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“Overwhelming at all”

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Kayakapi Premium Caves - Cappadocia
Ranked #3 of 69 Hotels in Urgup
Certificate of Excellence
Reviewed August 24, 2013 via mobile

Me and my wife where about to visit cappadokia on a spontaneous weekend trip. We found the hotel by chance on our way. After a nice welcome we the manager showed some rooms and we decided to go for a suite with a pool.
The hotel is quite new and some areas are still under construction.
Restaurant: 5 Points
Staff: 5 Points
Cleanliness: 5 Points.
An exclusive und charming accommodation and a lovely place to stay.

  • Stayed: August 2013
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4  Thank PeterAchterbahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 25, 2013

Dear Aylin Nicole & Stefan;

This is Yakup Dinler / General Manager of the hotel, just met with you during your arrival.. Firstly we thank you very much for your choosing us and spending some time to comment on us. Your nice words about the property and my staff made us so happy.
Ankara is not such a long way, so please visit us sometimes in near future to share our improvement.
Looking forward to welcome you again, and sending our best regards to Ankara,
Yakup Dinler
General Manager

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Reviewed August 21, 2013

My nine year old son and I stayed here for five nights in Aug 2013. We loved the hotel and we loved Cappadocia. The rooms are luxurious!

The staff at the hotel were wonderfully attentive and hospitable. Elvan Kismet and the rest of the crew were very friendly and always provided excellent suggestions for activities and sightseeing.

We look forward to our next visit, and to the completion of the project!

  • Stayed: August 2013, traveled with family
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1  Thank Moosa987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 21, 2013

Dear Moosa and Zakariya,

Firstly thanks you very much for your nice comment on us.. We try our all best to maximize your comfort and when we understand that you were really happy at Kayakapi, which is your home in Cappadocia; we are getting more & more courage to do better.

We will take your next visit as a promise once our whole Project is finished.. Until that time, please take care of yourself..

Regards to all family,

Yakup Dinler
General Manager

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Reviewed August 20, 2013

Our stay was indeed wonderful. The service was impeccable. Thanks to its guest relations manager Ms. Elvan.

The experience started even beyond our stay. She contacted us almost as soon as we booked! Offering assistance and suggestions on what we should do and explore within our 2 days stay and providing all possible alternatives according to different preferences and budget.

The Royal Hot Air Balloon suggested by her was indeed the highlight of our trip. It is a MUST to whoever is in Cappodacia. Even the private tour was perfect.

As it was Ramadhan and we were fasting, miss Elvan even ensured that our trip was "Ramadhan friendly" and provided sahur to the room.

Our unit was huge. We had a private garden, a patio, a living room and finally the actual room. Perfect for my 4 yrs old son to run around.

The hotel was just 3 moths old during our stay hence everything was brand new.

Indeed a place for those who want something authentic Cappodocia (as in staying in a cave) but yet professionally managed.

The best hotel during our trip in Turkey.

  • Stayed: August 2013
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3  Thank farrahadeeba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 22, 2013

Dear Farrah,
Firstly I would like to thank you for kind visit to Kayakapi Premium Caves and for the nice comment on our property with my staff. For us it was a real delight to host you. Because we are a brand new hotel, we are trying our best to host our guests in best conditions and obviously these kind of nice comments are giving courage to us.
Please give us the pleasure of welcoming you again in future and please do not forget that you have a second house in Cappadocia.
Yakup Dinler
General Manager

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Reviewed August 17, 2013

My wife and I recently honeymooned here at Kayakapi Premium Cave Resorts. We could not have had a better experience. It is in an amazing location, at the top of a mountain overlooking the town below. It is also very close to many of the main places to go visit. Upon arriving, the hotel upgraded us for our honeymoon to one of the suites. The room was truly beautiful. In addition to a beautiful porch overlooking Ugurp below, we had an entry room, a living room, and our bedroom. In our bedroom was a large bathtub, in addition to the one in the bathroom. In walking into the room, the hotel had arranged to have rose petals all over the room and candles all around the tub in our bedroom. It was really special. The service of the hotel could also not have been better. Everyone was super friendly, and we were particularly connected to the maitre d of the restaurant, and Elvan at the front desk. She contacted us ahead of time to make sure everything went smoothly. The only thing I would say is that the airport transfers were super expensive- $130 euros for there and back. Might make more sense to arrange a taxi from Nevshahir and rent a car if you can and just drive yourself back. We rented a car and it was coordinated through the hotel and super easy (although because we had already committed to the airport transfers, we couldn't drive ourselves back to the airport). Thank you to everyone at the hotel for making our honeymoon and trip a truly magical experience. We strongly recommend this hotel to anyone visiting the area.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank mattyabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 21, 2013

Dear Matt,
Firstly thank you very much for choosing us during your honeymoon for such a special trip.. And the second big thanks on behalf of my staff and myself to share your positive remarks on the site.
We will be waiting to host you for your first anniversary and promise will do our best to provide you a memorable Kayakapi experience..
Congratulations for the marriage and best wishes for the future..
Yakup Dinler
General Manager

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Reviewed August 15, 2013

Lovely crew! They make you feel at home with their hospitality, while living the atmosphere of Cappadocia in the cave rooms. The Hotel is supported by UNESCO and World Heritage Center. The design of the rooms reflects the soul of the region. They all have decorative gardens and sauna where you can relax after the cultural tours. If you give some clues of yourself, they will schedule the most suitable program for you.The ones who has no fear of height, should try balloon riding. Considering the meaning of Cappadocia -Land of beautiful horses-, riding horse along the Red River is another must to do. Although it takes around 1 hour to get there, half-day trekking tour in Ihlara Valley should not be skipped. Creating your own master piece in the potteries is so much fun to do. The hotel cooperates with the most reliable firms and gets you discount prices both for regular and private tours. They have free transportation in Urgup. It is almost impossible to start a bad day with this wonderful view, breakfast with home-made jams and energetic people. You won't want to wake up from that dream! Many thanx to all...

Stayed: August 2013, traveled with family
2  Thank SGultekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 15, 2013

Dear Seda,
I can not describe enough how your comment made us happy, especially in terms of decoration as being a designer. We are just at the beginning of our Project, and we are learning to be better from our guests. That is why you have to visit us again sometimes in near future and guide us..
Do not forget that you have a house in Kayakapi!
With thanks to all of you and with the best wishes for your new business,
Yakup Dinler
General Manager

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Reviewed August 11, 2013

I must say at the outset that the parts of the hotel itself that are completed are really amazing - we stayed in one of the King Suites (with the heated swimming pool and hammam), and it really was incredible. The resort really is impressive, even though it has only been open a couple of months and is still under development.

Secondly, the staff (Elvan, Mehmet, Ylias) were the friendliest we met on our trip to Turkey - they went out of their way at every turn to make our stay comfortable and memorable. A big thank you to them!

The reason I have given Kayakapi 4 not 5 is that it is not YET there. The restaurant is pitched (and priced) as high-end, but pales in comparison to the offerings downtown in Urgup (although breakfast was really good). And unlike hotels in Urgup itself (or in Goreme), it is a bit of walk down into town, which means visitors really are dependent on tours and the free shuttle to/from Urgup to get around (complimentary bicycles or scooters would have been a great touch). This wouldn't be as much of a problem for an established resort with a swimming pool, spa, gym, and other on-premises activities, but there is very little to do at the resort once you leave your suite. I have no doubt that there are plans to add more offerings, but that wasn't much help to us as guests in the early stages of development (and I do believe that the room prices should be reflective of this).

Overall, our experience at Kayapaki was a great one and I would certainly recommend it, but I visitors should not be expecting a fully-established, 5-star resort with all the trimmings. I have no doubt that in time it will become this, but it isn't quite there yet.

  • Stayed: August 2013, traveled as a couple
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2  Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 12, 2013

Dear Andrew,
I would like to thank you very much for your time to review us on TripAdvisor. Hope your nice words on our property will affect our future guests’ decision.
As you mentioned, we are just at the beginning of our way and we are all trying our best to be #1 on the region so that your suggestions and views are so valuable.
For your information Cappadocia Visitors are keen on joining tours in that region because the sights are a little far from each other and in near future we will have various offerings in the property to maximize the comfort of our guests.
Please come and visit us again and see the magical improvement @Kayakapi..
Sending my best regards,

Yakup Dinler
General Manager

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Reviewed August 8, 2013

First of all, the place is one of the few resorts in Turkey which deserves the name "Premium". In terms of service and quality it is excellent. For the first time, I stayed in a real cave-room, which was the common dwelling-type where the old residents of Ürgüp used to live very until 60s or even more recently. It seems that the hotel is located in the old neighbourhood of "Kayakapı" and more than being a hotel, it is a "development project", done with the open support of Unesco. It gives the feeling that you are staying in a very luxurious hotel and an open-air museum at the same time. As it overlooks the valley of Ürgüp the sunsets are amazing, especially with the companion of a nice champagne.

  • Stayed: May 2013, traveled as a couple
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1  Thank MrtChavez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded August 8, 2013

Dear Mr. Chavez;
I am personally very happy to read your review of our property despite your short stay with us. You are always welcome back to your "cave house" and I will be very happy to host you again in the near future, maybe as Chavez couple + 1 :) Thank you very much for the kind words.
Yours Sincerely;
Yakup Dinler

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Additional Information about Kayakapi Premium Caves - Cappadocia

Address: Kuscular Sokak No:43 | Kayakapi Mahallesi, Urgup 50400, Turkey
Phone Number:
Location: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Urgup
#1 Luxury Hotel in Urgup
#2 Family Hotel in Urgup
#4 Romantic Hotel in Urgup
Price Range: $127 - $1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kayakapi Premium Caves - Cappadocia 5*
Number of rooms: 40
Official Description (provided by the hotel):
As being one of the first settlement zones in Cappadocia’s centrally located city of Urgüp, the historical site of Kayakapi neighborhood – which is also known as the “Landowners’ Neighborhood” - is returning back to its glory days under the name of Kayakapi Premium Caves – Cappadocia. Kayakapi Premium Caves – Cappadocia, supported by UNESCO and World Heritage Center, is formed by hundreds of cave houses and historical structures. You can be one of the special guests of this historical neighborhood with its 10th-century Cave Church, the historical Mosque dated back to Seljuq Empire and the House of St. John the Russian with its unique Urgup / Cappadocia view. The Cave Rooms, Suites and Mansions with the sizes varying from 33 m² and 253 m², which are designed for your daily needs and luxury holidays, are waiting for their new owners. ... more   less 
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Kayakapi Premium Caves - Cappadocia Urgup, Turkey

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