I arrived here of an evening time around 10.30 a taxi transfer greeted me at the airport and brought me here, where I was shown to my apartment in the new building.
On entering the apartment I was very impressed, however the days within the next two weeks made me see it differently.
We requested a 2 bedroom apartment with a double and twin room. When we arrived we were taken to a 3 bedroom apartment where the third bedroom was locked up, and both double rooms.
On my arrival it was clean. However we were told that if we wanted the apartment cleaning we would need to leave the keys with the owners in reception. We did this on several occasions and was greeted with difficulty, the owner claimed she was unable to clean due to there being a BBQ one evening, and the second time she was on her own so she wouldn't be able to.
Within my two weeks the apartment was cleaned once, and the empty bin bags were left in the room, I had fresh towels and bedding once.
In my party there was 3 of us however we were only allowed 1 key to the apartment.
The double room upstairs was brilliantly sized and equipped with wardrobe, bedside table, and mirror and dresser and fitted with air con, the wardrobe was a good size with plenty of shelving and rail room, but no coat hangers.
The kitchen is very basic for a self catering apart, with a very small 2 ring stove to use, and no extractor fan, and a kettle. We had to ask for glasses to drink from.
In the bathroom upstairs, it was very dark with a small light and no extractor fan or window, the shower head was not attached to the wall. THe bracket had been broken, there were no shelves in the bathroom to put anything on so the floor space and sink space was cluttered with toiletries.
The main pool area was clean and the beds maintained to a high standard. When we booked this accommodation in June (for September) we were assured the second pool would be available for use. This was not the case it s still empty.
I was asked not to bring my own drinks from my apartment down by the pool and to use the vey small pool bar.
The taxi transfer was arranged through the owners, only when I went to check at the transfer shop for my pick up time as nobody had told me my name wasn't on the list, so this left me feeling slightly panicked.
At £40 a night I feel it was slightly over priced and we were sold something that was not completely available to us.
On my departure, I was not spoken to by the owners even though they were sat within the reception area.
I feel that because I was not eating and drinking all day around the pool areas and resteraunt we were disregarded as customers.
- Official Description (provided by the hotel):
- WELCOME TO HAYAT APART Welcome to a corner of Turkish paradise at our Villa/Apartment complex in Hisoranu. Our accommodation will feel like home from home during your holiday, which will allow you a comfortable and peaceful stay. Guests from all over the world have found our Apart Hotel a great source of peace and relaxation for many years. We are located Hisaronu which is a 5 minute bus ride to Olu Deniz Beach and the Blue Lagoon (which is a nature reserve) where you will find History, Nature, Clean Sea, Sun 300 days a year, Fresh Fish, Blue Coves ideal for exploring, Windsurfing, Sailing, Diving and Water Sports suitable for a variety of climatic conditions. If you want to live outside your comfort zone you can always go Paragliding from Babadag mountain and land on Oludeniz Beach. A variety of Boat Trips, White Water Rafting, Mud Bath, Jeep Safari and many other Excursions are available to book in the centre of Hisoranu. Markets, Shopping, Entertainment, Cultural (Kaya Koy) and Health Facilities are a short distance to compliment a varied and interesting holiday. Villa Hayat Apart Hotel is located in Hisaronu which is the Entertainment Venue of Olu Deniz. Our large swimming pool with sun beds, cushions and parasols are provided free of charge for our valued guests through the resort which offers a peaceful and relaxing holiday. We provide a waiter service whilst sunbathing around the pool for drinks, snacks and ice creams which can be purchased at reasonable prices. Wi Fi is also available for guests at the pool side/cafe bar. Our family at Villa Hayat Apart Hotel has been in business for many years and offer a charming, friendly atmosphere where we have many valuable customers who return year after year.If you decide to stay with us you will have a relaxing and many unforgettable holiday memories. Airport transfers available upon request. Happy holidays ... ... more less