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“'Mehcrap hotel'”

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Mehtap Family Hotel
Ranked #209 of 234 Hotels in Marmaris
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“'Mehcrap hotel'”
Reviewed October 11, 2013

I don't usually moan about places I've stayed at but this needs to be done. I'm not sure why this hotel is still open and taking peoples hard earned money for 'all inclusive' rates!
The room we stayed in was ok to sleep in but the facilities were terrible e.g- wardrobe was broken the draws wouldn't even come out as it was broken on the inside...stains on the dressing table..stained sheets and lack of blankets as it was cold at night at some point...no bin...cracked window on patio doors...cold water in the morning!
The actual cleanliness of the place was awful.
One time my partner went to sit down to have breakfast (the first day) and nearly fell off the seat as there was a leg missing so it tipped!
Staff looked like they couldn't be bothered half the time and at times seemed to be very rude and ignored you unless you made an effort to try and chat...even that was hard work though!
Although we didn't bring any children with us it seemed there was nothing there for them in general apart from a little children's pool which was very grubby and looked like it needed a good clean..no entertainment for children at all-I wouldn't say it was a 'family' hotel at all.
I like to try various foods especially the foods associated with the country but the food being served on a daily basis was very much the same and not very child friendly at all! There were no labels to tell you what the food that was out was which I found strange as I'm sure people would like to know what they were eating cos I do!
I found this hotel very basic and for it to be named as a 4* is very miss leading.
We mostly ate out in the end and spent most of our time at the beach and doing various other things...not really wanting to spend much time here as you are not made to feel welcomed!
Marmaris is a beautiful place and there are great things to do..I had a great time but will say I will not be coming back to this hotel in a hurry!

  • Stayed October 2013
    • Value
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Helpful?
2 Thank Lil_jojo28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 reviews from our community

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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Turkish first
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English first
London, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 10, 2013

Half way through our stay and wish we were back in England, the hotel is the worst food is cold and not edible by any standard, rooms are filthy constantly asking reception for clean towels, manager walks round with a face like a smacked face, the place is swarming with cats that sit outside the rooms making like babies crying. It's about time thomas Cook took this out of there folio and the star rating should be a minus 1.

  • Stayed October 2013, traveled with friends
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Helpful?
2 Thank Jo2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marmaris hotels

newcastle
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 10, 2013

We stayed here for 10 days 28 to 7 October we were given the wrong room the food terrible the full hotel filthy the pool was the same nothing on for the kids are us the drinks like water dirty cloths on the table's didn't sell drink are pop you had to have their water down beer cheap pop we had to eat out everyday holiday in hell they like the russian because that was their kind of food horrible and cold waste of money .

Room Tip: I would not choose one because its filthy
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank paula f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2013

Sat by the pool as I write this review and I wouldn't recommend this hotel to my worst enemy, the place is filthy and the food isn't fit for human consumption, the pool area is disgusting, the only good thing is the coffee machine, that's wen there's milk in it. So so disappointed. Feel like we wasted £800 been the worst hotel we have stayed in here in marmaris. Please don't waste your hard earned cash.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
2 Thank lesleybibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambridgeshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2013

just returned from 2 weeks of hell at Mehtap Family Hotel. Room terrible, filthy windows, windowsills. balcony looked onto so called "garden", but full of unsightly weeds,rubbish and fag butts. was used by stray cats round hotel as toilet.bedroom had 2 single beds and built in wardrobe, living room sofa bed, single bed and small cupboard containing fridge. no bedside cabinets, no drawers, no shelf in bathroom, so basic it was unbelievable.Sink wasn't cleaned in whole of 2 weeks, patio cleaned after row.Food was unedeble, particually after seeing chef smoking whilst cooking chicken keebab and carrying on cooking without washing hands. Barman was also smoking at bar whilst serving and then holding glass around rim. glasses washed at sink by swilling under water. attitude of staff unbelievable.tried 2 contact rep through receptionist,asked them to visit but they didn't show, afterwards management hostile. things came to a head when water was coming through bathroom ceiling. informed reception early evening. was told somebody would look at it. several hours later asked again. by now very uptight. it led to a heated row and someone going back to our room to look. water had stopped and it ended up by man calling us near enough liars.
asked to speak to owner of hotel following day. when he did turn up told him exactly what we thought of his hotel and showed him what we meant. DIRTY CROCKERY, FILTHY TABLE CLOTHS, TOTAL LACK OF HYGIENE, NO NOTICES AS TO WHAT TO DO IN CASE OF FIRE,TORN BEDDING, DIRTY SINK AND MIRROR, LACK OF FURNITURE IN ROOMS,
DANGEROUS WALKWAY TO ROOM ALONG SIDE OF SWIMMING POOL, DIRTY CROCKERY IN PASSAGE TO ROOM, CHILDS COT LEFT IN PASSAGE FOR WEEK, FILTHY STATE OF CLEANERS ROOM NEXT TO OUR ROOM WHICH WAS OPEN ALL THE TIME. NO ENTERTAINMENT, LACK OF RESPECT FROM STAFF. On the day of departure we asked where we could leave our luggage and get changed before going home. was told about unsecure area to leave luggage but had nowhere to get washed and changed. Was told we could have room until 6pm. partner said we should really get it free after all the hassle we had had and manager said very begrudgingly ok

. at 11.50 we had a phonecall telling us we had to pay 35 lira for room. at reception we said he had agreed it for free. manager lost his temper and said we had upset all the guests and were trouble makers.he was also very annoyed because my partner had reported a girl dancing on the bar at 10.25 the previous night, although the man on duty at the time was fuming with the girl and the barman at the time, said we were spoiling their fun. the girl was i believe was russian and NOBODY MUST SAY ANYTHING ABOUT THE RUSSIANS AS THEY WERE THE FAVOURATE GUESTS.
SO if you decide to now stay at this DELIGHTFUL HOTEL please don't moan later about the state of it as you have been warned. I would bulldoze to the ground if it was mine.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
2 Thank 648marian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 29, 2013

Stayed at this hotel at the end of September. Lets start with the positives...right thats that sorted then! On arrival, very early in the morning, we were not offered a drink or a bite to eat, which would have been a nice touch, oh well never mind. The receptionist told us we had been upgraded to the family suite, marvelous, except it was right at the top of the building up 6 flights of stairs and no lift... The carpet on the stairs was old, worn out and filthy, coming away at the corners, potentially lethal when carrying heavy luggage in the dark(the lights were motion sensor, only one of which actually worked!). The room on first inspection seemed pretty good but after a further investigation there were many faults from the annoying to the dangerous... no toilet paper in the bathroom, wallpaper peeling from the wall, two single beds(in a family room?), a half inch gap between the window and the wall held together with a single screw, the balcony door wouldn't lock properly, the bed sheets were filthy, pillows were tiny and very uncomfortable, the balcony, while it had a pretty good 180 degree view around Marmaris was very narrow and only had enough room for a couple of chairs. On the third day my wife noticed that her shoes were damp, it was then that we noticed water literally pouring down the wall from the air con unit. We notified reception and it took over 24 hours for someone to come out and fix it, after that we left the unit switched off. Their was no mirror at the dressing table which was a pain for my wife getting ready in the evening. The shower cubicle was very cramped and there was no holder on the wall for the shower head so you had to hold the unit while showering. The room was cleaned twice but the standard was minimal. The balcony was never swept, the windows were filthy. Moving on to the restaurant, in a word: atrocious! Filthy table cloths, disgusting food, watered down drinks, dirty glasses, flies all over the sugar bowl for the coffee and unattentive, and downright rude staff. We ended up eating out for all but two meals, both of which were almost inedible. No toast or fried eggs/omelettes for breakfast just boiled eggs, cheese and mixed vegetables(?). The staff at reception were less than helpful. When we took our list of complaints to reception we were offered the safe for free and 2 free cocktails at a filthy bar down by the beach. We never stayed around the hotel for too long so I'm not going to comment about the pool area. The beer was so watered down it was embarrassing. I'd been drinking the legendary Efes in bars and restaurants all around Marmaris and the beer offered here was nothing like this, the taste of soda water is unmistakable to someone who has worked in bars for years! The spirits are not undrinkable but the measures are stingy at best and the soft drinks are served in little plastic kiddy cups! Awful stuff. If you have booked to stay at this hotel please consider changing your booking because this is a dive, it has absolutely no redeeming features whatsoever. It is disgusting that this company can take your money and so brazenly treat customers so badly to get them away from the hotel and therefore cut costs. In summary AVOID LIKE THE PLAGUE!!!

Room Tip: Stay somewhere else!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 27, 2013

Mehtab Family Hotel in Marmaris was the worst choice we have made!!!! Mehtab Beach Hotel is on a few blocks away from Mehtab Family hotel witch is dirty ,the food is bad and the staff is built up from too young and not enough people. Do not be mislead from the pics on the site --they are very old and are mix from the too hotels- Mehtab family and Mehtab beach....Bathroom had mold and the toilet bowl was dirty,there is no hot water after eight o'clock,so if you your late after beach/excursion you have to wait till the next day!!! I'm not going to talk about bad food because I dont have enough spase....

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mehtap Family Hotel

Property: Mehtap Family Hotel
Address: Cildir Mahallesi, 167. Sokak No: 10, Marmaris 48700, Turkey (Formerly Ilayda Otel)
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Swimming Pool Airport Transportation
Hotel Style:
Ranked #209 of 234 Hotels in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mehtap Family Hotel 3*
Number of rooms: 104
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