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“Needs some improvement”
Review of Hilton Izmir

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Hilton Izmir
Ranked #4 of 97 Hotels in Izmir
Certificate of Excellence
Reviewed September 9, 2013

The hotel is great, the room is huge but the decoration is very old fashioned and needs some improvement. The location is excellent and the view from the top floor is awesome! The food was not that great but it wasn't bad...

  • Stayed: August 2013, traveled with friends
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1  Thank AndreiaMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 22, 2013

Dear AndreiaMoon,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that you were generally satisfied with your stay, especially with the location and view.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,350)
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340 - 346 of 1,352 reviews

Reviewed September 3, 2013

Excellent Property. Stayed for the second time. Convenient location from sea. perfect for roaming around city and sea side evening strolls. Very good breakfast spread, clean rooms, helping staff. No free WiFi :-(.

  • Stayed: August 2013, traveled on business
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Thank Rahul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 22, 2013

Dear Rahul S,

Thank you for staying with us while in Izmir recently and for your (detailed) KIND review.

I was delighted to learn that our hotel facilities as well as our location met with your needs and expectations.

You may be interested to know that we offer a special business rate on line that is inclusive of Internet. We have also implemented a user friendly pricing policy that is very attractive considering the substantial recent investment to improve speeds and reliability through iBahn.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

Very nice hotel. We were on the eighteenth floor, good number of rooms are up higher. Great view of the city and harbor. Room was large and quiet. Breakfasts were good. Central location of the hotel made it convenient for walking to most places in the city. Staff was friendly and answered questions readily.

Room Tip: Stay above the facilities break on the thirteenth floor if you can. Can't say for sure if any n...
  • Stayed: May 2013, traveled with family
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1  Thank Duncan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 29, 2013

Dear Duncan E,

Thank you for staying with us while in Izmir recently and for your kind review
which I have already shared with my team.

I was delighted to learn that you were satisfied with our hotel facilities,
rooms and our breakfast service.

Once again, thank you for your loyalty to Hilton Izmir and I look forward to welcoming you back in the near future.

With kind regards.

Yours sincerely,

Olivier Vetter

General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

Good price/quality rate. Good location. Friendly staff. Clean rooms and wonderful sea view. High quality breakfast in room. Good housekeeping and room facilities. Carpark was very effective and business centre & shopping mall building is useful as well.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Erdem Ö
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 29, 2013

Dear Erdem E,

Thank you for staying with us while in Izmir recently and for your kind review which I have already shared with my team.

I was delighted to learn that you were satisfied with our hotel facilities, rooms and our breakfast service.

Thank you for your loyalty to Hilton and I look forward to welcoming you back in the near future.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

Clean and nice room, comfortable bed, coffe maker in the room and ammenities. Breakfast was very good, but the buffet dinner was a disappointment. Not many choices and food was not really tasty. Very well located, with a nice view, very good place to stay if you have dinner out. Wi-fi charged.

  • Stayed: July 2013, traveled with family
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Thank OliviaBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 30, 2013

Dear OliviaBrazil,

Thank you for staying with us while in Izmir recently and for your review.

I was very happy to read that you have enjoyed your overall stay, our services as well as your room and breakfast.

You may be pleased to hear that we offer a special business rate on line that is inclusive of Internet. We have also implemented a user friendly pricing policy that is very attractive considering the substantial recent investment to improve speeds and reliability through iBahn. eg. just € 7 for one entire day, inclusive of 18% VAT.

Once again, thank you for choosing our hotel and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

I had a very enjoyable time in one of the best hotels in the Hilton chain. It started with a smooth check-in by Ramazon Öztürk. He was also very helpful in providing directions to local sites and the bazaar. The rooms were in very good condition. The housekeeping staff were quick and efficient and kept the room in a high state of cleanliness. The 9th floor restaurant complete with outdoor seating was a joy to eat in. The executive lounge is one of the best on three continents. Long hours, a very good breakfast for both American and Mediterranean tastes. The evening drinks and food are excellent and varied. The guest relations manager Hakan Guruşçu checked on us several times to insure our vacation was a memorable one. Izmir Turkey is a great city not as expensive as Istanbul, with good shopping and location. It's also the jumping off point for many of the best preserved sights of the ancient world such as Ephesus, Pergamon, the Seven Churches of Asia Minor to name just a few. My wife and I enjoyed ourselves and had a wonderful holiday at the Izmir Hilton

  • Stayed: August 2013, traveled as a couple
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Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 30, 2013

Dear Jim P,

Thank you for staying with us while in Izmir recently and for your kind review.

I was very happy to read that you have enjoyed your overall stay, our services and that both Ramazan and Hakan exceeded your expectations.

Thank you once again for your gracious comments as well as your loyalty.

We all look forward to the pleasure of welcoming you and your wife back in the near future.

With kind regards.

Yours sincerely,


Olivier Vetter
General Manager
Hilton Izmir

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Reviewed August 15, 2013

it was one of the best 5 stars hotels I stayed during my trip to Turkey. I stayed in the 21st floor and had a view of the city of IZMIR and the sea really wonderful. The dinner was average, the service in the dinning room was average, the rooms were good, the breakfast was good, but it had no fresh orange juice. However much better than the Ankara Hilton. The location of the hotel is also good, you can go after dinner for a walk, there is much to see. Izmir is a plesant surprise

  • Stayed: July 2013, traveled as a couple
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Thank mariaanjos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded November 29, 2013

Dear Mariaanjos,

Thank you for staying with us while in Izmir recently and for your kind review which I have already shared with my team.

I was delighted to learn that you were satisfied with our hotel facilities, rooms and our breakfast service.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Izmir

Address: Gazi Osmanpasa Bulvari 7, Izmir 35210, Turkey
Phone Number:
Location: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Izmir
#4 Luxury Hotel in Izmir
#6 Business Hotel in Izmir
#7 Family Hotel in Izmir
Price Range: $78 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Izmir 5*
Number of rooms: 380
Official Description (provided by the hotel):
Enjoy the Top of the Town. With 32 floors and sea views on 3 sides, Hilton Izmir is also located just behind the seaside, Pasaport, Konak, The Kordon, Alsancak and Kemeralti. Enjoy the difference at Hilton Izmir. ... more   less 
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Also Known As:
Hilton Izmir Hotel Izmir
Hilton International Izmir
Izmir Hilton International

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