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“5 star chaos in 5 star hotel”

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Suhan Cappadocia Hotel & Spa
Ranked #10 of 13 Hotels in Avanos
Reviewed April 26, 2012

I've spent 2 days there and hotel was full of french touristes. About 10 buses daily. When we arrived there was only one receptionist and about 80 people on the reception awaiting for the check-in. Receptionist looked really tired. I got a room on the Blue floor, there was no elevator and no bell-boy to help me with my luggage. I felt myself like in labirynth. The room was big, enough space to move there and keep the luggage, but amenities isn't enough. No slippers, no bathrobes, not enough cosmetics. Breakfast was really bad. Restaurant was full of touristes and waiters didn't have enough time to clean the tables and cookers didn't have have time to serve the meal in time so it was needed to be wait all the time. Still it was varied. Wi-fi connection didn't work. But evenings in the lobby were nice: live music was very suitable. Don't think that I will stay there some day again.

  • Stayed: April 2012, traveled solo
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4  Thank Natalia1150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 - 104 of 583 reviews

Reviewed April 10, 2012

nice lobby ,very very small rooms and bathroom with very very small uncomfortable beds . it was very difficult to find room very busy lifts very busy hotel especially during breakfast and dinner tasteless food large restaurant full of people . bad internet connection in my room (disconnecting all the time) bad cheap bathroom amenities and towels were old and scratchy . in room safe but not working so you need to use the safe box at the reception which was not easy to go from room to reception ..i would not recommend this hotel for anyone ..

  • Stayed: April 2012, traveled with friends
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3  Thank MustaphaEido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

the hotel is like a maze when we wanted to search for our room as there are 2 lifts to different units. the room is v small with a double bed. Modern looking room with basic facitlies, wardrobe is v small and we had to move the portable clothes rack out of the wardrobes in order to hang the coat. the shower area is v small and it will flood after shower, there is no make up room the next day as well. we stayed for 2 days , buffet is better as there are more suitable food for asian who dislikes cheesy stuff. Waiter are very friendly and approachable, they still taught us how to crack and egg effortlessly.
We went to try the turkish bath, its usd48 for package 1 which includes sauna, turkish bath, foam peeling massage and jacuzzi, the jacuzzi is only heated pool. turkish bath area is traditional looking but we are served by indonsians which i don't feel the traditional. Some of my frens had a short bath which the package says 45 mins, the bath depends on the staff who serves you. For the service rendered its not worth the money. We still had a discount of usd40 for each pax.

  • Stayed: December 2011, traveled as a couple
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3  Thank neoneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

Hotel was still "work in progress", without swimming pool, hamman, spa and gym available. Reception staff didn't speak english and was almost impossible to communicate with them. Mini-bar in the room was empty and they oblige us to use room-service even for a bottle of water.
I wouldn't recommend it to anyone.

  • Stayed: August 2011, traveled as a couple
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2  Thank Paolo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2011

The hotel was new and the decoration was nice. However, the hotel was still under construction and facilities esp inside the toilet of our room should be further improved eg the electric wires were not well convered, the water from the shower easily made the floor wet as the glass window was too small for protection, there was no holder for the hair-drier. The room was quite small in our opinion.
The food variety was not great enough. The sitting space inside the restaurant was to crowded.

  • Stayed: June 2011, traveled with family
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4  Thank ykeric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago
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Stayed: November 2017
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Reviewed 1 week ago via mobile
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Stayed: November 2017, traveled with friends
Thank Kudret Ö
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SuhanCappadocia, Halkla İlişkiler Müdürü at Suhan Cappadocia Hotel & Spa, responded to this reviewResponded 1 week ago
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Additional Information about Suhan Cappadocia Hotel & Spa

Address: Yeni Mah. Kizilirmak Cad. No 15, Avanos 50500, Turkey
Location: Turkey > Cappadocia > Avanos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Avanos
Price Range: $49 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Suhan Cappadocia Hotel & Spa 4.5*
Number of rooms: 450
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Suhan Cappadocia Hotel & Spa Avanos, Turkey

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