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“Not great!”

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Club Sunset Apartments
Birmingham, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not great!”
Reviewed July 16, 2012

Came here at the end of June for two weeks for a girls holiday and I have to say, it weren't great.
The rooms were standard, but not a high standard, the kitchen was filthy, the fridge looked like it hadn't been cleaned for a while, not nice to keep food in. The bathroom absolutely stunk, the shower was ridiculous and almost every night the bathroom flooded.. We were given clean towels once or twice throughout the whole two weeks. Our beds weren't changed once.
The pool area was good to be honest, although you get badly told off if you bring your own drinks, we got threatened with a behaviour warning because of it..... felt like we were at school.
We did upgrade to half board after a couple of days, which included breakfast with one drink, and an evening meal with no drink. More often than not the orders were wrong or not cooked properly or cold.. and we were always waiting half an hour plus for our food even when we were the only people eating.
The staff weren't great, and talked about us in turkish and laughed at us. If only we knew what they said. Quite rude!!
Overall, we did have an amazing holiday besides the hotel.

  • Stayed June 2012, traveled with friends
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Helpful?
3 Thank blablabla186402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (43)
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English first
Glasgow
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2012

Don't know what these other guests were expecting but you get what you pay for .We arrived early hours of the morning We were not asked for any deposit, Archie could not have been more helpful and sorted our air conditioning right away as the temperature during the day was 45degrees The apartments are basic but better than some of the self catering apartments I have been in on the Greek Islands They do half board at a very resonable price and the food is good. Both Sharon and Archie were very friendly and could not do enough for me as I am slightly disabled, I would not hesitate to book up again. In fact I heard some horror stories about other apartments and hotels and was happy I had chosen Club Sunset I have been travelling abroad for 40 years sometimes twice a year and these apartments are better than some.

Room Tip: these apartments are in a quiet area so all apartments are suitable
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  • Stayed June 2012, traveled with family
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Helpful?
1 Thank Barbara46Glasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2012

me and the lads stayed here what a great time all we needed was a clean bed but wow did its give us more than that smashing service great holiday !!

  • Stayed December 2011, traveled with friends
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Helpful?
2 Thank josh d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 8, 2012 via mobile

We were looking for a cheap break anywhere and club sunset came up and wow what a snip we only came for 4 nights for me and my mate and i,ve told the staff i want to bring my wife and 2 kids back in august! i thought the staff were great no probs the food was superb the pool was nice and free pool table was a bonus, sky sports tv great for us 2 lads its not 5star but if u want value for little money look no further! I'd just like to say thanks to sharon and archie for a great time Dave & Paul

  • Stayed May 2012
    • Value
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Helpful?
6 Thank usfourtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 30, 2012

went to these apt, last sep. they are the worse ive ever stayed in,its true you get what you pay for,manager rude if you dont eat and drink there,apt where dreadful dirty nothing works,never cleaned at all while we where there thank god it was only for a wk.the towels looked like small blankets,did not use them they where awful,the pics you see on here are well dated it looks nice,but believe me dont go here at all,the pool area is filthy never cleaned,it will ruin your holiday believe me.

  • Stayed September 2011, traveled as a couple
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Helpful?
7 Thank sharon l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Reading, United Kingdom
Level 4 Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 28, 2012

I would strongly advise against this hotel!
Upon arrival, you are asked to hand over your passport and a 50 lira deposit "just incase you damage the room". The thought process behind this just baffels me!Surely, if a guest damages the room, you charge them on the way out and do not presume all guests are disrespectful holligans. Secondly, handing your passport over to someone you dont know in a foreign country!!madness.
Anyway, the room itself was horrific. We had a two ring stove, kettle, a few utensils and some crockery for what is described as a self catering room. The kettle didnt work and we asked many times for a replacement-we got one on the 3rd day of being there. Very bad customer service indeed. When we ran out of loo roll we were told we would have to buy our own.
The "bathroom" was disgusting. It was mouldy and smelt awful despite having the window open to try and air it out. The hairdryer blew up and nearly started a fire and the shower curtain was covered in scum. Urgh!
The proprietors were very unpleasent people. Incredibly pushy, rude and untrustworthy. They would try and coerce us into eating and drinking at the hotel. If we didnt, we were ignored and not acknolwedged, not even a "good morning". As mentioned, when we requested loo roll and a kettle, they didnt even apologise for the inconvienience or take our problems seriously.
This place will literally ruin your holiday!Do not do it.
We paid peanuts to stay here and you know what they say; you pay peanuts, you get monkies!Best to pay a bit extra and go to a decent hotel in Icemeler rather than staying in the bargain basement hotels in Marmaris!

Room Tip: Stay somewhere else.....
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  • Stayed May 2011, traveled as a couple
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Helpful?
6 Thank KT1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noneofyourbusinessvile
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 16, 2011

This place was so bad in so many ways i honestly don't know where to start.

We arrived in the early hours of the morning to have to give our passports as a deposit along with £20 which wasn't very welcoming.

We was taken to the rooms if that's what you can call them;
-Mould and crust all around the shower and bathroom which was disgusting to say the least.
-No hot water all week. We spoke to the staff time after time again and it didn't come on, and just gave excuses. Don't expect to have a shower, unless you like cold ones.
-The kettle had fungus all over it, however they did replace it (they had to).
- The pillows were wet and damp and gave me frostbite.
- The bedroom doors had breaks in it which looked as though someone had booted in.
- One of the weirdest noises ever will keep you up at night, from 9pm til the next morning, bring earplugs if your going to stay at this hellhole, it sounded like a mix between a cat/swan/chicken and a bat.
- Rooms were freezing cold, had to buy heater which came out of the fan, £20 a room, so needed two, one of which didn't work properly, of course.
- There was price lists everywhere with prices for items incase you broke them, which didn't make you feel relaxed at all and on edge. Even scared to wipe you butt at times.
- The swimming pool was like ice, so no one was in that either.
- The staff keep trying to pressure you into buying stuff like utter ponces, we ate out all week as we didn't want to sit around the same place all the time.
- The breakfast wasn't nice, the toast was like trying to crack a nutshell, the egg looked raw, the bacon wasn't cooked and the coffee was stone cold.

There's so much more i could rip into about this place, but i can't be bothered. To sum it up; don't stay here unless you have no other choice. The beds aren't even beds and you don't get a quilt.The place Marmaris itself is really nice and the staff were helpful at times, it's just a shame the rooms seemed as though they were crumbling apart. We made the most of Marmaris and just stayed at the rooms to sleep.

  • Stayed October 2011, traveled with family
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Helpful?
8 Thank Lord R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Sunset Apartments

Property: Club Sunset Apartments
Address: Merkez Mah. Sehit Ahmet Benler Cad 218 Sok No 12 | Armutalan, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #40 of 96 Specialty Lodging in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Sunset Apartments 3*
Number of rooms: 32
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Also Known As:
Club Sunset Apartments Hotel Marmaris

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