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“Nice relaxing hotel... definitely will be back again”

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Cappadocia Cave Resort & Spa
Ranked #14 of 30 Hotels in Uchisar
Certificate of Excellence
Reviewed January 27, 2014

Nice relaxing hotel and great service. The staff were wonderful in all the places especially the concierge and at the restaurant. We took the private tour which was great and the concierge helped us organizing it and their recommendations were helpful. The breakfast was nice especially the onsite prepared omelette. The crispy duck on the menu is a must as a nice starter. The only thing that was not excellent is that the room was extremely over heated and tried to put the temp down but didn't succeeded much. Definitely back there again.

Room Tip: 321 Deluxe Suite was really nice
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  • Stayed: January 2014, traveled with friends
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1  Thank Hak92753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Satış Sorumlusu/Online Sales Executive Satış-Pazarlama Departmanı/Sales&Marketing Department at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 28, 2014

Dear Guest,

Thank you for your kind comments and we highly appreciate you taking the time for a review about your experience at our property.

We have gladly passed your praises to our precious concierge/guest relations and F&B teams.

As per the temperature problem in the room, as you know we have under floor heating system throughout the hotel and each room is equipped with temperature control buttons.
We have now informed our technical service department who will look into the possibility of an issue with these controls.
On this matter, once again we thank you for letting us know of this experience as every feedback allows us to improve ourselves and overcome such issues.

We look forward to having you at Cappadocia Cave Resort and Spa in the near future again.

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147 - 153 of 540 reviews

Reviewed January 18, 2014 via mobile

Fantastic hotel and OUTSTANDING service: the concierge, people at the restaurant, spa, etc were EXTREMELY friendly, attentive and helpful. There are several good restaurants to go out for dinner out of the hotel: but the quality of the meals at the hotel is great. I hope to be able to return to this hotel in the future for a relaxing vacation. Bernardo

Stayed: January 2014
2  Thank Bernardo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Satış Sorumlusu/Online Sales Executive Satış-Pazarlama Departmanı/Sales&Marketing Department at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 20, 2014

Dear Bernardo,

Thank you for your kind comments and valuable feedback. Your feedback is important to us for our development and perfection of our services, therefore we appreciate you taking the time to share your comments and observations on Tripadvisor.

We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We are also happy to hear that you enjoyed our services and facilities. We have shared your comment with the teams and they are equally happy to hear that you had a super stay with us.

Please let me thank you for your thoughtful feedback once again.
We look forward to welcoming you back in Cappadocia Cave Resort & SPA.

Best Regards

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Reviewed January 16, 2014

The rooms are very comfortable. A good restaurante and pleasant atmosphere. The staff is helpful. Best view is early morning with hot air balloons flying all over the valley. It's very good located in the rocky Cappadocia terrain.

  • Stayed: January 2014, traveled as a couple
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2  Thank Aakdemir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Satış Sorumlusu/Online Sales Executive Satış-Pazarlama Departmanı/Sales&Marketing Department at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 21, 2014

Dear Akdemir,

Thank you for sharing your experience about Cappadocia Cave Resort&Spa on Tripadvisor.

We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We are also happy to hear that you enjoyed our services and facilities.

Please let me thank you for your thoughtful feedback once again.
We look forward to welcoming you back in Cappadocia Cave Resort & SPA.

Kind Regards

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Reviewed January 16, 2014

Perfect welcoming smiling faces is the first impression you have in CCR. Marvellous service is accompanied by tasty dishes. The view of the room is priceless both in the morning and evening where you can get panoramic pics of the entire valley. Well designed rooms may please even the most fastidious ones with their touch of history combined with technology. We visited in the winter time and enjoyed the floor heating system & heated bathrooms. You need to leave half-a-day to take pictures in the hotel area full of authentic environment. All our group members were fully satisfied with the well trained staff who are exceeding your expectations. Vegans and vegeterians will love the "Zeytinyağlı" dishes. Vegetables are freshly cooked in olive oil and are very tasty. Three wonderful nights stay made our holiday the one to be remembered. Thank you very much CCR as you are already one of the best times of our lives:)

  • Stayed: January 2014, traveled with friends
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3  Thank ZeynepBalkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Satış Sorumlusu/Online Sales Executive Satış-Pazarlama Departmanı/Sales&Marketing Department at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 17, 2014

Dear Zeynep Balkın,

Thank you for sharing your experience from your recent stay with us at Cappadocia Cave Resort&Spa on Tripadvisor.
It has been a great pleasure for us to be your host during your trips to Cappadocia.

We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We are also happy to hear that you enjoyed our services, facilities adn dishes. We have shared your comment with the teams and they are equally happy to hear that you had a super stay with us.

Please let me thank you for your thoughtful feedback once again.
We look forward to welcoming you back in Cappadocia.

Kind Regards

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Reviewed January 13, 2014

It has one of the best locations in Cappadocia, it is situated on a mountain, giving perfect view of the entire valley. Best view is early morning with hot air balloons flying all over the valley and sky.
Staff is very friendly and helpful... Restaurant is great with international cuisine.. they serve sumptuous breakfast... overall... a great experience.

  • Stayed: July 2013, traveled as a couple
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1  Thank Dinesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Sales Executive at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 16, 2014

Dear Dinesh,

Thank you for sharing your experience about Cappadocia Cave Resort&Spa on Tripadvisor.

We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues.We are also happy to hear that you enjoyed our services and facilities.We have shared your comment with the teams and they are equally happy to hear that you had a super stay with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Cappadocia Cave Resort&Spa.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

The resort by its very location is a winner. We stayed in an out ward facing room and the view from the balcony of the undulating landscape covered in snow and the early morning view of the balloons floating up were mesmerizing.

The bedroom was well appointed and so was the attached bathroom.It was a welcome to feel the heat rising from the tiles as one took the walking boots after a day long hike through Goreme or Kaymakli.

The service of guest cousellors, reception desk and dining room attendants were exemplary—helpful , unobtrusive yet very attentive.

A couple of challenges that may be easily rectified:

1. The toiletries replacement & tea and coffee sachet replacements need to be generous --it's absurd to expect that a person can desire only a cup of coffee in the whole day! Also in a 5 star resort one does not expect a half used shampoo bottle to be kept back as a continuation of the next day's ration.

2.As the rooms are scattered and away from , restaurant area, calling for room service without a service charge can be a soft privilege that will go a long way to make guests feel looked after. Most of the guests go away for the day for long physically demanding trips and in the evenings ( specially the winter months we went in ) there is no where to go but be in the bedrooms. It’s a little rich if everytime a kid orders a plate of sandwiches, a ten Turkish Lira service tax needs to be paid . Again because f the isolated nature of the roomings it’s not a very good idea to let the child venture out on his own.

Room Tip: The outward facing rooms looking over the unique landscape
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  • Stayed: December 2013, traveled with family
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2  Thank Damayanti2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Sales Executive at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 16, 2014

Dear Damayanti,

Thank you for your kind comments and valuable feedback.

In response to your comments on tea/coffee replacements, the procedure we have in place now is that these sachets are replaced only upon request. However, your feedback has been passed to our Housekeeping manager.
As per toiletry replacements, the procedure is that the half used bottles/tubes are left in the room and a full bottle is also added in case the guest would like to take it home with them. The fact that your shampoo was never replaced with a new bottle is a shortcoming of the appointed staff and the feedback has been given to the relevant person.

Unfortunately, the room service charge is requested per order for the exact reason the hotel’s room blocks are quite spread out and it can be a long distance for our staff to travel from the restaurant to the room.

Your feedback is important to us for our development and perfection of our services, therefore we appreciate you taking the time to share your comments and observations.
We hope to see you again at Cappadocia Cave Resort & Spa in the near future.

Kind regards,

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Reviewed January 5, 2014

CCR overcome our expectation. Cappadocia is just spectacular and so it is CCR. It's very good located in the rocky Cappadocia terrain. The rooms are very comfortable. A good restaurante, with local and international cuisine, and pleasant atmosphere. There is a complete Spa. And the staff is polite and helpful. My wife and I be there in ocassion of muy birthday. During the dinner, we celebrate it with a tasty cake (and a candke light) that brought the staff of Concierge & Guest Relation Department. We arer very grateful to Selene & Saadet & Zeyneb & Funda.

Room Tip: Our room have a nice terrace with a magnificent view.
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  • Stayed: November 2013, traveled as a couple
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Thank guillermoignacio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CappadociaCaveResort, Nursev Arslan Online Sales Executive at Cappadocia Cave Resort & Spa, responded to this reviewResponded January 9, 2014

Dear Ignacio Guillermo,
Saludos desde Cappadocia :)
Thank you for posting your comment on TripAdvisor.
It has been a great pleasure for us to be your host during your trips to Cappadocia.
We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We are also happy to hear that you enjoyed our services and facilities.
Please let me thank you for your thoughtful feedback and rest assured we have shared them with our colleagues (Concierge department) whom you mentioned in your review.

We look forward to welcoming you back home soon.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cappadocia Cave Resort & Spa

Address: Tekelli Mah. Goreme Cad. Divanli Sok. No. 83, Uchisar 50240, Turkey
Phone Number:
Location: Turkey > Cappadocia > Uchisar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Uchisar
#4 Luxury Hotel in Uchisar
#5 Family Hotel in Uchisar
#6 Romantic Hotel in Uchisar
Price Range: $169 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cappadocia Cave Resort & Spa 5*
Number of rooms: 108
Official Description (provided by the hotel):
Cappadocia Cave Resort offers discerning guests a luxurious experience amid this unique area, with breathtaking panoramic view over the magical lunar landscape.Unforgettable dining experiences combine with cozy and intimate accommodations and a very exclusive, private spa to create memories to last a lifetime.Life moves forward, seasons pass, yet time stops along the historic sights of Cappadocia, a calming retreat nestled among the rock carved dwellings of Uchisar. ... more   less 
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Also Known As:
Cappadocia Cave Resort And Spa
Cappadocia Cave Hotel Uchisar
Cappadocia Cave Resort & Spa Turkey - Uchisar

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