To start of we arrived at 2.00am in the morning of september 20th, to be greeted by an 2 staff members who were very drunk and couldn't put a sentence together! They asked us for our alcohol and took 40 cigarettes from my partner without his consent! We then went to the gray haired receptionist who informed us we wouldn't be getting a room till the afternoon as there hotel was fully booked!! (Which I don't believe as there were about 10 rooms free that I know of!) When we finally got our room we were thrown in an attic room with foot high ceilings which nearly killed my 6foot2inch husband! The doors were falling off, the floor was soaked & there were ants everywhere! The hotel was dirty and the shower door wouldn't close! When we went by the pool the staff were always in your face, drawing on you, poking (used) toothpicks and straws in your ears and soaking you with water!! If you didn't want food or drink everytime they asked you! They were very rude and arrogant towards us and many other families we met at the hotel! We then payed for air conditioning which didn't work properly! And payed for a safe box that didn't lock!
When we were going out for a meal at night the staff were very intimidating towards us about staying in there restraunt for food and if you didn't they simply refered to us as '[--]' which I think Is disgusting as we were paying customers! When we got our bills at night from the day, we realised there had been beers put on our bill by staff members without us knowing or they just overcharged us with upto 40lira on a certain night!! We went to the amore restraunt a few nights which is next door to greenpark and owned by the same family, and it was great until a young member of staff stole my sons phone! And we have never seen it since, but were told by a friend who works in the amore that his staff mate had taken it! There were also things went missing in our room such as a handbag and purse I had bought my daughter and a pair of my sons trainers he had brung with him from england! On the 1st of october there was a mafia gang and the staff of greenpark hotel took weapons from the kitchen and had a war type fight which resulted in 5 gunshots! Who goes on holiday to put up with this sort of behavior from the people who are supposed to make you feel safe and look after you while staying in there hotel and visiting there country? It has really traumitised my kids!! Overall our worst experience ever of turkey! We have been 6 times and never complained once! But this had to be said as all the bad reviews of this hotel I read and ignored! Which resulted in me working all year to go on a family holiday which was the biggest mistake of my life! Don't go to this hotel and $ake the same mistakes I did!! Its a disaster!!
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- Also Known As:
- Green Park Apartments Hotel Marmaris
- Green Park Apartments Marmaris