I stayed here with my family from 23rd-30th Oct '08. After reading other reviews I was a little worried, but decided to go with an open mind, after all, a holiday is what you make it, and I believe that if you go on holiday thinking it is going to be sh** then that is what you will get.
We arrived at about 1:30am after a long transfer. We were greeted with a smile, checked in swiftly, and shown to our rooms. Upon check in, we were informed that we were the last guests checking in at the hotel before they closed for winter (the main tourist resorts in Turkey shut down from beginning of November through to end of April). This we were pleased with, as it meant we would get a bit of peace and quiet, which we did.
Rooms were a reasonable size, basic, but clean. We were a little put out as we had requested higher floor rooms with a pool view, and were placed in first floor rooms facing another block. This was not an issue though, a quiet word with the reception the following morning meant we were moved that afternoon.
Our rooms were cleaned on a daily basis and towels changed, we didn't like the fact that we were only given 1 towel each though- a couple of hand towels didn't seem much to ask.
Breakfast was Turkish in style and VERY basic, I'm not sure if there was more variety in busier periods. Those not familiar with typical turkish breakfasts should expect bread, eggs, cheese, ham, tomatoes, cucumber and olives, which was fine (though I would advise to steer clear of the ham as the wasps seem to like it!!) There was coffee, which was fine, and a lemon juice of some sort, which we did not like. One thing we were not pleased with is that once food ran out they were not keen to replace it-we were told on our 3rd day, "cheese finish" and did not see any for the rest of our holiday.
Like the UK, clocks go forward in Turkey for winter. However, our hotel staff did not seem to realise this, the result being they began serving breakfast from 7-9am as opposed to 8-10 previously. Their english was not great and it took them a while to understand this.
Pool area was lovely with gorgeous views of the mountains. As there were only about 10 guests staying at the hotel that week we had the pool to ourselves most days. We found drinks at the pool bar expensive, so we just didn't drink there. The pool bar will charge you about 3 lira for a small bottle of water, whereas in the town you can get 5 lires for 1.5 lira! We bought these and kept them in our rooms. The hotel offered food but we did not eat here, instead chose to eat out in one of the many different restaurants available in Olu Deniz each evening.
Up until our 5th day, despite a few hiccups, we were having a lovely relaxing holiday. Having run of the pool area was great, peaceful and tranquil. However, this was ruined for us 2 days before we were due to go home, when hotel staff began to shut everything down. The bar was packed away, as was the library in the reception (which we had been using) and the sun umbrellas around the pool. Worse still, the pool filters were turned off. This meant that within a day the pool now resembled a murky green pond and was completely un-useable. This annoyed us more than other guests as we had been using the pool on a daily basis. We can only imagine that this was done due to it being the end of season- when we questioned hotel staff we were told "Hotel finish!" Fortunately we had a word with the manager at another hotel which we have stayed at previously, 'Hotel Karbel', and he allowed us to use their pool, providing we purchased lunch/drinks at their pool bar. All facilities at this hotel remained open for guests to enjoy. Nice as this was, it was still unneccessary money we had to pay out simply because advertised facilities at our hotel had been closed early!
All in all, the Imparator is a basic hotel in nice surroundings with a convenient location. Had we not holidayed at the end of the season, I'm sure we would have had a very pleasant holiday. However, I do not see it being the end of season as a justified reason for closing down facilties which should be available for use until the very last guest leaves. Staff were very un-cooperative in this matter which did not improve our moods. Being in the Thomson 'Small & Friendly' brochure, this hotel was small but certainly not very friendly! We put a complaint into the Thomson rep, who was very efficient and understanding, this should generate a response soon. I would recommend this hotel, just not the last week of October when the staff seem like they can't wait for you to go!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and TripOnline SA so you can book your Imparator Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Imparator Hotel Fethiye