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All reviews aegean sea breakfast and dinner turkey half board ocean view turkish bath beautiful hotel outdoor pool per day large balcony sea front bottled water salad spa tub balconies pamukkale
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Reviewed May 10, 2019

Stayed at Charisma for a night before enroute to Pamukkale. The hotel is huge but mainly catered to groups.

The view is fantastic, you can see the sunset from most of the rooms, lobby, restaurant, swimming pool and sun loungers deck.

The facilities are second to none. One outdoor pool, one indoor pool, salt room, Roma pool, snow grotto, bucket shower, sauna and steam bath, Turkish bath etc. Some of the facilities are chargeable of course.

I feel that the room could be better. My room has a slight side sea view. There are other rooms which command a panoramic sea view/pool view and for those rooms you can view the sunset from the balcony but be prepared to pay a premium.
The rooms are basic, not of any 5 star international standards. The duvet is too small for a queen bed, no body lotion, no tissue paper in the room as well. In my opinion it is not a true 5 star as far as room is concerned.

There are lots of sun loungers in the resort and the water is crystal clear though there is no sandy beach but pebbles. From the sun loungers deck there are steps to go down the Aegean Sea which is kind of nice. However the water is too chill for Asian.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank mav68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharismaDeluxe, Halkla İlişkiler Müdürü at Charisma Deluxe Hotel, responded to this reviewResponded May 14, 2019

Dear mav68,

Thank you for choosing Charisma Deluxe Hotel and giving us your feedback. As a Charisma Deluxe hotel family, we are very happy that you lived very enjoyable holiday. Thank you once again for your valuable feedback as it helps to constantly review our service level and understand our guest’s expectation. Also, the renovation works are continuing quickly for our rooms. We would be pleased to see you again in our hotel.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019 via mobile

We stayed two nights and will not come back again. They cater to large groups. The rooms are in poor condition, and the service is horrible.

They charge for everything, safes in rooms 2 euros to use. Fresh juice at breakfast 20 tl. Water at dinner 5 tl. They do not provide normal hairdryers in the rooms, see picture of what they consider a hairdryer.

Coffee and juice comes out of a machine at breakfast - in which disappointing given Turkey is known for their coffee and fresh juices.

The rooms need repair and have a horrible smell., see pictures. We had two rooms with sea view.

The noise level is high due to the amount of large groups they cater to.

This is NOT a 5 star hotel, it’s a 2 star at best.

Date of stay: May 2019
Trip type: Traveled with family
Thank skiergirl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2019 via mobile

We stayed 1 night and wished we could have stayed longer. Fantastic seafront and awesome front seat view of the sunset. Sterling facilities, except for the fact that they don't provide iron.
We were given a corner room and so there's the seaview on one window and the harbor on the other window. What more can one ask for? The room is spacious, the bed and pillows comfortable, complimentary 2 bottles of drinking water, bath tub has jacuzzi!
The restaurant buffet is impressive with good food and attentive wait staff. Definitely a great choice to stay. 5 star views and facilities.

Date of stay: May 2019
Trip type: Traveled with family
Thank GElleH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharismaDeluxe, Halkla İlişkiler Müdürü at Charisma Deluxe Hotel, responded to this reviewResponded May 9, 2019


Dear Gelleh

We so happy to hear that, you found our staff warm and friendly and our restaurant excellent and indeed is our hotel Charisma Deluxe Hotel. When we receive warm comments such as yours, this makes us proud and determined to continue to exceed our guest expectations. Our hotel unfortunately does not provide Standard Rooms wıth an iron,but whenever a guest needs to iron their clothes, we offer iron servises at our own laundry. We only provide iron in Superior Rooms, Deluxe Rooms and Suites Rooms.

Kind Regards

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Reviewed May 3, 2019 via mobile

Nice hotel catered to tour groups. Room is big and with a balcony. Watching sun setting or sun rising at the poolside is enjoyable. The buffet dinner and breakfast has plenty of selections. The location is excellent facing the Aegean Sea.

Date of stay: April 2019
Trip type: Traveled with friends
Thank lizcyni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharismaDeluxe, Halkla İlişkiler Müdürü at Charisma Deluxe Hotel, responded to this reviewResponded May 5, 2019

Dear Lizcyni

We are thrilled that your time with us at Charisma Deluxe Hotel was so amazing!.We endeavor above and beyond
to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic
experience.


Kind Regards

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Reviewed May 1, 2019 via mobile

This hotel directly to the sea, the outdoor swimming bool is the sea have enjoyable view, rooms is clean and bathrooms is well prepared, staff is friendly and everything just fine, I stayed there a day
I recommend it.

Date of stay: May 2019
Thank AlQatabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharismaDeluxe, Halkla İlişkiler Müdürü at Charisma Deluxe Hotel, responded to this reviewResponded May 5, 2019

Dear AlQatabi

Thanks for sharing your feedback from your stay. We appreciate your kind words about our comfy and modern rooms with stunning views and EPİC's overall ambience and desing here at Charisma Deluxe Hotel. We look forward to hosting you again in future

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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