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Novotel Kayseri
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Reviews (212)
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Reviewed July 9, 2012

  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KayseriNov, General Manager at Novotel Kayseri, responded to this reviewResponded July 25, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 29, 2012

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KayseriNov, General Manager at Novotel Kayseri, responded to this reviewResponded June 19, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 30, 2012

We chose this hotel because we had an early flight out the next morning, and it was right down the road from the airport. Overall it wasn't a bad stay. The room was clean and comfortable, and everything in the bathroom was in good order. Not a great location if you want to walk to the center of Kayseri (we had a car). We didn't notice any decent-looking restaurants nearby either, besides the hotel restaurant. There was a small business center, but we couldn't print our boarding passes when we checked in because the printer was out of ink. Breakfast was not included, and was 12 euros (or almost 30 TL) extra. We thought that was a little pricey so we did not partake.
All in all, not a bad place--a large modern hotel with convenient access to the airport.

  • Stayed: March 2012, traveled as a couple
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1  Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayseriNov, General Manager at Novotel Kayseri, responded to this reviewResponded April 2, 2012

Dear Dennis W
We thank you for recently visiting at our Hotel and the time taken to share your comment with us.
We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.
We hope we will have the pleasure of welcoming you again soon in Novotel Gaziantep.
Sincerely Yours,
Erhan LACIN
General Manager
Novotel Kayseri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2012

Very close to the airport which is good on arrival, but for a choice of restaurants, an hotel in the center of the city would be preferable. Good breakfast. Average restaurant. A larger selection of English language television channels would be preferable.

  • Stayed: February 2012, traveled on business
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Thank JackPB66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayseriNov, General Manager at Novotel Kayseri, responded to this reviewResponded April 2, 2012

Dear Guest
We thank you for recently visiting at our Hotel and the time taken to share your comment with us.
We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.
We hope we will have the pleasure of welcoming you again soon in Novotel Gaziantep.
Sincerely Yours,
Erhan LACIN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2012

I stayed here for a brisk visit.
Very near to Airport, newly done, great & easy internet connectivity all around the hotel.
Nice room with a reasonably good size Toliet & shower area.
Excellent spread at Breakfast & nothing much to complain.
Made the booking online on Novotel's Website & requested for an airport pick-up. But nobody bothered to revert back.

  • Stayed: January 2012, traveled on business
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Thank Pankaj77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayseriNov, General Manager at Novotel Kayseri, responded to this reviewResponded April 2, 2012

Dear Pankaj77
We thank you for recently visiting at our Hotel and the time taken to share your comment with us.
We are honored to note your satisfaction with our service and that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.
We hope we will have the pleasure of welcoming you again soon in Novotel Gaziantep.
Sincerely Yours,
Erhan LACIN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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