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“lovely hotel”
Review of Seren Sari Hotel

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Seren Sari Hotel
Ranked #129 of 234 Hotels in Marmaris
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“lovely hotel”
Reviewed July 2, 2013

stayed ere in early june lovely hotel food nice chambermaids lovely.only issue wos a english girl working there if your face didnt fit she would ignore you.served food in bare feet that wos not very nice while eating.i run a restaurant back home n never would except that.i fink seren should be more choosy in employing staff like that.she very ignorant n alot of over guests noticed it also.overall lovely hotel.i would love to come back next year but av to consider if that member of staff wosnt working.she very bad for customers service n helpfullness

Room Tip: rooms on the south side are quieter
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank timber s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Turkish first
  • Any
English first
Bathgate, United Kingdom
1 review
Reviewed June 30, 2013

I stayed at this supposed family hotel for 16 nights with my 2 children and my parents and had an awful time! Firstly it's supposed to be a family hotel and I was booked to stay there with my 2 children and they tried to put me in a room with 2 single beds, when I eventually got this sorted they put us in a suite with a double bed in the bedroom and 2 fold up beds in the livingroom and there is only air conditioning in the bedroom which you have to pay extra for so I had to move one of the fold up beds into the bedroom. We were booked for bed and breakfast yet there is absolutely nothing for children to eat, all there was at breakfast was bread, butter, jam, eggs, olives, tomatoes, cucumber, tea and coffee, no cereal, no toast, no fruit juice. There are no activities for children, all they have is a tiny children's swimming pool. The hotel itself was dirty and run down and in desperate need of renovation. The rooms are supposed to be cleaned every day and the bedding and towels changed twice a week but we went 5 days without the room being cleaned or the towels or beds being changed. The meals were awful, we only ate there once as the chicken was so dry and tough you could hardly cut through it with a steak knife! The staff were not happy with the guests if they did not eat in the hotel as they would be drawing guests dirty looks or being rude or ignoring them completely. We had problems with a group of young lads in the hotel making so much noise that they kept several floors wakened most of the night for several nights and lots of guests complained every day for 4 days before the hotel would do anything and the next day they put another group of young lads in the suites at either side of me and again we had issues with noise of slamming doors and loud chatting through the night. We had problems with the water running hot and cold and going off almost every day! The only time we saw anyone cleaning the swimming pool or putting chlorine in was 1 day at approximately 3:30pm while people were still using the swimming pool and they put so much chlorine in that your eyes were stinging and my daughters eczema flared up and her hair still smells of chlorine despite it being washed every day while there and every day since we got home 4 days ago. We had issues with the wifi in the hotel too as they switched the router off a few times while we were there. Overall I would not recommend this hotel to anyone ever, it's not a nice place to stay with or without children!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janemcd28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marmaris hotels

İstanbul, Türkiye
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 19, 2013

We stayed in Seren Sari for one night. Everything is very run down in the hotel. The sink was stuck, flush did not properly work. Colour of the rooms and all the furnitures were extremly ugly. Music noise from the hotel's bar was in the room till late night. Only upside is the location of the hotel. This is not a holiday hotel. I could only reccomend this hotel If you need a budget place to sleep for max 1 night stay in a central location.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blitzistanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portreath
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 30, 2013

Hotel was clean and well run would not hesitate to book here again, Pool was clean and well serviced, The staff were helpful and the service was great if we go back to Marmaris we would book here again.

Room Tip: ask for one on the Pool side as its away from the road
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  • Stayed May 2013, traveled as a couple
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Helpful?
2 Thank waterfrontPortreath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2013

The hotel was basic but clean. Really enjoyed the stay here . Staff where friendly and very helpful. The food in the downstairs restaurant was lovely best food ive had in turkey and great price. The hotel is close to everything it is in a perfect location very close to the beach about 5 mins walk. Lovely hotel would definitely stay again.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
1 Thank Amy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunfermline, Scotland, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 9, 2013

I was at Seren Sari in September 2012 and I could not have asked for a better hotel, the waiters, staff and pool boys were excellent. They truly do do their best to keep you happy plus fluent English.

I fully recommend this hotel to anyone.

The food is amazingly cheap and the dinner meals are absolutely delicious.

Anyone will have a great time, it's in the main road and right next to the beach. Perfect location. there is also a supermarket across the road. Very handy.

Room Tip: If you are not satisfied with your room or balcony view then they are quick to move you just to plea...
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
1 Thank Kayleigh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2012

very good hotel and food was lovely pool area ok the only thing is 1 of the staff wants u to eat at tthe front day and night and told us they were losing money wen we was eating at the pool area well my hoilday my money

Room Tip: ask for a room off tthe main road as its very noise
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  • Stayed August 2012, traveled with family
    • Value
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    • Service
Helpful?
Thank lisaloo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seren Sari Hotel

Property: Seren Sari Hotel
Address: Kemal Elgin Bulvari, 244 Sokak No 1, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #129 of 234 Hotels in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seren Sari Hotel 3*
Number of rooms: 240
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