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“It doesn't get much better”

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Kayakapi Premium Caves - Cappadocia
Ranked #2 of 69 Hotels in Urgup
Certificate of Excellence
Reviewed December 2, 2013

We just sent four days at Kayakapi Premium Caves, and I would be hard pressed to find even a constructive criticism, as this place has thought of everything. The hotel was built into the side of cliff on the site of an old village. Each of the rooms, and for that matter the public spaces are cave, carved out of the side of the cliff face. We ended up in Room 107, which consisted of a sitting room, a bed room, an enormous bathroom with our own personal hamam, and "Kosk" or private cabin in front of our room with a fireplace and spectacular views of the valley and Urgup town. The Kosk came in very handy for late nights with local wine and a fire - the hotel staff would even come and light the fire for us.

To a person, the staff could not have been friendlier - the front desk, Elvan and Mehmet arranged for all of our tours guides and balloon excursions (a must in Kapadokya). In fact, Elvan continued to help us with recommendations and bookings as e journeyed on to Istanbul later in the week. The restaurant manager, Ruzgar, told us that his name means "windy" and that if we said his name three times he would appear. That was not far from the truth. He would arrange for anything we wanted - setting up a dinner service for four in our Kosk, lighting the fire, bringing more wood, etc. The food in the restaurant was very good - especially breakfast, and there are several good options in town as well. Plus the local wines are terrific - there is a winery on the opposite side of the hill from the hotel.

The room itself was great. The cave rooms were very tastefully decorated. The floors were heated, so you would never guess that you're in a cave, except for the fact that you can see the chisel patterns from when it was carved. The sleep was perfect, and the ham am in the bathroom was a special bonus.

Apparently the hotel is still in early development and will continue to expand into additional caves in the former settlement. You can see them up the cliff face. As a result, they have not completed all of the facilities, so there is no gym or spa, but we didn't feel deprived for a second, and plan to return as soon as we can.

Room Tip: 107 is a great option - we spent a couple of terrific late nights in in the Kosk with local wines an...
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  • Stayed: November 2013, traveled as a couple
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1  Thank bostrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded December 2, 2013

Dear Jim and Alfio,

This is Yakup Dinler / GM of Kayakapi Premium Caves – Cappadocia and I would like to thank you on behalf of our staff at our unique property. Your kind and nice words signal that we are successful on making our guests comfortable and happy so we will always keep up the job as you suggested.
Please promise for coming back and give us the chance of welcoming you again.

Warm regards,

Yakup Dinler
General Manager

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698 - 704 of 1,258 reviews

Reviewed December 1, 2013

Everything was perfect, we recommend for anyone that's looking for an awesome & exotic experience!!! Not counting on the hotel, but the restaurant is average & costly, you can find much better places at the city.

  • Stayed: November 2013, traveled as a couple
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1  Thank Tiago T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded December 2, 2013

Dear Tiago,

First of all we would like thank you very much for your choosing us and spending some time to comment on us. Your nice words about the property and my staff made us so happy.
Please visit us sometimes in near future to share our improvement.
Looking forward to welcome you again and sending our best regards...

Yours;

Yakup Dinler
General Manager

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Reviewed November 30, 2013

The hotel is amazing. The rooms are exceptionally clean, comfortable and luxurious. If you go there expecting to be spoiled by your surroundings, you will still be pleasantly surprised. The restaurant is all you need. The food is so good you would not need to go into town if you didn't want to. The town is within reach via an easy and interesting walk. The staff is WORLD CLASS, TOP NOTCH! They attend to your every need..and are genuinely friendly. This was our favorite stop in Turkey. Special thanks to Elvan, you are marvelous!

Stayed: November 2013, traveled as a couple
1  Thank Ray U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded December 1, 2013

Dear Cherly and Ray,

I would like to thank you for your time to comment on us and giving so much great details for us. Me and my team, we are all touched by your nice words and if we are successful at some points, that is the best gift to us.

Please do not forget that you are more than welcomed at Kayakapi sometimes in future as well, and we surely will look forward to it.

Wishing you all the best,

Yakup Dinler
General Manager

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Reviewed November 28, 2013

We stayed for 3 nights November 13', hotel is new and had nice touches. Large room and details really make the difference! Staff was friendly and the hospitality was great, they helped us book all our activities and provided a free shuttle to town. This place is my top recommendation to stay in Cappadocia! Don't stay anywhere else!

  • Stayed: November 2013
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1  Thank mylee329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded November 30, 2013

Hello Dear Lee,

For us it was a real delight to host you and we really appreciate your time for sharing your feedbacks. We always look forward to hear constructive view from our guests in order to improve the comfortable service we aim to provide.

So please give us the pleasure of welcoming you again in near future to share our improvement.

Best regards to San Diego...

Yours;

Yakup Dinler
General Manager

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Reviewed November 27, 2013

Outstanding hotel with an excellent staff who could not have done more to make our stay truly memorable! In particular, Elvan arranged a balloon flight for my wife and I on my birthday and even had a cake waiting for me at the end of the flight! She also booked tours for us and gave us lots of suggestions for sites to see which were all great. Also Ruzgar in the restaurant was very friendly, helpful and always had a big smile on his face!
The rooms were amazing, old cave dwellings that have been converted to gorgeous rooms yet they have tried to retain as much of the character of the original cave dwelling. Part of the old cave dwelling in our room was used for making wine, the hotel has retained those facilities and incorporated them into the room! Our room also had a Turkish bath and a sauna which were a perfect way to finish a busy day of touring beautiful Cappadocia.
If you want to treat yourself to an amazing experience, book a few nights at the Kayakapi Premium Caves hotel, you will not regret it!

  • Stayed: November 2013, traveled as a couple
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2  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded November 28, 2013

Dear Annette and George,

We appreciate your pleasant remark about our hotel and staff and please notice that your kind words and your satisfaction are by far the best gift to the team. It was so delightful to read your comments and personally me and my team are all touched by your nice words.
Please come back sometimes in future again and give us the chance of being your host.
Last but not least happy birhtday again George :)

Best Regards;

Yakup Dinler
General Manager

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Reviewed November 26, 2013

It's an interesting concept, taking the old Cappadocian cave homes that residents of ages past and updating them with a high-end spin. It certainly isn't a new concept as there are many "Cave Hotels" throughout Cappadocia, however it is perhaps the execution that makes the difference.

By this I mean how this antique dwellings were redressed with modern amenities with a result that will satisfy both the adventurer and luxe traveller in us. It's an exercise in muted, but pleasing, contradiction. Each room works with the ancient architecture yet the cup of Nespresso is but a button push away; the facade of the fireplace is updated and modern implements surround it, but upon reflection (and a glance at pictures on the wall documenting the changes made to the room) one realizes that this is the dwelling's old fireplace, merely given a facial.

It's excellent value to be sure. Arriving in the off season (which for me is perhaps the best time in Cappadocia) we were upgraded to a two-room suite, which comes with a small ante-room AND a spacious patio that overlooks the town. That comes with a delightful buffet breakfast that, while less replete that those decidedly excessive spreads in bigger hotels, is more than adequate. Again it is a contrast, for it manages to retain the taste, feel, and freshness of a traditional country breakfast.

The welcome and warmth of the staff is what binds the experience; at the front desk no request seems impossible. A last minute cancellation of a scheduled tour was met with a simple "okay, I will tell them" with nary a further worry on our part. Of special mention are the delightful Elvan, and the affable Ruzgar whose brand of service is entertaining at the least.

Other accomodations will offer comfort, or choice, or warmth, or unique style. Rarely will one hotel have all of them. That perhaps describes - and differentiates - a stay at Kayakapi Premium Caves.

Room Tip: Ask for the suite. And ask for help using the fireplace, as their design is of another era and less...
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  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Jon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded December 1, 2013

Dear Jon,

Thank you so much for your lovely feedback following your recent stay at Kayakapi Premium Caves - Cappadocia. I am so happy that we met your expectations and you liked our property. I hope that you will be able to come back to the hotel in the near future so we can once again ensure you have a wonderful stay with us.

Regards,

Yakup Dinler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013 via mobile

These guys were awesome. The rooms are exquisite. The friendly staff went above and beyond to make our stay comfortable and memorable, even to the extent of driving around town to hunt for a good place to eat. After leaving I realized I had left a small shipping bag behind. I contacted them and they shipped the found bag to my hotel in Istanbul, refusing to let me pay the expense. Highly recommend!

Stayed: November 2013, traveled with friends
1  Thank Samcrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded November 27, 2013

Dear Sam,

Greetings from Kayakapi and thank you for sharing your own experience with other guests. Your kind words have motivated me and my team to do better. We are looking forward to host you again in the future to provide you with our personalized service at its best.

Yours,

Yakup Dinler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kayakapi Premium Caves - Cappadocia

Address: Kuscular Sokak No:43 | Kayakapi Mahallesi, Urgup 50400, Turkey
Phone Number:
Location: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Urgup
#1 Luxury Hotel in Urgup
#2 Family Hotel in Urgup
#4 Romantic Hotel in Urgup
Price Range: $88 - $1,157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kayakapi Premium Caves - Cappadocia 5*
Number of rooms: 40
Official Description (provided by the hotel):
As being one of the first settlement zones in Cappadocia’s centrally located city of Urgüp, the historical site of Kayakapi neighborhood – which is also known as the “Landowners’ Neighborhood” - is returning back to its glory days under the name of Kayakapi Premium Caves – Cappadocia. Kayakapi Premium Caves – Cappadocia, supported by UNESCO and World Heritage Center, is formed by hundreds of cave houses and historical structures. You can be one of the special guests of this historical neighborhood with its 10th-century Cave Church, the historical Mosque dated back to Seljuq Empire and the House of St. John the Russian with its unique Urgup / Cappadocia view. The Cave Rooms, Suites and Mansions with the sizes varying from 33 m² and 253 m², which are designed for your daily needs and luxury holidays, are waiting for their new owners. ... more   less 
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Kayakapi Premium Caves - Cappadocia Urgup, Turkey

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