The price/quality index is way too below avarage when compared to its rivalries all around Izmir. It was over-expensive and the service quality was not quite what we expected. My girlfriend and I were not leaving the hotel with happy faces. The king size beds were quite comfortable, however some cleaning conditions were extremely undesirable. The breakfast was OK, however the varieties of the breakfast is not too broad. Eventhough we liked the chees variety, it was not quite what we expected. There was a queue for valet services and we had to wait in front of the reception for the valet to take our luggages and get our car. Unfortunately, I had to carry some of my luggages. There were no arrangements or plans made for organizing the expected outcalls on Sunday morning. It was for sure that the hotel will be working with higher capacity in the weekend of 14th of February. I am not going to mention what we found in our room. Moreover our room did not include slippers. When we asked in the reception desk, the response was “You should demand it sir”, but noone asked during our incall. The perception of Hilton image is above the standards of other hotels, unfortunately the service provided to us was not.
- Official Description (provided by the hotel):
- Enjoy a warm welcome at the DoubleTree by Hilton Hotel Kusadasi. Ideally situated in the city center of Kusadasi, directly across from the marina, our Kusadasi hotel is just 50 minutes from Izmir Adnan Menderes Airport and close to many historic sites and shops. ... more less
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