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“NOT located in Urgup, and NOT a cave hotel”
Review of Burcu Kaya Hotel

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Burcu Kaya Hotel
Ranked #45 of 69 Hotels in Urgup
Reviewed August 28, 2009

It’s not a cave hotel, as they’ve advertised themselves to be. They've just built it to look like one, but it's very much free-standing. It’s also not located in Urgup, as their address shows online. It’s actually located in a satellite city of Urgup, called Ortahisar, located 6km away. Ortahisar has little to speak for…with virtually no entertainment for tourists in the evenings. There seems to be more tractors than cars, and no restaurants or cafes. Getting to the relative conveniences of Ugrup requires either taking a taxi or a bus. Busses supposedly run every 20 minutes from another hotel just a block down the road, but we waited for 30 minutes, and never saw a bus arrive. Instead, we walked into Ortahisar town and caught a taxi. A taxi ride costs about 15 TYL, either flat or by meter.

The hotel seems a bit old, and musty smelling. The bathroom could use an upgrade, and overhaul to prevent dripping water in places. The courtyard out front and the pool area are quite nice to relax in, however. The staff are friendly, and pretty helpful when you need any assistance. The man whom I believe is the hotel manager, however, comes off as a pushy salesperson, always trying to up-sell us on "nicer" and more expensive tour options. Every offer of assistance coming from him felt like he saw it as another option to make some extra cash.

A stay in this hotel usually includes both breakfast and dinner. However, the dinner buffet isn't spectacular... We actually tried it once, and then left the hotel for dinner the next day. Breakfast is fairly standard across Turkey, although they did offer an omelet cooking stand, which is, admittedly, pretty nice.

  • Stayed: August 2009, traveled with friends
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Thank kungpao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 - 70 of 165 reviews

Reviewed June 12, 2009

Adequate average hotel with nothing really outstanding other than its view, if you have a poolside room, which we did.

  • Stayed: June 2009, traveled as a couple
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Thank Blossom55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2009

Hotel is close to the main tourist attractions. Most are within 10 mins drive. Don't be fooled by the smallish hotel gate entrance as it opens up into a garden.

We stayed two nights in twin room 201 which was located in a corner near the flight of steps beside the lobby. Not for elderly if you are staying on upper floors as there are no elevators.

Rooms are comfortable but on the smallish side which makes walking a little difficult. The rooms have high ceiling with rough stony walls which made us feel like we are in an ancient cave which suits the atmosphere and landscape of Kapadokya. Furniture are painted in dark colour that made it antique looking. Umm, how to put it? A sense of age perhaps.

During our stay, we notice that the hotel receive many tour groups and the restaurant was usually crowded with many tables reserved for the groups so finding a seat can be difficult.

  • Stayed: April 2009, traveled with friends
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Thank zutzut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

This was a great hotel. It was built to fit the terrian of the area. The catherdal ceilings in the hallways and rooms where nice. The rooms were a bit small but comfortable, clean, food great, staff friendly and helpful. Beautiful area and gret sights

  • Stayed: March 2009
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1  Thank TBIRDMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2009

I had a pleasurable stay in Burcu Kaya Hotel. The size of the rooms were ample (I was given a twin room while the other members in our group had smaller double rooms). The heating in my room was perfectly working (although the other members in our group had problems with their heater). The bed was comfortable. The room and bathroom were clean. All rooms have small ancient but perfectly working tv's. The hotel had separate wings for twin rooms and double rooms.

All their rooms were patterned after caves. The ceilings of the rooms are curved in a half cylindrical shape. Their style is a cross between caves and a usual hotel room.

Another big plus with this hotel is the excellent service of the staff. The porters were very prompt in bringing up and down the bags. Front desk was also helpful. They lent me a plug adaptor. They are also efficient. They would also always ask about our timings (breakfast, luggage out, wake-up call, dinner).

The only odd thing about this hotel was that the rooms which have adjacent washrooms could faintly hear each other. I reckon that this was largely due to the design of the washroom vents in which the adjacent rooms share with. This is perfectly okay if you know the person at the other room. It might annoy others though who might not know their adjacent neighbor.

The location of this hotel is also good in that it is right beside the town brimming with shops and restaurants. It is only 5 min driving from the Goreme Open Air Museum. Other tourist spots are also within short driving distance away.

This ain't a 5-star hotel but if you are willing and game to experience living in cave hotel with comfortable amenities, clean rooms and excellent and attentive staff, then this is the hotel for you in Cappadocia.

  • Stayed: March 2009
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1  Thank Tourist_Nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: November 2017, traveled as a couple
1  Thank Emre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2017 via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank Kazim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burcu Kaya Hotel

Address: Ortahisar Beldesi Ortahisar, Urgup 50650, Turkey
Location: Turkey > Cappadocia > Urgup
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#12 Luxury Hotel in Urgup
Price Range: $40 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Burcu Kaya Hotel 4*
Number of rooms: 82
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Also Known As:
Burcu Kaya Hotel Cappadocia/Urgup, Turkey

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