Where to begin... we flew into bodrum airport and had a two hour transfer from the airport arriving at the hotel at 5am. We were shown to our room by a porter who was miserable, he put cases in the lift and we walked down the stairs which were dirty and corridors unlit, we arrived at our rooms 207 and 208. 207, had no cooking equipment not even a kettle or a fridge, we had one dirty cup and one stain glassed glass and sink that didn t look like it had not seen a cleaner in years, the living area had a broken table stained chair and rocky table no tv and a plug socket that was hanging out of the wall, the bedroom had dirty sheets stained carpet, tape over the light switches to keep them in the walls and the balcony over looked the hotel dumping ground. 208 was much the same but had no bed for our children to sleep in, neither room had clearly been cleaned. with two children we found this not to be acceptable so went to reception and was told we could upgrade at a price which we were not prepared to do ( had looked at other rooms and were in the same state.) We were told that it would all be sorted in our first day so waited around the hotel for this to happen and thought we could take children to games room that we had seen in the photos well these are tables covered in dirt and dust and in a room that is unuseable.
After waiting for so long to get this sorted which never happened we dicided to leave the hotel, when we request our money back for the rooms to book somewhere else was told by a horrible man that we were never going to get our money back all hotels were like this. We moved to hotel ponz and paid again which was the same price as this hotel as im sure one of use would have caught something by staying in that hotel. Avoid at all costs as photos on website are not what the hotel is like. We stayed at ponz in the end fanstatic staff and hotel highly recommended to anyone staying in turkey
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- Also Known As:
- Pamay Hotel Kusadasi