A 2nd hotel organised by RSD advertised as 4-5* we stayed at was a long distance away from any village or independent café’s or shops, so only had access to few shops in hotel that were over priced. Internet is freely available to customers in their rooms but even with code there is NO signal available in rooms only in main lobby of hotel. Bedroom was clean on arrival but beds were not re-made or room cleaned properly next day & the hotel left a list of rules in room that stated guests were not allowed to use electrical appliances such as an iron or kettle in room or bring any food or drink not purchased from hotel into room & if found by housekeeping staff would be removed. Bedroom was over heated with no individual room thermostat to reduce heat as a consequence sliding doors to balcony were both completely covered in condensation. There was no plug in bathroom bath or sink so unable to have bath or wash at sink, second night we had to leave door open to reduce heat to enable us to sleep in February. The evening meal food in hotel restaurant was cold, over cooked & tasteless & breakfast was very limited with no hot food or fresh fruit available, only rancid butter, one sort of bread, one cereal, or salads & cold meat offered with undrinkable tea or lukewarm coffee. While groups of surly staff stood around restaurant chatting by tables & ignoring customers. When we went to pay final bill at reception additional charges for overpriced drinks we had not ordered or drank were included in our itemised bill we had to ask a refund for. This Hotel may be classified by RSD or Turkish Government as 4-5* but would not recommend any star rating. As staff were surely and rude, room was overheated & unclean the food was awful & we did not think it appropriate for hotel to issue Guests a list of rules & regulations in bedroom we had paid for to RSD
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