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“Nice hotel. Some details lacking”

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Hilton Bursa Convention Center & Spa
Ranked #1 of 48 Hotels in Bursa
Certificate of Excellence
Canton of Zug, Switzerland
Level Contributor
400 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
“Nice hotel. Some details lacking”
Reviewed October 12, 2013

We stayed here for one night, en route back to Istanbul.

The hotel itself is lovely. Shaped like a Sail on the main road from the motorway into Bursa. Ideal location for us as we wanted to get into town, to see the sights as well.

As soon as we arrived, we were welcomed warmly, our luggage taken off us and the car was valet parked.

Nice.

The lobby is modern, spacious and very well decorated.

Check-in is typical Hilton. Fast, efficient but not exactly warm.

The room itself was great. Very modern, with a good sized bed, comfortable, flat screen TV, with plenty of channels, great bathroom with modern shower as well as bath.

We were impressed to find a TV in the bathroom, 'hidden' as part of the bathroom mirror.

What disappointed us here were the details:

The TV in the bathroom started off well, became intermittent and finally gave up altogether.

We has had a long day, so ordered room service. Beef-burger and kebab and honey mousse arrived fast and efficiently. However, while the mousse was delicious, the burger and kebab were under-seasoned and over-cooked. Not normal Hilton standard.

And, finally, the doorbells are awful. Terribly loud and, to be frank, quite frightening, when ours went off. We could hear the bells for the rooms around us as well. Not great when one went off at 6am and we both leapt out of bed.

Check-out was swift and efficient but, again, not exactly warm. I was asked the automatic question: "How was your stay". When I responded "OK", there was no follow up, making me feel the question was not really genuine.

A model of modernity and efficiency spoiled, for us, by some details and a lack of warmth. Particularly noticeable, given the amazing warmth we have received at all other hotels in Turkey.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark_from_Thailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
150 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 4, 2013 via mobile

Stayed there for 3 nights for work, from the first second to the last, all was great. One of the receptionists were not that good in English though but anyhow it worked well. The gym and pool and the sauna were just way too fantastic with a great view over the hotel city.

Stayed October 2013, traveled on business
Helpful?
Thank yanzhang85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2013 via mobile

A perfect place to stay in Bursa. Luxury and facilities only found in places charging huge amounts of money. We thoroughly enjoyed our stay. The views as well as location was great and would certainly recommend as the place to stay and relax in style.Thank you

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Husbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem Israel
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 25, 2013

Fantastic hotel, although not centrally located.
Very nice rooms (amazing bathroom, minibar, kettle and coffee kit, safe, iron facilities, TV, internet connection etc), beautiful spa in super ottoman design.
Great business center.

Room Tip: The room was a corner suite.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht
Level Contributor
156 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed September 17, 2013

This place is what a five star hotel is all about. Great room, great decor and amazing staff. I loved the view from our room and the view from the pool was even better.

We got this hotel with Hotwire otherwise it would be a little out of our pricerange. I liked the fact it had free wifi.
The breakfast was amazing and very much worth the price.

The location was really good for us coming from Istabul with the ferry it was very easy to find. It is pretty close to the center by car and there are some restaurants in the area.
We loved our dinner at Koftesi Yusuf just across the street.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marijke1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konya, Turkey
1 review
Reviewed September 11, 2013

Probably the best Hilton in Turkey. I stayed at this hotel several times. Staff is friendly and very respectful, fitness and spa facilities are great. There is a game room with F1 replicas.Highly recommended.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Murat O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MUMBAI, India
1 review
Reviewed September 11, 2013

The ambience of the Hotel is good. The room was spacious and well maintained. Since I was there for 1 month on buisness trip, the hotel provided me with discounts as applicable. The overall all experinece was excellent. In addition the ammenities like Gym, pool was excellent.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janardan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Bursa Convention Center & Spa

Property: Hilton Bursa Convention Center & Spa
Address: Istanbul Caddesi No:347, Bursa 16210, Turkey
Phone Number:
Location: Turkey > Bursa Province > Bursa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 48 Hotels in Bursa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Bursa Convention Center & Spa 5*
Number of rooms: 187
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