Totally disappointed with this hotel. Don't believe the hype from other reviews! We got to the Sultan Cave suites late in the evening after a really long flight and just as I was taking a shower the water cut off for hours! I was left half naked ın a cold humid room! The room was OK but not worth the price compared to what is available in Cappadocia as I found out on previous trips. No modern amenities and very dusty. The manager Memett seems more interested in getting people to book balloon rides and extra tours than helping our group. He seemed spaced out and going through the motions with a constant fake smile. My sister thought he was slimy with her and he was creeping her out every time she came back to reception alone. We asked for some directions for transportation and he sent us to an office that has been closed for months... A complete waste of time.
You can use the pool from the next hotel but it is tiny and very dirty/cloudy. Rooms are also dusty and humid although the view from the terraces is good. This hotel needs to understand that words are not enough to please travellers and they need to upgrade their rooms and service. The hard sell on everything just turned us off: every single morning this guy tried to sell us stuff over and over again. This hotel would be hell in the summer and winter because the steps are hard to manage and everywhere is dark. Bring your own flashlight and don't expect more than a second rate room and you'll be OK.
- Official Description (provided by the hotel):
- Sultan Cave Suites is a special, recently renovated small hotel located in the heart of Cappadocia, Goreme. There are 30 total units in two blocks as junior suites, suites & king suites. Most of the rooms are carved into cave. ... more less
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- Also Known As:
- Sultan Cave Hotel Goreme
- Sultan Cave Suites Goreme, Cappadocia, Turkey