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“HOTEL FROM HELL”

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Golden Moon Apartments
Ranked #67 of 79 Marmaris B&B and Inns
Reviewed September 20, 2013

disgusting hotel, found toast under the work stations in kitchen when we arrived, rooms tiny, bathroom absolutely filthy! Martin from the bar down stairs is so rude! Had no hot water the whole time we stayed there and if we turned on air con the electricity would trip, such a hassle, eventually paid to be moved hotel! don't waste your money book somewhere half decent!

  • Stayed: September 2013, traveled with friends
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1  Thank PamelaShields128475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin E, Manager at Golden Moon Apartments, responded to this reviewResponded February 9, 2015

Thank you for your comments and feedback!
Due to new ownership Golden moon Apartments has been largely renovated and refreshed.
Our restaurant has a new look and style also.
Welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6 - 12 of 57 reviews

Reviewed September 4, 2013

If your expecting the Ritz this aint the place to be. About ten minute walk from the beach the golden moon is in an ideal location. Pool quite small with only a handful of sunbeds however people didnt mind sharing or letting you have them which was a bonus. Greeted by an ENGLISH woman (Irene) which instantly puts you at ease (shes married to Sefer one of the hotel staff) made getting aircon etc so much easier to explain. most staff seem okay, reasonably talkative, Young lad Spike behind the bar is one of the loveliest men, you can meet.. food not too bad, full english for 7tl so cant complain. Didnt ever eat dinner though so cant say what its like. Rooms small and basic but fine for what we needed rolling in at 6am. Showers are a very trickly but find if you turn off all lights and electrics etc you get a little more power and it took 4 days for us to get a clean towel... as i said its not the ritz but for somewhere to lay your head after a heavy night its ideal. Would stay again :)

  • Stayed: August 2013, traveled with friends
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Thank Kerryy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

We stayed here in our room there was a ashtray still full under the pillow, human poo all over the bathroom floor the kitchen had cob webs behind the fridge filthy, also its right up next to grave yard worse holiday ever

Room Tip: Dont go there
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  • Stayed: September 2012, traveled with family
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Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin E, Manager at Golden Moon Apartments, responded to this reviewResponded February 9, 2015

Thank you for your comments and feedback!
Due to new ownership Golden moon Apartments has been largely renovated and refreshed.
Our restaurant has a new look and style also.
Welcome again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

martins is rubbish,every day we walked past they kepted saying try us please,so we did it was first and last time we will go back.we asked if they had english sauage they said no,then when we went to leave they said ok we will get english sauage sit down.We said ok he asked what he wanted.we said please can my daughter have two sauages as she has problems eating.I asked for a sauage sandwich with fryed onions,and chips,and husband asked for a pizza with ham,mince and peppers.After waiting 45 minutes,Dinner come.daughter had 1 sauage in a bun with chips,which we never asked for,the bun had tomotoe sauce in which my daughter does not like.I was given the same which i never asked for.Husbands pizza was stone cold,it had ham and peppers on but no mince.husband could not eat it,daughter eat sauage and left the rest,mine was ok but not what i asked for.toilets where not clean and no toilet roll.We will never go back food rubbish,and staff rude.

  • Stayed: July 2013, traveled with family
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1  Thank Keeley22dale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013 via mobile

What a turn around for the golden moon the food was lovely now it's all change would return 2 this place now well done golden moon and good luck with it all and you can still drink late in to the night

  • Stayed: June 2013
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Thank Gilliano27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

Martin's bar & restaurant is apart of the Golden Moon apart hotel, it is situated at the front on the main street.

The owner has to be the hardest working man in Turkey, we had breakfast there 3 times, the first was amazing, the second didn't disappoint but the 3 was a total let down, we where not severed by the owner but by the young man who worked behind the bar on a night time, he forgot to put our order into the kitchen, then when it came out it was wrong I asked for it to be put right and I was told " eat" with a wave of his hands , then "just eat just eat " as he walked away waving his hands and head in front of all other customers in the place. His attitude it a totally contrast to the owner who is working so hard to get a good reputation. The 3rd breakfast was the smallest order but turned out to be the most expensive too!!!

The place could do with a little make over, on our last day we did notice a few small fans had been placed hanging from the ceiling but they need to be bigger!!!

  • Stayed: June 2013
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1  Thank Beverley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Main point - After getting henna tattoos they left marks on one bed sheet and one pillow case, we informed the staff the next day and apologized and they seamed understanding, as we returned from dinner that evening we were escorted to our room by the rude 'snakey' staff member who informed us we would have to pay 100lira, when we refused they threatened to call the police and said we would not be able to leave turkey, we called our rep who helped us get the price down to 50lira (we only paid as it was our last night and we didnt want any hassle) we then had to call the police ourselves as the trust was lost we thought it would be best if we had witnesses of us paying the 50lira, they left three young girls feeling scared, intimidated and completely ruined our holiday experience.
Adding to this, we experienced some difficulties booking the holiday we received a upgraded room complimentary but as we arrived we were not expected and were made to wait 40 minutes after a delayed flight at 2am while the staff tried to accommodate us, when we were shown to our room it was tiny, the apartment door was a nuisance to open as the locks were clearly very dated, the bathroom door didnt shut as the door was to large for the frame, the toilet was extremely temperamental and flushed very rarely, the hot water didnt work for two days, the shower water trickled out, if that and the only temperature options were red hot or freezing cold, the apartment was cleaned twice, at our request, whilst we there and they didnt change the bed sheets as they had holes in them and finally the swimming pool didnt have water in it for the first 3-4 days of our holiday. Filthy room, Filthy staff, AVOID!!!!

Room Tip: Opposite is Club Anastasia, i advise you to go there its amazing!! Id rather sleep rough than sleep...
See more room tips
  • Stayed: June 2013, traveled with friends
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1  Thank Saara_mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Moon Apartments

Address: 135 Sokak 13, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Swimming Pool
Hotel Style:
Ranked #67 of 79 B&Bs / Inns in Marmaris
Price Range: $21 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Golden Moon Apartments 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Golden Moon Apartments Hotel Marmaris
Golden Moon Hotel Marmaris
Marmaris Golden Moon

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