We stayed in this hotel for two nights as part of a five star tour. The hotel has a sign up displaying five stars but bore no relation to the other five star hotels on the tour. The room we had was basic, shabby furniture, carpet was badly stained and the keycard lock did not work properly. There were no shampoo, conditioner and other items you expect to find in a five star hotel, only soap dispensers, one of which was broken. There was no complimentary water, there was a kettle and one mug, but when we asked about tea and coffee provision we were told the hotel didn't provide it. The bed was smaller than in other hotels, only one pillow each. The outside swimming pool was half empty (in mid September with temperature in the high 20s) it was dirty and had rubbish floating in it. At 5 p.m. there were no staff in the indoor spa, but we would not use it anyway as again, it was dirty. Do not pay for a five star hotel and stay in the Crystal Kaymakli as we did not get what we paid for.
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- Also Known As:
- Crystal Kaymakli Hotel & Spa Turkey/Nevsehir