I should explain that this review is not regarding the hotel as I did not stay there but the spa downstairs.
My sister and I booked a turkish bath and massage with our Tour Rep (cost £10 each) and we were taken to this spa.
We did have a lovely turkish bath and afterwards was taken to the loungers outside to "relax". As soon as we were there the "manager" approached us and started the "hard sell" on all the treatments that was available, He explained that for an extra approx 110 lira (each) could have a facial, foot massage etc etc. at this point he was very pleasant. When we explained that we were only there for the bath (as we were already running a little late to meet with family), we did not even have time for the free massage, he got very angry and basically threw my sister and I out of the spa because we were not going to pay for any more extra treatments, this was done in front of all the other customers and was extremely embarrassing for everyone sitting there, I usually find turkish people very polite and I have never been spoken to like this before (maybe it was because we did not have any males with us?).
We had to get dressed in the toilets and was escorted off the premises to wait outside for our transport back to our apartment. While we waited it felt as if some of the staff members were sent outside to keep an eye on us (I think they were worried that we would explain what just happened to other customers), It didnt stop there though, when our taxi arrived (the taxi was for my sister, myself and one other customer), one of the spa staff jumped into the back of the taxi with us and remained in the taxi for the whole journey (ensuring that the other customer was dropped off first), I felt that again this was done to prevent us telling the other customer about our experience. I will NEVER go back there again and would certainly recommend that anyone who wishes to have a turkish bath and be dealt with professionally and with respect should avoid this spa!
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