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“lovely”

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SunConnect Grand Ideal Premium
Ranked #17 of 234 Hotels in Marmaris
Certificate of Excellence
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“lovely”
Reviewed March 27, 2013

lovely hotel. a group of ten of us went last year.. lovely staff, cant do enough for you. little far out of the main area but transport is cheap and readily available. lovely spacious rooms. brilliant for children, our grandchildren had lots of fun. returning again this summer.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank christineanddavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iphotels, Ideal Team at SunConnect Grand Ideal Premium, responded to this review, March 28, 2013
Thank you for sharing your holiday review on the tripadvisor website.
I am happy to read that everyone in your holiday group adults and children included enjoyed our Hotel, Services and facilities from the rooms to the interaction with the staff. We look forward to welcoming you all again this season and would like to thank you for choosing Grand Ideal Premium for your family holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,205 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Stewarton, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 18, 2013

Lovely friendly staff. Especially mehmet who waited on us at every breakfast and lunch. Breakfast buffet and lunch buffets were lovely with a mix of Turkish and European dishes. Evening meals weren't as good though. We ate out most evenings but on a whole a fantastic hotel with friendly staff

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caspaterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iphotels, Ideal Team at SunConnect Grand Ideal Premium, responded to this review, March 19, 2013
Thank you for posting your holiday review on the tripadvisor website.
I am very happy to read that you have experienced the hospitality of the Hotel, its services, facilities and staff. I do hope that we will be able to welcome you again in the future and would like to thank you for choosing Grand Ideal Premium for your family holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, Scotland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 18, 2013

We arrived early in the morning and were taken to our room containing water and fruit juice. Was suprised to see we had sky tv. Our room 216 looked onto another hotels pool and we could just see a slight view of the sea. Breakfast was typical all inclusive so we mainly waited until the snack bar opened for lunch. Was outstanding pizza, pasta, salad, chicken kebabs, plenty of fruit. Drinks were good the rum and coke was lovley cocktails were pre made except at night. My partner enjoyed the slide and location of hotel was wonderful my only complaint would be at the pool bar there was a drain which smelt terrible during the day due to the heat other than that brilliant hotel hardly left it

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank nmcateer56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iphotels, Ideal Team at SunConnect Grand Ideal Premium, responded to this review, March 19, 2013
Thank you for your holiday review posted on the tripadvisor website.
We are hppy that you have enjoyed your holiday with us and have experienced the hospitality of our Hotel from the check-in and bell-boy service on arrival to the facilities provided free in the rooms (air-conditioning, safe, sky tv and mini-bar). I would also like to thank you for your comments regarding the food and beverages served within the Hotel and also for commenting on the atmosphere created by staff and guests together. I do hope that we will be able to welcome you again in the future and would like to thank you for choosing Grand Ideal Premium for your holiday.
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Beckenham,kent United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 11, 2013

My first stay at the Ideal was Easter 2011 my 1st ever holiday abroad with my daughter and sister , we had such a fantastic time, the staff were amazing,the food was plentifull and a wide range of choice,The spa was heavenly. In Easter 2012 i went with my partner after telling him how fantastic the hoilday was, he was extremley happy with everything the hotel had to offer ,again the staff were fantastic and worked very hard. And guess what!! im all booked and looking forward to going this Easter 2013 with my partner again . All i can say is this Hotel is FANTASTIC

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, March 14, 2013
Thank you for posting your review on the tripadvisor website.
I am very happy to read that you have chosen our Hotel for your holiday in 2011 and also 2012 and that you have again experienced the hospitality of the Hotel and all that it offers from the variety of food, facilities provided in the rooms and have appreciated the staff who endeavour to contribute to a great holiday. I would like to thank you for choosing our Hotel once more for your 2013 holiday and on behalf of the Ideal team, look for forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doncaster, south yorkshire
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 10, 2013

I would like first of all to say a huge thank you to the lovely member of staff called mamood who works in the restaurant who helped my mum when she was taken ill in the upstairs resteraunt. my mum and myself stayed at your hotel (in room 126) from the 15th to the 29th of October 2012 and from the start to the finish of the holiday we had a fantastic time the food the staff are excellent and I would totally recommend your hotel!!! must also say thank you to tania (guest relations). I will be stopping at your hotel again this year.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank trudy46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, March 6, 2013
Thank you posting your review on the tripadvisor website.
I am sorry to hear that your mother was taken ill whilst on holiday however I am happy that the staff were able to help you all whilst on holiday. I would like to thank you for your recommendation for our Hotel and on behalf of the Ideal team look forward to welcoming you all again in the future. Thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 4, 2013

The hotel was ok.The spa which we tried with the turkish bath and kids chocolate scrub which made our skins so smooth and realxed afterwards.I would recommend this to a family with children.The pool was ok once you got in and the pool was quite small.

The rooms needed modernising where we stoped and needed more English channels because there was only one film chanel and only a couple of news and sports channels.The mix of guests on one floor varied.This caused there being very young families with babies,groups of single 18-30's and couples so if you wasnt kept up by the crying babies then you was waken up by young singles going to their room late and their music basting away to all hours.

The food was DELICIOUS!There was something for everyone every night and day.In the morning you could have fresh fruit ,cerieal or a cooked breakfast.In the afternoon you could either eat in the restaurant or the pool side bar food (which was as good as the restauarnt) and in the night you could have loads of different choices in starters mains and puddings.Also in the night there was entertainment for young kids and bingo afterwards.

If going there with a teenage daughter it can draw a lot of attention from the local men just to be aware.

I would recomend this hotel to mainly families because there is a lot of fun activities for children.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank HeatherHurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, February 8, 2013
Thank you for posting your review on the tripadvisor website.
Guest feedback is important to us especially when given whilst still in the Hotel as this then gives us the opportunity to address any concerns that guests may have. The Hotel has a Guest Relation service and a fully manned 24 hour Reception as well as daily visits from the resort rep who all work together to resolve guest concerns including sleep quality wherever possible.
I am very pleased to read that all the members of your family have enjoyed the Budha Spa experience available at the Hotel and would also like to thank you for your comments regarding the the quality and variety of food served within the restaurants. I do hope that we will able to welcome you and your family once again in the future and would like to thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 1, 2013

Went to this hotel April of last year with my boyfriend it was our first all inclusive together, the hotel it's self was clean, some staff were friendly and sitting by the pool area was lovely.

However we felt the food was very mundane and a choice of 1 restaurant for dinner was simply not enough, the daily activities were minimal, not sure if this was the time of year we went but the hotel was pretty full so they could of put more activities on for those there.

I would not go back again as there was no beach, majority of staff were unhelpful other than a few of the entertainment staff who were lovely!
But we did only pay £800 for two weeks all inclusive for both of us, so you can't complain too much at that price!

Room Tip: Ask for pool view otherwise you look onto a dirt track or other hotels and not over the nightclub
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Katiej27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, February 3, 2013
Thank you for posting your review on the tripadvisor website.
I am happy to read that you both experienced the hospitality of the Hotel from the staff and have enjoyed the cleanliness provided by the House-Keeping Team. The animation provided is as described in the Thomas Cook Brochure as being occasional competitions, games and shows and again it is also stated that the programme can be altered or cancelled due to the weather conditions that can be experienced in the month of April. Our guests are able to use the private beach at our sister Hotel, Ideal Prime Beach and is a short five minute walk, soft drinks and snacks are also provided on the beach as part of the all inclusive package.
You have also made the comment that the food served was mundane and I would like to take this opportunity to address this comment by stating that the breakfast buffet serves breads for toasting, jams, spreads and honeys, a variety of cereals, fresh and dried fruits and a selection of plain and flavoured yoghurts, milk pudding for our vegetarian guests, danish pastries, grilled tomatoes, beans,Turkish sausage, eggs (boiled, scrambled, fried), fresh pancakes, waffles and toasted sandwiches, continental meats and cheeses with salad items and olives, lunch in the Four Seasons restaurant offers soup, 2 meat (lamb or beef) options, 2 poultry (chicken or turkey) options and a fish option as well as pasta and sauce, a full salad range, vegetables and a dessert range including fresh fruit, the snack bar offers fast food in the form of kebabs, burgers, kofte, fresh pizzas, potato croquettes, chips and traditional Turkish bread, a range of salad items and cakes and fresh fruit, the evening restaurant (Diva) offers a choice of soups, 4 meat options, 4 poultry options, 2 fish options and our show grill as well as pasta, rice, potatoes and chips, vegetables, a plain (diet) food section as well as a full salad range with cheeses, again a full dessert range is on offer.
I do hope that this information satisfies your review and that we will be able to welcome you again in the future. Thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SunConnect Grand Ideal Premium

Property: SunConnect Grand Ideal Premium
Address: Cumhuriyet Bulvari No:15, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Marmaris
#8 Luxury Hotel in Marmaris
#11 Spa Hotel in Marmaris
#18 Family Hotel in Marmaris
#24 Romantic Hotel in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:5 star — SunConnect Grand Ideal Premium 5*
Number of rooms: 272
Official Description (provided by the hotel):
Refurbished for the 2015 season, SunConnect Grand Ideal Premium provides a relaxing atmosphere for the whole family. Guests will enjoy stylish rooms, new digital features of Touch Screen TV's and free Internet points throughout the hotel as well as experiencing the more traditional holiday. Children can enjoy activities in the Lollo & Bernie Kids Club and for teenagers there is the ConnectTeen Lounge (a cool place to hang out). The hotel offers Free Wifi throughout enabling all guests to stay connected to family and friends home and abroad. ... more   less 
Reservation Options:
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Also Known As:
Grand Ideal Hotel

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