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“please dont stay here!!!!”

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Mehtap Family Hotel
Ranked #216 of 234 Hotels in Marmaris
Reviewed October 20, 2013

i dont know where to start,i always give people and places the benefit of the doubt until i experience it myself but this hotel takes the pleasure out of going on holiday,ive been goin to marmaris for years and have always tried new places to stay,if this had been my first trip to marmaris i wouldnt go back because this hotel would put me off for life,arriving at 4 in the morning the place looked good so did the room but it was dark when we got there,the light of day showed the true picture,bare wires hanging out the wall in room dirty empty mini bar,verandah door didnt lock and lock was sticking out the frame which i caught my back on walking onto verandah,the food well that was disgusting spent all our spending money on eating out,im just glad we had took enough money to do that or we would have starved for the fortnight,the beer was watered down that much you would be better drinking water they always ran out of cola and orange,the place was so filthy bedding stained,towels changed 1 in the fortnight toilet never cleaned at all had to always ask for toilet paper,no proper management they all walked about half asleep and smoking in the kitchen and behind bar,on our 2nd week they started packing the hotel up tables and chairs were stacked up most the sunbeds were taking away from around the pool,the shop was emptied so you had to go out to a local shop to buy water for your room,the pool was filthy with a dead mouse in it their answer to cleaning that was scoop it out pour some chemical in the pool and add some more water and walked away,needless to say never went in the pool whole time i was there,we paid a lot of money for an all inclusive 4 star hotel which i wouldnt even class as a 1 star ,i wouldnt recomend this hotel to anyone and companies are going to loose a lot business and money if they keep selling holidays to this hotel

Room Tip: go to different hotel
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  • Stayed: October 2013, traveled as a couple
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3  Thank gena b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 320 reviews

Reviewed October 15, 2013

I am not sure where the other people were staying when they wrote these poor reviews because the experience I had was brilliant; clean rooms (basic but it is a 3* hotel and has all you need for a pleasant sleep!), gorgeous pool, hot nightlife (including some of the staff... Very nice indeed.. Hahaha), and extremely helpful staff. I would recommend this hotel to anyone looking for a fun, relaxing but enjoyable holiday on a budget and can't wait to go back!

  • Stayed: September 2013
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1  Thank Tigerblood22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

i loved staying at this hotel the rooms where clean and stylish there is a fab pool and the service and food is excellent it was my first time in turkey and would recommened this hotel to everyone so get booking lol x

  • Stayed: September 2013, traveled with friends
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1  Thank Zoe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Me and my friend were in the hotel MEHTAP Family .
NEVER WALK IN THIS HOTEL ! ISKREN tips! MANY THINGS ARE NOT LEVEL , hope you do not miss something :
1.Personalat not smiling at the entrance to the reception lacked the door glass. We told the manager, he said that this is normal in Turkey. He was rude.
2 . Staff smoking behind the bar , pouring drinks , belly play , etc. .. no uniforms.
3 . It is a 3 + star hotel meets the 1 star in BG , our rooms are new renovated with TV , mini bar empty air , but here with good things ! Sheets with yellow spots , towels for 1 week I have not been changed , and underwear ! Room cleaning was, just making the beds and this is not the first time I was sweeping , etc.
4 . The food is monotonous , breakfast only boiled eggs , cheap fried salami and tomatoes and cucumbers ( ovyahnali ) , lunch and dinner - the same , especially any vegetables with sauces , steaks, burgers , etc. - FORGET ! No barbecue. Mostly cold food , having in mind that we went right when it starts tonight! Preparations altered food from previous meals , etc. ..
5 . Do not buy excursions from the hotel and the company that accompanies you to Marmaris , there are 30 lev per person more expensive . We went to the main street , there are at least 30 agencies for tours , are all very correct, even though they are Turks ! We bought 3 pieces , one gave us free every day , and we were taking back to the hotel !
6 . Companies with which we were EMERALD - many are correct , the man who dealt with us were Yavor Hotel , But ... in the voucher said that the hotel has a sauna, gym, animation , aerobics , 2 bars , bath , etc. - Well, There is no such things YOU DO NOT WORK IN FAMILY MEHTAP have no SAUNA ETC . . So we asked some compensation from the company and they gave us a jeep safari tour for the system 2 , Super was a lot of fun , we had more than 30 SUV with 7-8 people , fun .. Smile
7.Marmaris is a great city , very beautiful and peaceful place ! The main street , however, has almost the same stores - fake perfumes , shoes, replicas , replica handbags , watches, and generally those things that Bulgaria has them in every market .. There are quality products . A Turk FOR 2 perfumes want my 20 euro and after the Great Bargain - LAST FOR 20 EURO gives me 6 perfume AS I choose .. BUT DO NOT SEE THE SENSE IN BULGARIA got them this stuff , and there IN SUITCASE Smile
8 . The hotel said that there 2bar - is the only one he had.
9. Forget the warm water , nothing that solar panels are heated all day. I do not know what the problem is , almost every night talked of the hot water is tiring all day on a trip and then you do not have water to bathe ..

  • Stayed: October 2013, traveled as a couple
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1  Thank Vanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

I don't usually moan about places I've stayed at but this needs to be done. I'm not sure why this hotel is still open and taking peoples hard earned money for 'all inclusive' rates!
The room we stayed in was ok to sleep in but the facilities were terrible e.g- wardrobe was broken the draws wouldn't even come out as it was broken on the inside...stains on the dressing table..stained sheets and lack of blankets as it was cold at night at some point...no bin...cracked window on patio doors...cold water in the morning!
The actual cleanliness of the place was awful.
One time my partner went to sit down to have breakfast (the first day) and nearly fell off the seat as there was a leg missing so it tipped!
Staff looked like they couldn't be bothered half the time and at times seemed to be very rude and ignored you unless you made an effort to try and chat...even that was hard work though!
Although we didn't bring any children with us it seemed there was nothing there for them in general apart from a little children's pool which was very grubby and looked like it needed a good clean..no entertainment for children at all-I wouldn't say it was a 'family' hotel at all.
I like to try various foods especially the foods associated with the country but the food being served on a daily basis was very much the same and not very child friendly at all! There were no labels to tell you what the food that was out was which I found strange as I'm sure people would like to know what they were eating cos I do!
I found this hotel very basic and for it to be named as a 4* is very miss leading.
We mostly ate out in the end and spent most of our time at the beach and doing various other things...not really wanting to spend much time here as you are not made to feel welcomed!
Marmaris is a beautiful place and there are great things to do..I had a great time but will say I will not be coming back to this hotel in a hurry!

  • Stayed: October 2013
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2  Thank Lil_jojo28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Half way through our stay and wish we were back in England, the hotel is the worst food is cold and not edible by any standard, rooms are filthy constantly asking reception for clean towels, manager walks round with a face like a smacked face, the place is swarming with cats that sit outside the rooms making like babies crying. It's about time thomas Cook took this out of there folio and the star rating should be a minus 1.

  • Stayed: October 2013, traveled with friends
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2  Thank Jo2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

We stayed here for 10 days 28 to 7 October we were given the wrong room the food terrible the full hotel filthy the pool was the same nothing on for the kids are us the drinks like water dirty cloths on the table's didn't sell drink are pop you had to have their water down beer cheap pop we had to eat out everyday holiday in hell they like the russian because that was their kind of food horrible and cold waste of money .

Room Tip: I would not choose one because its filthy
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  • Stayed: September 2013, traveled as a couple
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2  Thank paula f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mehtap Family Hotel

Address: Cildir Mahallesi, 167. Sokak No: 10, Marmaris 48700, Turkey (Formerly Ilayda Otel)
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Swimming Pool Airport Transportation
Hotel Style:
Ranked #216 of 234 Hotels in Marmaris
Price Range: $39 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mehtap Family Hotel 3*
Number of rooms: 104
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