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“Lovely hotel but severely lacking in evening entertainment”

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Blue Bay Platinum Hotel
Ranked #20 of 234 Hotels in Marmaris
Leicester
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Lovely hotel but severely lacking in evening entertainment”
Reviewed July 28, 2013

My husband, 7 year old son and I have just returned from 2 weeks at Blue Bay. Having had two other all inclusive holidays in Turkey in the past three years, I am able to compare this holiday to similar ones we have experienced (see my other reviews).
The hotel itself is stunning. The lobby is very classy and gives an instant feel that this is somewhere special. The rooms, although small, were adequate, had air con and we had a view over Marmaris from our good-sized balcony on the fifth floor. The shower was a bit hit and miss; if you showered between 6pm and 7pm it was little more than a freezing cold drizzle as the water pressure dropped due to others showering at the same time. Earlier on it was perfectly fine. The maid came in daily and changed the towels and complementary toiletries were refreshed weekly.
Despite signs around the pool warning that towels placed before 8am would be removed we never witnessed this, so it was the usual early morning call to ensure sunbeds and a parasol. The pool area is really nice, but the pool is 1.5m deep, so many people were unable to touch the bottom (especially during aqua aerobics!!). There is a smaller pool near the two water slides which is 1.2m deep but it was very cold as the sun was not on it as much.
The daytime entertainment (not on Sundays as it is the animation team's day off) is very good: morning gym, aqua aerobics, darts game, 2 games of water polo, a silly pool game (kids could not participate because of the depth of the pool), boccia and a cocktail game. The animation team were very friendly and made everyone feel welcome to join in, but would take no for an answer.
The food was lovely. As someone who does not eat meat I sometimes struggle, but not here. There were three types of eggs for breakfast, lots of types of bread, cheeses, fruit and cereal in addition to sausages for the meat-eaters. Don't expect a full English breakfast, you just won't get one in an all-inclusive in Turkey. At lunchtime you had the option of going in to the dining hall for salads and hot food, or the snack bar by the pool provided kebabs, chips, spaghetti etc for those who didn't want to get dry. There is also a cake bar in the arcade which had amazing cakes (my son could usually be found in there with chocolate round his mouth!)
The evening meal did get a little repetitive after about 10 days, but I wouldn't like to try to make enough options to keep 300 people happy with different food for two weeks!! The fish was particularly delicious and the salads were varied and fresh. My only qualm was the lack of labeling - sometimes even the chefs seemed unsure as to whether or not their creations contained meat! It would also have been nice to have themed nights once in a while as we have experienced elsewhere ie Turkish, Italian, Mexican etc. You could also end up queuing for 10-15 minutes for hot food and several times the dining room was full with people looking for tables. Also, the hotel really needs to implement a dress code for dinner. I really did not enjoy sitting near kids in baseball caps and women wearing beachwear. The waiters should not be better dressed than the guests.
Water and hot drinks are always available for self service. For all other drinks you need to go to the bar which can result in a long queue. Although not on the list of all-inclusive drinks, the barmen will make cocktails in the evening, so just ask. Slush is also available and a couple of times a day the waiter brings it round on a trolley to you on the sunbeds which is a nice touch. Note though that all inclusive drinks finish at 11:30pm which is earlier than any other hotel we have visited. Also, the lobby bar has a sign which says it is open until 2am, however, come 11:30pm it too was closed - we never did find out why.
The kids club was great! Danielle and Katie (both British) did a fantastic job of entertaining our son. He was there everyday! It was open for 2 hours in the morning and 2 hours in the afternoon doing various activities such as mini golf, took them to the beach, sumo wrestling, t-shirt painting etc. They also had mini club in the evening from 9:30 - 10:30pm which was charged at 10TL (about £2.70). Activities included movie night (with popcorn), pyjama party and chocolate night (be warned: your child will be covered head to toe in chocolate!! But they will love it!).
There are two water slides away from the main pool. They are switched on for 2 hours in the morning and 2 hours in the afternoon and are supervised by the pool man (from Doncaster). The kids (big and small!) loved it!
Now for the big disappointment - the evening entertainment, or rather the lack of it. At 9pm there was a mini disco which was great for the little ones but entertainment on the main stage always finished by 10:30pm and often by 10:10pm and consisted mainly of guests doing humiliating feats ie Mr Blue Bay, Miss Blue Bay, Best Couple etc. On only one evening did the animation team actually perform and that was the fire show which was very entertaining - the rest of the time they were literally cheerleaders and nothing more. There was outside entertainment on only 3 nights out of the 14 we were there - and one of those was a repeat of a show we had seen the week before. They really need to sort out the entertainment as it is the one thing that really lets this hotel down as an all inclusive. It cannot be right that the evening kids club finished AFTER the main entertainment! We found ourselves spending money on drinks at outside bars that did have entertainment on which meant our holiday cost us a lot more than we expected it to.
Also be aware of the photographers. They will NOT just do a couple of family portraits; they will want to do a 15-20min photo shoot and then sell you a selection of photos at 20TL each. Just be wary.
The free wi-fi is only available in reception but you can pay for wifi anywhere in the hotel. All of the bars and restaurants offer free wifi when you eat/drink there (even on the beach).

GOOD POINTS
- Friendly staff
- Great looking building
- Daytime entertainment
- Food
- Kid's club

POINTS FOR IMPROVEMENT
- Evening entertainment
- Timing of all-inclusive drinks
- Dress code for dinner

Room Tip: Ask for a room away from the lifts which beep every time they are called to a floor and guests can b...
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
2 Thank jel1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Dallas, Texas
Level 6 Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 28, 2013

I probably couldn't have asked for a better hotel for my holiday. Firstly, the hotel is beautiful. It's very modern, with neon lights, a wall with bubbles and water features and lots of cool seats in the lobby. The staff were all really really nice and friendly!

Our room was for 5 people and was in the 3rd block and consisted of 2 twin beds in one room, 1 double bed in the other and in a room inbetween there was a tv, mini fridge etc and a single bed. We had the twin room and it was huge! We also had the access to the balcony which was massive!! The room was really clean, except for one yellow stain on the bed duvet thing which was a bit offputting and wasnt changed all week. The power tripped out twice during our week there and the toilet had issues twice too but these were sorted out by reception quickly and werent really a big deal to us. Our friends had a twin room on the other side of the hotel somewhere. Our room had a fairly decent view with a mix of the kids pool, the ocean and the hills, aswell as some less interesting things such as some toilets. There is a mosque near by so try not to let the prayer noises from it wake you up at 5am!

There are 3 pools, one big, one tucked around the corner which is a bit quieter and a kids pool with 2 slides. As young adults we took a go on the slides and they are quite fun! It's all really clean and we managed to get a sun bed most days, not always though but it depends what time you're looking. We stayed around the quieter pool most days as it was easier to spot a bed there. I wasn't very keen on the drinks as i found their local Turkish vodka to be quite sickly, they're generous with the alcohol though. However i found when you're asking for a coke etc you'll be lucky for them to fill the glass 2 thirds. The food was nice, the hot food changes most nights (but keeps some of the main things) but majority of the cold selection stays the same. It got a bit boring after a while to be honest, but it all tasted nice which is the main thing.

I reccomend getting a turkish bath on your first day. The staff in there are really nice! It's £30 and you get an hour and a half in the spa. You wear your bikini and they give you a tartan cloth to wrap around your waist and they firstly put you in the sauna for 5/10 minutes, then they lead you into this room which has a massive marble table in. I walked in and 3 of my friends were already lead on it and it looked like some kind of sacrifice! It's amazing though! You lie down and one of the massueses (either male or female) covers you in warm water, scrubs your whole face and body with a mitt, covers you in bubbles, massages your whole body, then swills you off with warm water again. It's very relaxing. Then you get a face mask, a full body massage, coco butter (to help you tan if you pick the bronzing package), then a fish pedicure! It's great and i definitly reccomend it.

Didn't mix much with the animation/entertainment staff because they tended to stay away from the quiter pool which was good as we weren't bothered. We did watch a bit of the evening entertainent though which was fun. The hotel runs a coach every night to Bar Street which leaves the hotel around 11pm. Just wait outside the front with everyone else and keep an eye out for Chico (the crazy animation guy can't miss him) or the bald headed guy who will acompany you all down to the bars. You have to spend your first hour on Bar Street inside an open roofed club called Crazy Daisy which is wear the coach drops you off (this must be part of the deal). Be warned, the drinks are crazy expensive in there. Once the hour is up you can go wherever you want (i reccomend Bar X) then if you want a lift back to the hotel you must be back in Crazy Daisy at 2:45am ready to leave at 3am. I reccomend this, because what with all the trouble in the papers lately about Marmaris you can tell when you're there that by 3am everyones starting to get completely off their tits so its a good time to leave.

The hotel has a really good location, you have enough around so that it's not boring yet you're far away that theres plenty of other stuff you can go do. Its on a busy street filled with shops, resturants and bars. It's about a 5/10 min bus ride (or 20/30min walk) from Bar Street. It's literally 3 minutes from the beach. Oposite there is Vagna Tours which is a good place i reccomend to get your excursions booked at. We did the Boat Trip and the Dalyan Trip, both of which i reccomend and are nice and cheap. You've got a area on the beach with wifi where you can use the sun loungers for free if you show your wrist band, the man patrolling it will go and get and get you drinks and bring them to you but he gets them from the Elegance Hotel so be aware you will have to pay for them. Just next to our area on the beach is a water sports jetty. We did 3 different water sports here, the guys there are fun and will give you a deal. They also take pics of you whilst you're out on your thrill and you can buy the disk of them all for 40 lira which we did and they gave us a great laugh!

The hotel is about an hour and a half from the airport but you have an air con coach and you stop off half way there and back to use the loo and buy food/drinks/souvenirs for about 15 mins. There is also always security on the door at the hotel. All in all i had a great time there and if i was ever to go back to Marmaris i would stay here again and i certainly reccomend it.

  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Sarah_11e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowestoft, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

I have just got back from my holiday at Blue Bay Platinum hotel and it was brilliant. Pete and the tattooist are great and the rest of the team to! The tattooist is great at his job and I would definatly have more by him. Pete is very pleasant and helpful. The spa was absoloutly lovely and everywhere is really clean. Thank you for a great holiday!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed July 27, 2013 via mobile

Had a very good holiday met some good people all the staff were friendly and helpful! Chico is amazing haha had a tattoo from the blue bay classic and I'm very impressed with his work Pete helped loads too! Thanks to everybody that made it what it was! Bar street was booming but quite dangerous for young girls so we stayed with our reps and hotel staff who looked after us and made us feel safe!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1t2e3r4r5i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 26, 2013

My husband and me, we're in Blue Bay Platinum for 1 week. Just came back 2 days ago.
The hotel was really nice. Clean rooms, fun entertainment and most of the staff was really nice. But there was 1 person who spoilt the holiday for some people. And I like to warn you from him, especially the girls.
His name is Yasin and he is waiters'manager. He wasn't speaking any english or pretended he didn't. He is married, but he's taking every chance he gets with many woman. I've seen it. So really watch out for it!

Overall, we had a nice experience in this hotel. But we don't know if we come back again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank safonseca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2013 via mobile

Hotel was nice and clean with good food choices throughout the week we stayed. only downside was the triple bedroom wws very small and other people who booked the same package as us got much bigger rooms. Some of the entertainment staff can be very annoying when your trying to relax

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pritesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2013

We arrived in the early hours of the morning and were immediately greeted by lovely staff and our suitcases were carried from the coach to the reception for us by the porter. We were checked in very quickly and then the porter brought our cases to our room for us.

Rooms are gorgeous, very modern and very clean. We had a great pool view too. The aircon in the room is probably the best we've ever had.

The staff in the hotel really go out of their way to be pleasant and helpful, all of them have pretty good english. Even the maid chatted away to us on the morning we were leaving and gave us a hug.

The facilities in the hotel are simply fanastic. We took full advantage of the Spa in the hotel. Sunny and Kam are two great guys who work at the spa. Sunny was hilarious and we loved seeing him about the place as he was always joking with us. Kam was so helpful and spent lots of time explaining all the things available at the Spa and giving us the prices. We booked an amazing Turkish bath on our first day, which I would highly recommend to anyone! We then had a fish pedicure on our last day which was lovely. Sunny and Kam both came in to our pedicure to see how we were finding it, amazing service from these two guys! We'll miss them and their craic!

The pools were great, there was somewhere to suit everyone and we never had a problem getting a sunbed, providing you get out before 8am.

Food at the hotel was amazing! Even the picky eater in our group was happy at every meal time. The selection is fantastic and the food was so fresh every time.

It was our first time in Turkey and we weren't disappointed! We had a fantastic holiday here and we would really love to go back to this hotel!!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanielleM1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Bay Platinum Hotel

Property: Blue Bay Platinum Hotel
Address: Kenan Evren Bulvari, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 On the Beach Hotel in Marmaris
#11 Luxury Hotel in Marmaris
#13 Spa Hotel in Marmaris
#17 Family Hotel in Marmaris
#18 Romantic Hotel in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:5 star — Blue Bay Platinum Hotel 5*
Number of rooms: 440
Official Description (provided by the hotel):
In the centre of Marmaris, newly-refurbished Blue Bay Platinum goes the extra mile for guests. Its new sleek exterior, with violet lighting and curvy lines, makes an instant impression. This lively and very popular hotel is well suited for families and all ages alike. Tranquil sea-themed rooms feel like oases despite being in the center of the city. A great collection of facilities at the hotel, 4 outdoor pools, one of which comes with water slides, and it continues with a spa, where you can take your pick from a range of treatments and therapies.The main restaurant brings buffet dining into the 21st century. You can sit in comfy settees to eat, and food choices are presented artistically, think amuse bouche in shot glasses and prawn cocktails in highball glasses. Only 70 m to the main beach and 1.9 km to the cosmopolitan centre, with Marmaris famous shopping bazaar, amazing nightlight and multi-million dollar marinas. Travel only 2.5 kilometers or 10 minutes by local transport to the idyllic neighboring resort of icmeler boasting magnificent scenery and beach. ... more   less 
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Also Known As:
Blue Bays Marmaris
Hotel Blue Bays
Blue Bays Hotel Marmaris

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