They picked us from the hotel on time (6.30 am in winter) with new and clean mini-van and brought us to their office located outside of Göreme city center (5 mins ride only.)
They had our names written on the blackboard telling us which eating table no., bus no. and balloon no. we were going to take (they are all the same number. No confusion.) They wrote my names wrong even if I "typed" my name correctly in the reservation form--one minus point.
The breakfast room was a bit too small and they fixed the table and chose even the seats for us--I mean we had to have breakfast on the same table with strangers who were about to ride on the same ballon. I was not really happy about it. The breakfast was generally okay, only with cold food though.
We also got a DVD box about Royal ballon which I haven't played it yet, plus a winter hat for each passenger.
The plan said that we will depart from their office at 7am on that day. After we finished breakfast (after 7 o'clock), we kept waiting for like 20 minutes until we got informed that we have to wait for the wind. I understand that the weather condition in winter is pretty bad but late information means another minus point.
I saw that a crew that looks professional (and seems to be captain leader) was testing the wind with small balloon from time to time. That was somehow cool and kept me awake :D
We finally managed to depart around 8am. They took us to the departure point which is not that far from the city. The balloons and the crew were already starting to grow the balloons. It did not take long time until it was ready. It was nice to see how they fixed it.
We got that captain leader I mentioned earlier for our flight. The basket got 4 small blocks and 1 big block in the middle. The big one is for captain and gas. The other 4 are for 12 of us. Captain chose the block for each of you. It could be that you get different block than your partner. A basket block was not that small. it fits 3 people perfectly.
The flight was smooth. We were happy eventhough it was cloudy and there was no sun rise on that day.
Captain was great and kept talking to entertain us and gave us the knowledge about the area which was nice. Only that he was too curious and also asked awkward/personal questions that made some of us felt uneasy. I felt that myself and I saw "the feeling" on the face of another passenger on the balloon.
The flight last about almost an hour for queen flight. The flying time depends on the wind on the day your visit. It did not borther anyone that it lasted not longer than 60 minutes. We were all happy, I believe
The landing which I was afraid the most was totally smooth. Nobody got injured. The crew came to help us claimbing out of balloon. They prepared champagne and orange juice to celebrate after the flight. Each of us also got silver medal for the queen flight.
We were pretty much happy about it. I felt good that I paid more to use service of Royal balloons. If you want cheaper flight there were many companies around but i would not dare to rise my life with the cheap ones which people had bad accident before.
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