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“lovely hotel in great location in a great city...”
Review of Zorlu Grand Hotel

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Zorlu Grand Hotel
Ranked #4 of 38 Hotels in Trabzon
Certificate of Excellence
Reviewed September 22, 2013

enjoyed trabzon and its various sites, but experience made more enjoyable by zorlu grand hotel. rooms had all amenities expected in a fine hotel -- always appreciate in-room coffee/tea. rooms very clean, beds comfortable; breakfast service very fine with many choices of bread and my favorite: fresh yoghurt!! staff attentive, helpful and pleasant!!

  • Stayed: September 2013, traveled with friends
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Thank AngelaAlaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 - 66 of 210 reviews

Reviewed September 22, 2013 via mobile

The location is great, however rooms are bad and old , needs new furniture new wall paper, new carpet as well. A/c doesn't work properly, half the rooms have a window facing only the interior of the lobby area.

  • Stayed: September 2013
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3  Thank A77mad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I had very interesting experience at this hotel, despite they have a underground parking , I spend almost 45 minutes to stop front of hotel then i called hotel to help me, instead of explaining parking at my own language they sent a staff to wait for me on the street , next day i understand they have parking , they should train personnel more. out of this, hotel is less than 5 star facilities. But still I can advise, most probably you dont have better alternative around.

  • Stayed: August 2013, traveled with family
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1  Thank mgungor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Hotel is in an excellent location,with modern facilities and nice, bright lobby. I wish to thank Denis in the reception, and Yasmin in the restaurant for their professionalism in performing their duty. They speak excellent English and they did their best to help with an excellent attitude.

Some younger staff in the restaurant need to be trained to smile and have good attitude towards customers

  • Stayed: August 2013, traveled with friends
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Thank Abdulmonem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

I stayed 5 nights at this lovely hotel right in the middle og Trabzon City.
This luxury hotel has all facilities you need for a great stay; bar, nice restaurant, fittness&spa, cafè, spacious rooms with minibar and in-room waterboiler for your morning tea/coffee.
But what really makes this hotel, is the warm and welcoming staff. They are happy to help you in any way, and make you feel at home and special.
As a flight attendant for 15 years, I have had my shares of many different hotels world wide, and hand-on-heart, I cincerely recomend this hotel for a great stay feeling welcomed and safe in luxurious surroundings.

Kenneth
Norway

Room Tip: The best rooms for you staying several days, would be with view to the city streets. Do not worry a...
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  • Stayed: August 2013, traveled solo
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Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

NOT 5 stars at all its a 2 star and that's even too much stained carpet, stained wall rusty brown toilet, Aircondition isn't good, smelly and Old Old Old . I'm here right now and trying to find away out calling other hotels

  • Stayed: August 2013
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2  Thank Razarhoyrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013 via mobile

I just had a wi fi problem but never asked anybody to solve it, hotel was in the middle of the center. great service, great reception staff .. Breakfast was excellent and trabozn bread was so deliciousss :)

  • Stayed: July 2013
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Thank Mahmut S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zorlu Grand Hotel

Address: Maras Caddesi No: 9 | Merkez, Trabzon 61100, Turkey
Location: Turkey > Turkish Black Sea Coast > Trabzon Province > Trabzon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 38 Hotels in Trabzon
Price Range: $81 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zorlu Grand Hotel 5*
Number of rooms: 160
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