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“Very nice beach, great location, good food”

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Sheraton Cesme Hotel Resort & Spa
Ranked #26 of 136 Hotels in Cesme
Reviewed September 11, 2012

I stayed there between 3 - 7 September with my husband and 2 year old daughter. The beach was so beautiful and clean. Food quality was very good and the hotel's location is good so that if you want have lunch outside the hotel you can easily find good places to eat.
The beach is very suitable for young children. With good quality sand, clean and shallow sea our daughter enjoyed the vacation so did we.
Restaurant on the outside was excellent with the pool covered covered with glass so you can dinner on the pool which our daughter again throughly enjoyed.
We had to spend time in our room everyday because our daughter has naps. The rooms are spacious and comfortable. Hair dryer was not working properly, but we did not care much.
In the evening there was live music in the lobby and it was very nice to listen to it with our daughter.
In short we had one of our best summer holidays. I strongly suggest to visit this place in the September when it is not crowded. I read the reviews here and saw that it is very crowded in high season so it may be as enjoyable. Also the sea is warmer in September.

  • Stayed: September 2012, traveled with family
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1  Thank Brigdece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 25, 2017


Dear Guest Brigdece,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 - 176 of 906 reviews

Reviewed September 4, 2012

This is one of the biggest hotels around. The view is wonderful. But it is located in the windiest bay of Cesme. So hard to swim at the beach of the hotel. Altough the interior is designed with the historical figures of the territory, rooms and lobby is very dark. This hotel has very exciting promotions every year. But still it is too expensive for this kind of old hotel. I saw the sea viewed rooms were better but our room was a family room. And we had one bathroom. This year we visited at the holiday time, so it was extremely crowded and the staff was mad. Also the kitchen is average. The dinner outside looks great but we had to eat inside every evening because there were weddings.

  • Stayed: August 2012
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1  Thank meldao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017

Dear Guest cemelda,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

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Reviewed August 30, 2012

Great location has a beautiful beach excellent spa but food quality is not so good, restaurants are too big and noisy, we stayed half board and extras were very expensive. Also not possible to feel Cesme life in the hotel

  • Stayed: August 2012, traveled with family
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1  Thank heidi298006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017

Dear Guest heidi298006,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2012

I stayed from 17 Aug-22 Aug with my family.2 kids one is 4 one is 8 months,also we had another family same as us ,and a couple.Hotel is old but rooms are spacious.We had family rooms,is nice,but furniture is old,closets smell like humidity.Hotel is very clean.Our deal was half board,we only had dinner 2 times 1 was inside and the other was outside.Outside dinner was nice,but inside dinner wasn't very good,because space is not enough.Breakfast was really good,we find out at the 9th floor there is different breakfast section.After we had breakfast we find out it was VIP area,but no body care about it.The hostess were really nice there.During the check in the front dest didn't give any information about when where dining,restaurant,breakfast are or pool or anything about hotel.Next day they left a peace of paper with the information to our room.F&B service is horrible,i never had such a bad service in my life.There is nothing about even 1 star hotel.At the lobby area in the evening there were 60-70 guest ,we were 6 adults 2 kids ,we ordered 1 bottle wine and 4 whiskey it took 1 hour to serve it.3 times we went to bar to ask for drinks at the 4th time my friend went over and made the waiters bring our orders.By the way those are overpriced extras not included.I don't suggest anyone to go,its not sheraton standards,not a Starwood standard.Very disappointed.There a lot bad to write about service but i dont have time.

Room Tip: Family room ,but dont go to this hotel,there is better hotels for that money in cesme
  • Stayed: August 2012, traveled with family
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3  Thank erimleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017


Dear Guest erimleb,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

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Reviewed August 23, 2012

Wonderful location,expensive price,,reception personnel too much talking,not working,not helping...i selected this hotel for its beach,but nearby beaches are same with more helpful service. Not again...

  • Stayed: August 2012
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Thank serdarali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017


Dear Guest serdarali,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2012

This hotel is a spaceship in the shape of a giant concrete propellor that landed from another planet circa 1990 complete with crew and decor that have nothing what so ever to do with Cesme or its culture. It is an environmental disaster as a building polluting a gentle coastline with its outdated internationalist arrogance. It should be pulled down!

Service and rooms are further disasters to the point of being comical. American midwest classicist kitsch decor teamed with uncomfortable over furnished rooms with smelly wall to wall shag pile carpets. Hello earth to Sheraton - you are on a coastal town in the Aegean, have you noticed?? Seaside is about ..erm....simplicity???

I do not even want to go into service or food served at breakfast in the ugliest of dining rooms reminiscent of an over air conditioned airport lounge which was included in daily rate with no outdoor table option .Unwashed fruit, rancid milk, a glass of fresh orange juice that costs about 4€ extra and not even brought to your table.

There was no wifi in my room and if available would have cost 2€ per hour extra.

And it all comes with a shameless price tag of nearly 250€ per night for a double room.
Avoid it like the plague!!!

Room Tip: You would be better off staying at a smaller hotel.
  • Stayed: July 2012, traveled solo
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4  Thank personinsuitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017

Dear Guest personinsuitcase,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2012

Visited Laguna Beach Restaurant for light lunch during my trip to Turkey in June 2012. Did not stay at the hotel and therefore could not comment the quality of accommodation. But it seems to be old establishment and in need of refurbishing. It was early in June and still off-season, only very few guests wandered around in hotel and their beach bar.

As member of Starwood client program I’m expecting that establishments bearing Sheraton brand will follow certain quality standards. And this was actually the main reason for selecting Sheraton for my lunch. Unfortunately everything went wrong there. Staff did not speak English and clearly missed basic training. Therefore no explanations for menu and of course only half what we ordered finally arrived to our table. Food quality not impressive at all and do not match the prices. Service was in general very slow despite the fact that we were the only guests. Staff gathered to bar and simply ignored us, maybe it was again because their lack of English.

Toilets near Laguna bar were bit smelly, better use the ones inside hotel.

  • Stayed: June 2012, traveled with friends
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Thank tomkhagoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded February 27, 2017


Dear Guest tomkhagoong,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Cesme Hotel Resort & Spa

Address: Sifne cd. Celal Bayar Mah. 5152 Sok. No:43 Ilica, Cesme 35940, Turkey
Location: Turkey > Turkish Aegean Coast > Izmir Province > Cesme
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cesme
#8 Luxury Hotel in Cesme
#9 On the Beach Hotel in Cesme
Price Range: $106 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Cesme Hotel Resort & Spa 5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Sheraton Cesme Hotel Cesme
Sheraton Cesme Hotel Resort And Spa
Ilica Sheraton

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