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“Good choice for relaxation.”

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Wyndham Grand Izmir Ozdilek
Ranked #3 of 96 Hotels in Izmir
Certificate of Excellence
Toronto
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good choice for relaxation.”
Reviewed August 22, 2012

I've stayed here twice, once two years ago and again this summer. My downtown Izmir choice is the Baylan; the Crowne Plaza is a great alternative, more suited to relaxing. The best part of it is the rooms: floor to ceiling glass for amazing views of the bay (spring for the bay view). Otherwise it's a clean, modern hotel. The staff seems keen and enthusiastic (though they dropped the ball once or twice). The hotel is far from the centre (12 km) but there is an hourly shuttle; we walked back once for some exercise and it was pretty nice, mostly along the waterfront. Another highpoint is the cluster of fish restaurants right on the water's edge about 1/2 km to the west of the hotel: great food at great prices, you can have a whole grilled fish for TL 7 (about four bucks). Oh, and if you like ships there is a destroyer and a submarine parked right out front on the water and you can visit them.

Room Tip: Get a bay view room.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank canuck_at_large
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, August 25, 2012
Dear Guest,
Warm greetings from Crowne Plaza Izmir.
We thank you for your positive comments on Trip Advisor.
It is great to hear that you were impressed with the guest rooms, service and the nice location of our hotel.
We would like to add that it is such a pleasure to learn that the level of service & quality we provide maintained good memories about your stay and our beautiful city Izmir. We thank you again for giving good tips about the area that will help our future guests.
We look forward to welcome you again soon.
Sincerely,
Funda BEZIRCILIOGLU
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 15, 2012

This was a great few days for us, had my first turkish bath and then foot massage(the massage was brutal, I am still hurting in places and the bruising has gone) but my own fault I am sure. Great time was had and the staff were brilliant.
The only thing that was poor was the lack of european style breakfast but still great food.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnandmojgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, August 27, 2012
Dear Guest,
Warm greetings from Crowne Plaza Izmir,
Thank you for your support and valuable feedback which is very important for us.
We are very pleased to know that your stay here has been described as ‘' This was a great few days for us amazing’'.
As you mentioned we have an opulent buffet breakfast buffet offering many alternatives. Especially for our European guests bacon, mushroom sauté and smoked salmon fish are also served. The food & beverage team will be informed about your positive comment about ‘’The food is great ‘’ and we thank you again for your comment‘’ the staff were brilliant’’.
We look forward to welcome you back to our hotel in the future.
Sincerely,
Funda BEZIRCILIOGLU
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southern ontario
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 13, 2012

From the quick response to my airport courtesy transfer request o te moment of check out this hotel and it's staff simply coud not do enough or you.
I assumed when my flight arrived late that the sceduled bus departure would have left but instead he waited, and that was the attitude of all the staff they simply cannot do enough for you.

The location is in the suburbs of Izmir away from the hustle and bustle, almost lie being at a resort with a nice outdoor pool in the summer. The courtesy shuttle bus makes up for any issue of distance. The street is full of different local restaurants and the staff have their favorites, just ask.

The seaview rooms are worth the additional cost as was upgrading to the lounge level. Breakfast , drinks throughout the day and evening appetizers are included. As well as several other amenities.

The Rooms are very spacious and the wifi works o. Several devices, just gets slower and weaker as you approach the windows.

With That a property I would recommend and return to every Izmir visit.

Room Tip: High floor with stunning sea view.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunseeker2008_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, August 16, 2012
Dear Guest,
Warm greetings from Crowne Plaza Izmir anc thank you very much for your supportive feedback. Your kind comments about the quality of service you received have been shared with the rest of the team.
Thank you again for your positive comments and we look forward to welcome you back.
Sincerely,
Funda Bezircilioglu
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
1 review
Reviewed August 12, 2012

Stayed for 7 nights with a friend in 2 rooms In the Crowne plaza while on holidays.
Didn't know there was no beach in Izmir, the nearest is about 70km away and from the city centre is about 25/30 minutes with taxi. So if you are goin to Izmir on holidays maybe not the best location, but the hotel itself it's great! Service wise all the staff are very professional and friendly whatch out for Sadrettin in the pool bar he will do anything you ask him with the biggest and loveliest smiles. Cleaning ladies very efficient rooms were spotless, reception staff very friendly and useful. The food was quite nice with reasonable prices.
All in all a great hotel, I would recommend it to anyone that us not looking for beach/ resort holiday.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mallorquin1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, August 16, 2012
Dear Guest
Greetings from Crowne Plaza Izmir Hotel.
Thank you for your valuable feedback. We are pleased to learn that you liked your stay here and the thank you again for your definition ‘’ the hotel itself it's great’’. We will most certainly share your positive comments with the service, reception and the housekeeping team members.
Despite to the great view unfortunately Izmir gulf is not suitable for swimming but we offer many facilities like outdoor pool, indoor pool, thermal pool & jacuzzi, Turkish bath, saunas at SPA Center. In addition there are many massage & beauty care alternatives including far eastern treatments. Our guests have the chance to enjoy the resort pleasure at a city hotel.
Guests may access the resorts like Urla, Cesme and Seferihisar etc. after a short drive and they may experience to
swim in the crystal clear blue Aegean waters. The proximity to the ancient sites like Ephesus & Virgin Mary is another advantage for the ones wishing to explore the historical heritage. We hope you may have the chance to benefit these advantages in your next holiday in Izmir.

We look forward to welcome you here again in the near future.
Sincerely,
Funda Bezircilioglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York, USA
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 16, 2012

The last thing Crowne Plaza is interested in is the individual customer. Plaza's customer is the corporate meeting and it makes no pretenses about that. We checked into the Crowne and was told by the front desk, the pool was open until 10 pm, perfect after a long hot day of touring. Unfortunately, when I tried to use the pool at 5:59 pm, I was told that today the pool would be closed at 6pm, because of a corporate party. I understand that there are special occasions, but be honest.
Unfortunately, this pervades the whole front desk. There is an hourly free transfer to and from the center of the city, but when we tried to return to the hotel, the service was not running. Have you been ever stuck in a city, you do not speak the language of, at night? If there is a problem be up front or make other arrangements.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, July 30, 2012
Dear Guest,
Warm greetings from Crowne Plaza Izmir.
We are very sorry to receive your review with the topic “Corporate meetings yes, people no!” Please kindly be informed that our priority is “100 % guest satisfaction” regardless what our guests accommodation reasons are. We have guests all around the world with different purposes; corporate guests, leisure guests, crew & meeting groups and we offer the same service standard to all of them. We received Quality Excellence & Torchbearer rewards given by InterContinental Hotels Group 3 year in row owing to the high guest satisfaction records. All requests of our guests during their stay and the reviews received afterwards are considered attentively by our management. We give high importance to have communication with our guests during their stay in order to help them on time for any need. For this purpose; the business card of our General Manager ( where his direct line and mobile number are mentioned ) and the telephone number of Duty Manager may be found in each guest room. For any suggestion or complaint guests may directly contact General Manager or Duty Manager 24 hrs . We wished that we had the opportunity If you would attempt to contact the management here at hotel they would be pleased to help you during your stay.
You have mentioned that ‘’ you were told by the front desk, the pool was open until 10 pm’’ but could not use the outdoor pool at 05.59 pm. because of an poolside organization. We would like to remind you that guests may benefit 3 different swimming pools; outdoor pool(seasonal), indoor pool ,thermal pool & jacuzzi. The outdoor pool is available between 08.00-20.00 hrs unless there is no poolside organization. If there is an organization at poolside area, the pool closure time is 18.00hrs. The pool usage hours and other details about the poolside organizations are declared on our official web site. Besides the outdoor pool guests may benefit the indoor pool which is available between 05.30-23.00 hrs and also the thermal pool& jacuzzi is available at the same period. You also added ‘’Unfortunately, this pervades the whole front desk’’. We thank you in advance for supplying additional information related with the issue from our direct contact numbers in order to investigate what had happened.
Related with the free transportation service which is available 54 times a day, there is an operation schedule. Our guests are required to make a reservation which should have been done 1 hour prior to departure time as clearly mentioned in our brochures. Shuttle brochures with schedule & details may be found in each guest room and at lobby area. Also we have posters at hotel entrance and in elevators showing the shuttle schedule & details. For your next stay, may we suggest you to contact hotel reception to make your shuttle reservation to / from city or airport not to have any problems. Our team will be pleased to help you.
You used your nick name for the review so we cannot check your data on our system to give you a more detailed information. May we demand you to contact with us for the above mentioned issues.
Finally we will be grateful to host you during your next visit to Izmir & kindly request to contact with us with your reservation number in order to supply the best service for your stay.
With kindest regards.
Funda BEZIRCILIOGLU
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed June 22, 2012

Yes this is a nice hotel and the spa is great. I have not seen the rooms nor eaten there so can not comment. There is a small naval ship directly outside on the water but its not HUGE may take about an hour max to see. The store behiind the Plaza is called Ozdilek which has a supermarket on the ground floor which is great for water supplies etc and upstairs there is clothes and shoes etc they do sell Turksih towels/dressing gowns which are reasonabe- Not what I would call a mall!.. Electric eqiupment and alchohol is very very expensive due to high taxes on any goods not made in Turkey. Ozdelik has a shop in Stratford shopping centre in London too.

Just a little walk from the hotel there are roadside flower shops great, fresh and cheap.
There is a mall a short tax ride away but not what I would call walking distance. There are some restaurants just outside but you need to head into town for a real feel of Turkey. I travelled by taxi from town to about half way towards the Plaza and it cost about 6 UK pounds. Petrol is as expensive as UK so Taxi's are not cheap for long distance. Head in the Kemaralti (bazaar) BUT they are used to cruise ships coming in and the prices go up1. Near the Mosque there is fab restaurants for realy good local food as a realistic price

As the manager reads these forum and comments please can you confirm if you offer the (gym/Spa) mini bus to guests for a lift into town. You go every hour ad would be great for your guests. If not I would try to find another hotel further into town, but if you want to stay in a hotel and go out occassionally via taxi then its a nice place to stay. I lived in Izmir for 3 years!

Room Tip: facing the water
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  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Service
Helpful?
Thank Yorkslasstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, July 4, 2012
Dear Guest,
I would like to thank you for spending your precious time to write this review about our hotel.
You have described the hotel surrounding and city in detail, this will be a good tool for our future guests.
May we add the information that all hotel guests may benefit our free scheduled shuttle to/from airport and commercial city center Konak and Alsancak. This information is mentioned ; on our local web site, brochures & posters in guest rooms & public areas.
Kind regards,
Management
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Monterey, California
Level Contributor
357 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed June 20, 2012

...and superb staff. They seem to care! I arrived early after an all night miserable flight and had a conference to attend. They made space for me within a few minutes. They waited an extra amount of time when a colleague arrived on a late flight and with missing luggage.

The spa is the best I've seen.

The place is popular for weddings.

I could just sit happily relaxing in front of the windows, watching the great view. Good restaurants nearby.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmoly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Grand Izmir Ozdilek, responded to this review, July 4, 2012
Dear Guest,
Thank you for such a wonderful review. It is great news that you had such a pleasant stay with us .
Your wonderful feedback will be shared with our front office team and SPA team members.
Thank you once again and we look forward to welcoming you back to Crowne Plaza Izmir again.

Sincerely,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Izmir Ozdilek

Property: Wyndham Grand Izmir Ozdilek
Address: Inciralti Cad, No:67 | Balcova, Izmir 35340, Turkey (Formerly Crowne Plaza)
Location: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Izmir
#2 Family Hotel in Izmir
#3 Luxury Hotel in Izmir
#4 Business Hotel in Izmir
#5 Romantic Hotel in Izmir
Price Range (Based on Average Rates): $
Hotel Class:5 star — Wyndham Grand Izmir Ozdilek 5*
Number of rooms: 219
Official Description (provided by the hotel):
As a member of Wyndham Hotels & Resorts chain, Wyndham Grand Izmir Ozdilek offers privileges and advantages of distinguished location embracing sea & city to guests traveling for business or leisure purposes and meeting delegates with five star hotel quality. Hotel is close to recreation area with shopping malls, restaurants, cafes and military museum ship. Proximity to motorway for International Adnan Menderes Airport, Gaziemir Fair Complex, industrial zones including Aegean Free Zone, Ephesus and House of Virgin Mary makes the hotel' s location excellent. Scheduled free shuttle service to/from airport & different points in city, internet and free parking are available. Wyndham Grand Izmir Ozdilek's deluxe guest rooms; standard, club, connecting rooms and suites offer sea & mountain view, wireless high speed internet access in addition to luxurious comfort as expected from an international chain hotel. Club Lounge presents special complimentary services to suite & club room guests at a private floor devoted for lounge. SPA & Wellness Center offers free of charge services for guests; indoor & outdoor pools, Jacuzzi, Turkish bath, sauna, steam bath, aroma therapy rooms & fitness center usage. Beauty , body care & massage services are available. Meetings, events and banquet organizations are well catered at high-tech indoor venues with daylight outdoor venues. Wyndham Grand Izmir Ozdilek serves exclusive tastes at 2 restaurants & 3 bars distinctively designed. ... more   less 
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Also Known As:
Crowne Plaza Izmir Hotel Izmir
Izmir Crowne Plaza

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