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“Perfect stay for visiting Cappadocia”

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Fresco Cave Suites & Mansions
Ranked #4 of 65 Hotels in Urgup
Certificate of Excellence
Houston, Texas
Level 6 Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Perfect stay for visiting Cappadocia”
Reviewed May 10, 2013

Our group of 6, including a 1 year old spent 4 nights here in May 2013. We had 3 rooms, 2 were mansion suites and 1 was a cave suite. Fresco is approx. 1 hour drive from Kayseri, which is served by Turkish airlines from Istanbul. The hotel arranged our shuttle from the airport (110 Turkish Lira for our group of 6 on a comfortable air conditioned shuttle). The services we received from the staff were excellent from arrival to departure. Staff assisted with luggage. Checkin was a breeze. My daughter, who lives in Turkey had contacted the hotel prior to arrival and was assisted in room selection that would be convienent for our group. The two mansion suites were spacious (rooms 202 & 203) and these 2 rooms have a very large shared indoor seating area and a large shared balcony with table/chairs with a nice view of Urgup. Each rooms have several windows that open providing for a nice breeze when desired. These rooms were some of the largest we have ever stayed in on our many international and domestic travels. The bathrooms are also spacious with whirlpool tub and a large shower. Room has a small frig and minibar and included free bottled water and fresh fruits daily. Robes and slippers are also provided. The king bed was very comfortable.The cave suite (room 209) was also large and well appointed with the same amenities as the mansion suites, but if you want the experience of a cave suite, book one as they are very unique. Plenty of drawer and closet space provided for your clothing. Laundry services are available. Breakfast was included in the room rate and we dined in their restaurant for breakfast every morning. Delicious Turkish breakfast provided included fresh breads, tea and coffee, fresh squeezed orange juice, assorted fresh fruits, cheeses, olives, cucumbers, tomatoes etc. A selection of eggs prepared to order in 10 different ways. We enjoyed every breakfast. The Chef and staff at the restaurant were exceptional! Although they don't serve lunch, the chef prepared lunch for our 1 year old traveler daily. We dined at the hotel 1 night for dinner, it was good, albeit the main entrée selection was limited.

Staff- The exceptional staff truly made our stay enjoyable. The young lady working the front desk accommodated our every request. She also arranged a private all day tour for our group as well as balloon rides for some of our group. The hotel can provide you with an abundance of information and tour options of Cappadocia. The private tour was great and the tours and balloon rides were all handled well and the costs were reasonable. (Do NOT miss the opportunity to take a hot air balloon ride, the experience is awesome and worth getting up at 5am). The housekeeping staff did an excellent job daily providing for a clean room and fresh linens/towels daily. As the hotel is built into the side of a hill and caves, there are a few levels of stairs to navigate and to be considered if you have mobility issues. You can walk to the town center of Urgup in 5 minutes where we enjoyed nice dining and shopping. Visits to all of the major tourist sites in Cappadocia can be accomplished from this hotel. As most foreign visitors likely use group or private tours you cant go wrong staying here as all tour operators picked us up at our hotel. Also, forgot to say but the front desk staff speak English if that is important to you. Currency exchange is also available at the front desk.

In summary everything about our stay at Fresco was exceptional, with the staff being the key ingredient for a wonderful stay. Upon checkout a detailed summary of charges was reviewed with me by the staff, there were no surprises. All the ladies in our group received a nice departing gift as well.

Randall, from Houston, Texas

  • Stayed May 2013, traveled with family
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Helpful?
4 Thank Randall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Sahibi at Fresco Cave Suites & Mansions, responded to this review, September 13, 2013
Dear Randall,
First of all, I would like to thank you for your valuable comments for Fresco on behalf of Fresco Team. I and my team are so happy to hear these wordings. By your comments&recommendations, we are improving ourselves day by day. All of our aim is to satisfy you via recognizing you with history&culture, host you in "Asia Minor" (small asia) hospitality and comfort. Your detail descriptions are so nice. We believe the importance of human resources and make investments on this area so much. Again I would like to thank you so much.

Best wishes from Cappadocia
Gamze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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487 reviews from our community

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Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Atlanta, GA
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 7, 2013

The Fresco Caves Suites was one of the highlights of my trip to Turkey! It was the most hospitable of all the hotels my group stayed at, with the manageress regularly seeing that we were happy, pleasant staff, and a small concert just for us (only 9 people). Rooms were big, beautiful and comfortable. (All rooms are decorated differently so be ready to take a tour of your travel mates rooms as each is more beautiful than the next.) Views were stunning! All amenities worked (my travel mates said they had small issues that were quickly attended too.) The food was tasty, genuine to the community, and fresh. My travel mates reported a friendly reception by the local community. The place exuded Turkish hospitality. I don't know how to better express that just being onsite somehow restored and refreshed us as we were on a fast paced tour. (A big bathroom with lots of hot water really helps!) Overall it was one of the most romantic places I have ever stayed at in all my travels. Although we only had two nights there as part of a fast moving tour, I can honestly see it being a destination all its own. I will always remember sitting on the terrace, sipping Chai, listening to the call to prayers while taking in the stunning night views.

  • Stayed May 2013, traveled with friends
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Helpful?
Thank PennJATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, May 12, 2013
Thank you so much for your great review. I am very happy to hear that you enjoy your stay and little concert:) It is a pleasure to meet you and your group. But you are right, 2 days is not enogh to experience the Cappadocia. We hope to see you again in near future.
Warmest regards
Gamze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provincetown, MA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 4, 2013

From the genuinely warm welcome from Gamze and her staff when we arrived to the comfortable, well-appointed rooms and wonderfully prepared meals and attentive service, Fresco really set a high standard for accommodations during our recent two week trip to Turkey - in fact, it kind of spoiled us to stay anywhere else, as we all kept wishing we were back at the Fresco no matter where else we stayed. The hotel's location was also a nice bonus: set high on a hill overlooking the charming town of Ürgüp, it was far enough away from the center of town to remain quiet and peaceful (though the calls to prayer from the mosque right across the street may startle you from sleep if you haven't spent much time in Turkey), but close enough to be able to explore the town on foot as well as serve as a convenient base for exploring the rest of Cappadocia too. I really can't recommend the Fresco highly enough and would give it six stars in every category if I could!

  • Stayed May 2013
    • Value
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Helpful?
Thank PtownJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, May 12, 2013
Wow, thank you so much for your great review:) We are trying to do our best , maybe our hotel isnot the best hotel in Turkey but it can be the best home for our quests:) It is a honor to hear all these from you. We will be very happy to host you again.
Warmest regards
Gamze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 1, 2013

I just can not speak highly enough of this hotel. My husband and I stayed here for 3 nights and it was absolutely perfect from beginning to end. To start with we were upgraded to a suite, which apart from being excellent in itself, really showed that the staff are always taking every opportunity to make your stay better. I dont think we have ever stayed in a hotel where we have been made to feel as welcome, ALL the staff were incredibly friendly and accommodating. The room was also absolutely beautiful - I dont actually think the photos on the website do it justice. The whole place is sumptuous, but in an incredibly elegantly restrained way that really allows the beautiful stone work that the hotel is built from to shine through. Someone with a lot of talent was obviously involved in the decorations. Urgup is also a fantastic and pretty little village/town, really the stuff of holiday fantasies. The hotel has only been open for a short time and so it isn't in the Lonely Planet guide yet - get your stay in quickly before it does and this gem of a hotel is permanently booked out!!!

  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank Sophia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, May 12, 2013
Dear Sophia,
Thank you so much your amazing review and grades in tripadvisor.I will tell all staff, that you enjoy your stay. I hope we can be in Lonenly planet :) We are very happy to host you, please do not forget that you have a home in Cappadocia.
Hope to see you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 24, 2013

After looking at Cappadocia beautiful landscaping with all the rock formations, the caves, the underground cities, you can't imagine this hotel will offer you a piece of such a beauty right there at your room. This hotel is amazing! Great location, great staff, and the greatest room!! It looks like a cave but feels like a palace, it' huge and beatiful. The breakfast was delicious, be ready to eat a lot, and the property is so chic and romantic, I didn't want to leave! Excellent!

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Adrianagut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, April 27, 2013
Dear Adriana,
Thank you so much for your great review. Your comments are really important for us, when I and my team read our quest reviews, we become very happy all day:). We hope to see you again.
Warmest regards
Gamze T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, California
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed April 24, 2013

This is a gorgeous hotel set into the hills just above Urgup in walking distance to all downtown facilities. Great views from the terrace. We were upgraded to a deluxe cave room which included a sitting area, large sleeping area, and huge bathroom with tub and separate shower. Everything was first class. Breakfast was very good, not excellent, because the coffee was "Nescafé". We've taken more of a liking to Nescafé which is ubiquitous inTurkey but it still doesn't measure up to fresh brewed. Management tells us they are looking into adding a real Turkish coffee in the near future. Highly recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Alex3277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, April 27, 2013
Dear Alex, Thank you so much for your positive review and grade that you gave us on tripadvisor. We are very lucky to host you. And your comments are really important for us to improve our selves. We have to improve our drink's menu. Especially coffee types.Now we are working on it. Thank you. We hope to see again in near future.
Warmest regards
Gamze T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carson, California
Level 6 Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 4, 2013

The hotel was surprisingly beautiful. Large rooms and bathroom. Separate sitting room with a sofa. High arched ceilings and very spacious. The service from the staff is very good and friendly. The location is very good , just a short walk to the center of the town, yet isolated and peaceful. I would recommend this hotel to anyone visiting Cappadocia area.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank EduardoO350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresco K, Manager at Fresco Cave Suites & Mansions, responded to this review, April 19, 2013
Dear Eduardo,
Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to seeing you on your next trip to Cappadocia.
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fresco Cave Suites & Mansions

Property: Fresco Cave Suites & Mansions
Address: Musa Efendi Mah. Esat Aga Sk. No:15 | Eski Kayakapi Girisi, Urgup 50400, Turkey
Location: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Luxury Hotel in Urgup
#3 Romantic Hotel in Urgup
#5 Family Hotel in Urgup
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fresco Cave Suites & Mansions 4*
Number of rooms: 17
Official Description (provided by the hotel):
"If you are ready to feel different, a taste of poetry, a vacation is waiting for you." Within walking distance of Urgup city's center and nestled in the old historical district, Fresco Konaklari is a wonderfully restored hotel that is the combination of several historically registered mansions featuring original wall frescoes dating back to the 19th century of the Ottoman period. Fresco Konaklari is centrally located on the edge of old and new Urgup, providing plenty of wonderful scenic cobble stone streets and paths to explore old ancient district Kayakapi or Temenni Hill and also offers the magic view of Erciyes Mountain in a distance with new Urgup spread at the front. Colorful Turkish Ottoman Style Rooms and cave rooms makes the hotel unique in Cappadocia. Mansions are also only an hour's ride away from both regional airports; Kayseri Airport is 60 kms away and Nevsehir Kapadokya Airport is 55 kms away. ... more   less 
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Also Known As:
Fresco Cave Suites & Mansions Cappadocia/Urgup, Turkey

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