We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Charisma De Luxe Hotel
Nearby Hotels
DoubleTree by Hilton Hotel Kusadasi(Kusadasi)(Great Value!)
$53
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$83
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
$66
Booking.com
View Deal
  • Free Parking
  • Breakfast included
$92
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Arora Hotel(Kusadasi)(Great Value!)
$54
$46
Hotels.com
View Deal
  • Free Parking
  • Breakfast included
$560
$67
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$55
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$105
Priceline
View Deal
  • Free Parking
  • Breakfast included
$34
$33
Expedia.com
View Deal
  • Free Parking
  • Beachfront
Tuntas Family Suites Kusadasi(Kusadasi)(Great Value!)
$23
$15
Priceline
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (1,062)
Filter reviews
1,062 results
Traveler rating
468
362
134
47
51
Traveler type
Time of year
LanguageAll languages
More languages
468
362
134
47
51
Show reviews that mention
All reviewsaegean seabreakfast and dinnerturkeyinfinity poolhalf boardbuffet stylebeautiful hotellarge hotelview from the balconyturkish bathsea frontper dayturkish foodsaladspaephesusdeluxe
FilterAll languages
Updating list...
376 - 381 of 1,062 reviews
Reviewed September 4, 2013

My review is based on the following:
This hotel claims to be a 5 star hotel. They claim to be one of the top 25 hotels in Turkey. They charge Euro 211.00 for a double room.
Our frustrations:

1. Air Conditioning: The hotel very obviously tries to save money at the expense of their guests comfort. Room air conditioning only works if you are inside the room with the key in a slot at the door. We arrived on a hot summer's day with temperature 37'C outside and 95 % humidity. We checked in, and got to your room hoping for a cooled room to relax in. Then we got the shocker. The room was as sweltering hot as the outside because the aircon was not switched on!!! So we got the aircon working, but guess what: Just open a door or a window for even a second, and the aircon swtched off!. And to get the aircon back on, you first have to switch the unit on and change the default setting from "economy" to "high". So we waited a half hour for the room to become comfortable. We wanted to check the hotel out and go for a swim. We had to leave the room (with our key card), to go for a swim, and returned half hour later. Guess what: The room was warm and muggy again!!!. And the whole process of cooling down the room started again. I am sorry, but I can maybe accept this from a hotel where I pay Euro 70 per night, but not from a claim to be 5 star hotel charging me Euro 211 for a night.

2. WiFi Internet:
Dont come to this hotel if you intend to do any work from your room on the internet. The Wifi connection is extremely slow, poor signal throughout the building and on the patio and unreliable.
I experienced this on my MacBook pro, iPad and iPhone, so the problem was not on my side. Unacceptable for a claim to be "5 star" hotel.

3. Drinking water:
If you want drinking water in the restaurant, be prepared to pay for it!!!. It is not included in this "5 star hotel"!!!
If you want to drink water in your room, or even to brush you teeth in clean water (they clearly state in the room that it is not advised not to drink tap water), be prepared to pay for it. The 2 bottles of water in the room is not for free!.

4. Beverages:
Our dinner buffet was included in our package. Be aware that you have to pay for a cup of coffee in the restaurant though = Not Included!
They do not even provide a kettle , cups and coffee in the room either!

All and all: A disappointing stay. The premises may be nice, with a beautiful pool overlooking the ocean, they have a good tasting buffet dinner and breakfast. But there are the small things I mentioned like air conditioning, internet and drinking water that thaes the enjoyment of this hotel away. Disappointing, and we will not return.


ir Conditioning was frustrating: Outside temperature was 37'C with humidity of 95%. Lobby area was muggy with poor air-conditioning. Our room was super-hot when we arrived. Unacceptable !!! And why was the room so hot? Simply because the air conditioning
Beware: Everything costs extra... even drinking water. Our booking had buffet dinner included. But to get some water at the meal, we had to buy water on the tab...= 5TL. Coffee not included at the dinner... = 5TL. Even in the room, they dont provide a kettle to make yourself some coffee. There is a sign in the bathroom :"Do not drink water from the tap". So you open a bottle of water in the room to brush your teeth and rinse your mouth. But the next morning we had to pay for that water as well = another 5TL.
I dont mind paying for services around the pool, but to be paying for drinking water in the restaurant and the room is ridiculous when you consider that the room rate was Euro 211.00. Surely at such rate they can provide drinking water for free!!!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Johann V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We stayed here 5 nights. The hotel is located right on the Aegean Sea with decks and stairs to swim in the sea and it has a lovely pool on its territory too. The rooms were quite spacious and all seamed to have a balcony facing the water. The staff is very nice and friendly. The hotel buffet for dinner and breakfast was very good in terms of selection and quality. However, it would be much better if drinks (at least tea and water) is included in dinner menu, but not sold separately at unrealistic price.Another disadvantage that is worth mentioning is the rocky beach, which if you cannot swim it is better not to choose this hotel. There are various 'entrances' into to the sea depending on the depth, but the rocky side that looks sandy on the pictures is terrible. Hotel could think of removing and cleaning that small side of the beach so that it is accessible for everyone.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lala_abbasova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

No tea and coffee making facilities,no iron available, very small bathroom with poor hair dryer, and no room for toiletries, very small balcony, no beach: sea right up to the hotel, great food! I would not return even for the great view of the ocean.

Stayed: September 2013, traveled with friends
1  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This hotel was a true haven from the extremely busy tourist attractions that surrounds Kusadasi.
It has an absolutely breathtaking location and excellent amenities.
Wooden decks built into the sea, with sun loungers and umbrellas enables you to soak up the sun and literally dip into the magnificent Adriatic from the deck and a fantastic bar with cocktails too!

Room Tip: The higher the room, the better the awesome view!
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hannekestrauss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

We stayed here as part of our tour of Turkey. The hotel is located right on the Aegean Sea with decks and stairs to swim in the sea as well as a lovely pool. The rooms were quite spacious and all seamed to have a balcony facing the water. We ate the hotel buffet for dinner and breakfast and the selection and quality was very good. If you want to eat out there are a number of restaurant choices opposite and next to the hotel. There is a nice bar next to the pool and the staff there were very nice and friendly. We only had 1 small issue as we weren't given pool towel cards at check in and there was some confusion about how/where we got them from. Although this is a 5 star hotel it does not provide complimentary room safes - you have to pay extra which I have not found in this quality of hotel for a long time. I think management need to rethink this. Overall a nice and clean place to stay.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GKD60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews