I have just come back from a stay in the Ceren and felt I owed it to future customers to write a review!
This hotel is situated in a great beach view location, however that is the ONLY plus point!
On arrival we were told there were no staff available to help us with our Luggage, up two flights of stairs, we were also told that we had to pay for Air con, Safe and Fridge, none of which were reasonably priced!
The rooms are very dated and bedding and Towels were very shabby and grey. The pictures on Thomson website and in brochure are definitely not a true representation of the rooms available!
Breakfast is between 8 and 10 am however most of the food is gone by 9am and is not replenished so get there early!!
The pool area is ok, but not cleaned regularly and the toilets are cleaned even less regularly!! On complaining to the rep we were told to speak to the manager who told us to complain to the Bar! This was a completely seperately run business and had nothing to do with the hotel, confirmed by the manager himself at a later date when we complained about the loud music at 2am in the morning when he said there was nothing he could do about it!
If you are staying with Thomson all I can say is don't rely on your rep for anything, he is useless!!!
Basically I would not recommend this hotel, it is very poor value for money and I would not stay here again, I am suprised that Thomson even put this in their Brochure at all!! In the words of the Turkish Manager of the pool bar "you are staying in the worst Hotel in Calis!!"
We have stayed on Calis on several occasions and have had fabulous holidays and can only say avoid this hotel and choose another!!
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- Also Known As:
- Ceren Hotel Fethiye