our guides Balaam and Patrick and all the staff of Great Trekkers for a vacation of a lifetime

Date of experience: September 2019
Thank Ainette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightseer59018899252, Guest Relations Manager at The Great Trekkers Safaris, responded to this reviewResponded 1 week ago

Ainette M, What a pleasure to have you travel with us and later on share with us your review!. We can never take it for granted; Thank you very much!. Your review affirms and reminds us of Winston Churchill's 1908 words in which he called Uganda "the pearl of Africa".
At great trekkers we put community first, its almost impossible to do a trip with us and fail to interface with the local people at one point. We really appreciate your visit to our Nyabuhama school community project, you touched the souls of the youngsters.
We are happy to hear that our guides and the entire staff at Great Trekkers created a vacation of a lifetime with in 12 days :)

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Reviewed 4 weeks ago

I traveled to Uganda from the states with my family. From the moment we landed in Entebbe, Great Trekkers made us feel at home. We were picked up from the airport late at night by a smiling face. We never had to worry about where we were going, who we were going to meet, or what we would be doing. Our guides Balaam and Patrick made our trip to most enjoyable and always took care of our needs. They were so knowledgeable about the animals we saw, the parks we we visited, and the communities we stayed with.

One of the best parts of our trip and Great Trekkers is how they take you to places that are beneficial to the communities. You are not only staying and dinning in beautiful lodges but these lodges take portions of their profits to help support their community and are always educating and practicing sustainable living. They support projects like clean water and community health centers.

My family and I are already counting down the days where we get to journey back to Africa on another Great Trekkers Safari!

Date of experience: September 2019
Thank brimottaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightseer59018899252, Guest Relations Manager at The Great Trekkers Safaris, responded to this reviewResponded 1 week ago

Briottaz, Its such reviews that keep us as great trekkers motivated and trying to better our best always every time we are entrusted by clients. Over time our guides have gained knowledge and experience which they have incorporated in their passion and character to make our clients trips enjoyable.
At Great Trekkers it is among our philosophy that community should be and plays an integral part in the tourism sector. This signifies why we chose the lodges that give back to the locals, why we have community experiences incorporated in our packages and more also part of our income is channeled back to benefit the communities.
We cant wait to have you back . Our arms will be kept wide open to welcome you back at any time.

At Great Trekkers Safaris, "WE LOVE AFRICA, WE ARE AFRICA"

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Reviewed 4 weeks ago

I'm not quite sure which activity we did, it might have been a customized trip, because we were with a larger group and I was not involved in the planning.

However, it was the most memorable experience of my entire life. Uganda is such a beautiful country and the people are some of the kindest I have ever had the pleasure of meeting. We had a great mixture of culture and nature, which I loved.

Every single activity Great Trekkers organized was fantastic, but the absolute highlight of our trip were the guides. Patrick and Balaam were so incredible and they were such a great addition to our group. Not only were they kind and friendly, but they were also knowledgeable and passionate. They shared their country and culture with such enthusiasm, it was impossible not to fall head over heals with Uganda.

My family and I were all a bit nervous about the trip, because it was our first time to Africa, but when we met Patrick and Balaam we felt instantly at home.

If you are planning a trip to Uganda I would highly recommend this team. They will work tirelessly to ensure your trip is 100% perfect. Rogers, who helped us organize the trip, was so incredibly helpful. He had the answers to all of our pre-trip questions such as what to pack, what to expect, etc.

We are already looking forward to our next trip, and when we do will be planning with Great Trekkers!

Date of experience: September 2019
Thank gmottaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightseer59018899252, Guest Relations Manager at The Great Trekkers Safaris, responded to this reviewResponded 4 weeks ago

Hello gmottaz,
The receipt of your review proves to us that you reached home safely. We are profoundly happy that you entrusted us to take on your trip experience in Uganda.
We are very happy that our team of enthusiastic staff, guides, were able to deliver to you a memorable experience of your entire life as you noted.

Your review mostly to do with the staff has proved to us that our capacity building sessions of our staff are yielding positive results. Our vibrant team will always be there to take you through all the stages, before, during and after your trip

Our arms are wide open, and staff ready to welcome you any time you wish to travel to either Uganda, Kenya, Rwanda or DR. Congo. We cant wait to offer you ore life time memorable experiences.

Last but not least, thank you for recommending the world to travel with the great trekkers safaris.

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Reviewed 4 weeks ago

Our group of 10 traveled with guides Patrick and Balaam. Had a fantastic time with great accommodations, especially for the price. I wish we had had more time and flexibility to deviate from our planned itinerary, but we were on a pretty tight schedule. On our final day in Bwindi, Patrick agreed to take my husband and I into a local village for real Ugandan food and to hang out with the locals. It was one of our favorite experience of the trip. Real Ugandan food is delicious and I cannot say enough about the people! Get out into the local areas if you can.
Thanks so much Patrick!

Date of experience: September 2019
Thank Lacy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightseer59018899252, Guest Relations Manager at The Great Trekkers Safaris, responded to this reviewResponded 4 weeks ago

Hello Lacy K, we first want to thank you for sparing part of your precious time to write to us regarding your experience with us. We are happy that you chose to travel with us and to hear that you that you had a fantastic time, at Great Trekkers Safaris we take precautions while choosing accommodations, guides and activities that suit our clients interests and budget.
About the flexibility, that can be done mostly on private tour. We allow our clients to customize their trip right through the planning stages.
Lastly, thank you for advising the world to get out into the local area as this exactly matches with the Great trekkers philosophy of community empowerment through tourism.

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