Hotel is in a great location, the pool and beach are beautiful. The water is turquoise blue and sandy beaches and fairly shallow so great for kids to swim and play in - don't have to worry too much about them swimming. The hotel itself is beautifully decorated, marble floors , rooms are all upgraded with comfortable beds. They were nice enough to change our room as the seaview was slightly blocked, however the new room (ask for 6 or 7 floor rooms) had a/c that was not really working even though they came several times to "fix" it.
Checkin/front desk service was good and helpful
Downside is food service - service at dinner and on the beach was poor. Very hard to find any waiters to serve you not sure if it is because we didn't speak turkish which was part of it but the other part the service is not well managed - even if you tip the beach waiters never come back to see if you need anything else. allegedly the beach chairs have call buttons but they do not seem to work or maybe they ignore you.. not sure..
food was good - dinner had a great choice and variety quality depended on the items - meats and fishes were good as was deserts and salad - pastas were bland and sauceless. had a great childrens buffet that my 4yo loved to serve himself.and food was good - not all fast fried foods which was nice.
good family hotel
Loved the property and time on the beach was not happy with the lack of service for an American chain hotel - its service at 80% it just is missing something..
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- Also Known As:
- Sheraton Cesme Hotel Resort And Spa
- Sheraton Cesme Hotel Cesme
- Ilica Sheraton