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Reviewed September 6, 2013

Stayed here from 21st august until the 4 sept
Well what can i say hotel was clean and tidy. Happy faces all round, great location
and the entertament team wow AIRCON, TY, JERRY they was FAB. They would make me come back over and over again. All the bar staff was great, havanna boys, and the food in the restuarant was great, a big thank you to Hassan our waiter who looked after us for two weeks

Thank you from
michelle (michael)

Date of stay: August 2013
  • Trip type: Traveled with family
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Thank michellemcgowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

what can i say . we went as a family stayed here for 2 weeks its very clean place room cleaned daily fresh towels bedding . room are good size and had good view from our balcony the entertainment staff are brilliant always put smile on our face it was our first time we stayed here and not bad word to say we have already booked for next year looking forward to see eddie aircon ali fred and oscar ..

Date of stay: August 2013
  • Trip type: Traveled with family
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1  Thank karen978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

we arrived here in the early evening. we had two apartments book. i e-mailed ahead and asked if we could be placed next to each other. on arrival we were in different blocks. my mum did not like her room and asked to be changed, she was told to go back in the morning. my apartment was ok, nothing the like pics in the brochure but never mind. our room was 607. our balcony view was looking out to the new block and could see a little bit of the pool. the is air con in the living room/kitchen but none in bedroom because of this we slept in the living room on sofa bed and i could not breath in the bedroom even with the door open.air con is really needed in the bedroom. deco is a bit dated but didnt bother us and the maids did a fantastic job cleaning the rooms. room could do with a few more plugs in as i found it hard to dry hair, charge phone and have speakers in all at the same time. we never cooked in the apartment but if you did you had all the equipment to do so.

sun loungers were a bit of a problem if you wanted a lie in, but the havana boys always managed to get you one, pool area was very clean and was cleaned every evening. the havana bar was well maintained, food was great (snacks; pizza, burger,chips etc) food served within 10mins of ordering. if you didnt want to eat at the bar the boys would come and take your order by your sun lounger and bring the food and drinks to you !!

bela blu was ok, only ate here once my pasta was a bit hard. B/F had mixed grill which he said was nice mum and half roast chicken which she said was very dry. didnt see the point upgrading to half board, was not worth the money.

Orange bar was lovely to get away from the heat at it was air coned, 7-9 bogof !! we went here every night to wait for the family and all met up here. can get a bit roudy when the football is on lot of men swearing the heads off so no good if you have young ones with you. also if you are a non-smoker as you can smoke in here so the smoke may get to you.

supermarket was fine. had everything you needed. can pay by cash or club card. to give it 100% they could start selling English woman mags. as the only sold the sun paper, so had to talk 5 mins to the next supermarket that did sell woman's mags.

we didnt use photographer tattoo parlour of hair salon, but they were always busy as the had plenty of clients. every cheap prices. defo worth a visit next time.

entertainment team are great. with plenty going on during the day and some great shows on the night time. the best night is the Thursday (turkish night) well worth the money, food was fab and so was entertainment. best night we had their. if it wasn't for the entertainment team and the havana boys the anastaia would just be like the other hotel.

the card system is very good as you dont need to carry cash around with you at hotel. if you put £100 on or in any currency you will get 10% back. we didnt think we use that much on the card. but ended up topping it up 50-70 lira every day so was worth putting the full £100 on.

reception staff, young woman and young man (sorry i didnt get names) could be happier staff and helped with every question. the older gent, the manager i think was ok seemed a bit grumpy at times. wouldn't hurt to smile at your guest once in a while. felt very safe seeing the security guard at the entrance every night. again maids were lovely leaving the rooms spotless and making swans out of towels and leaving rose pettels on the bed. very sweet.

this was out 1st time in turkey and would defo return again. hoping to book for next year and there nearly full already !!!

Room tip: even thou we e-mailed ahead we still didnt get pool view. try ask for new block as those are the ones that are showed in the holiday brochure
Date of stay: August 2013
  • Trip type: Traveled with family
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2  Thank Sophia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

I have eaten here many times over a four year period I have to say this year I was very disappointed the veg was frozen and the sauces especially in the pasta dishes very watery. The small bread starter is cold with no choice of dip or butter overall very disappointing by Turkish standards of food. I tried it 3 times with different choices each time and it was no better definately a non-starter

Date of stay: August 2013
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Thank clare7688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Great week spent at the anastasia,cheeky staff are excellent,especailly eddie and his sons,very clean everything you need,pool and bar floors are scrubbed every night,plenty sun loungers for everyone even if you turn up late,pool spotless,staff work very hard.

Room tip: all decent rooms
Date of stay: August 2013
  • Trip type: Traveled with family
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2  Thank biscuitbreath1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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