We booked the trip as a five star inclusive and were hoping that it would live up to those high expectations. It's not five star but it is a decent hotel. If you got a good deal then you should be happy. As we travelled in August the holiday wasn't the cheapest though a lot of that expense was the flight. The hotel is clean and our room was nice and big. It's a big resort so there is a bit of walking but that's not really a problem. The beach is great and as a couple we tended to go there and to the silent pool rather than the main pool which had a touch of the butlins about it. This is definitely a family focused resort, the entertainment reflected this and we had to go out of the resort to see any decent entertainment. Having said that we felt that the a la carte restaurant was really good. Fabulous location, decent service and nice food. We went twice and had no problem booking. But this leads to another slight moan. We had to pay 3 euros each for the a la carte. Not a lot of money but seemed a bit weird considering it is supposed to be an all inclusive resort. Other things that were charged we're orange juice at breakfast and the safe in the room. On our last night they had a guitarist playing by the beach but they were charging 5 euros each to watch! They need to sort this policy of randomly charging for things as it is just a bit irritating.
I get the moans about some of the staff. A lot of them are good, the animation team are friendly and we found some of the bar staff and restaurant staff to be good fun. Others i feel just didn't have a great grasp of English and clearly hadn't been told to smile, say hello etc. The language thing isn't so surprising as there were more Belgians, french, Dutch and turkish than English but the inconsistent service of the staff is one of the main things that moves this hotel down from five star. The food in the restaurant was pretty good on the whole. Not enough variety on the grill, a lot of turkey, which maybe isn't surprising! We ate a lot from the salad bar and had no problems and sitting outside with a view of the sunset was lovely. The restaurant was ok but not spectacular.
So overall we had a good time. wouldn't go back as this was our first all inclusive holiday and think we prefer getting out of the resort a bit more. If you're looking for a cheap week in the sun to relax and this is in your budget then I'd recommend it but it is not a five star resort.
- Official Description (provided by the hotel):
- Kustur Club Holiday Village is an unique holiday club spread over a 170 acres of land where the turquoise blue of Aegean sea blends into a huge forest of pine trees with beautiful spring flowers that is proud of serving five-star accommodation and catering services since 1966. Club Kuştur is only 4 km away from Kuşadasi town center and distance to Izmir's Adnan Menderes Airport is only 70 km. ... more less
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- Also Known As:
- Kustur Club Holiday Village Hotel Kusadasi
- Kustur Hotel Holiday Village
- Kustur Hotel Kusadasi