Its such a shame that this Hotel was not up to my standards! good job the rate was cheap! The public Areas look clean all of the time but the bedrooms are not cleaned properly at all,During the 7 nights i was there the room was not hoovered once! on the first day i actually cut my foot on a peice of what looked like glass on the floor. The bed linen was not changed once and most days i had to call reception to get my room cleaned - most of the time i cleaned it myself as the cleaning is sub standard. its a fantastic location and the Garden/Beach attendent Mustapha was brilliant as were the Food & Beverage Team. Front office team need some training in customer service.I really comment on the food as i never ate in there once even though the rate included meals.I would return to this Hotel if the rooms where updated and clean as the location is very good.
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