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“nice hotel, shame about the staff”

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Golden Moon Apart Hotel
Ranked #43 of 154 Hotels in Kusadasi
shrewsbury, england
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“nice hotel, shame about the staff”
Reviewed October 15, 2013

we stayed here in june 2013 and again the first week of october, i cant fault the cleanliness or the rooms or the pool area, but........as it was quite near the end of season and there were very few guests me and my sister felt as though the staff were waiting for us to leave!!! the area was practically stripped down around us, we were only given a very limited menu, andd on our last day there could not get a drink or anything to eat as we were told the kitchen and pool bar were closed. Unfortunatley the only waiter left in october was Tiger who was very lecherous and was constantly begging for kisses and whenever we were around the pool he was watching our every move, i believe he is the head waiter at this hotel and this is one of the reasons why we will not be returning there. We knew from previous stays at the golden moon that there was a charge of 1lira for a bed for the sun loungers but when we didnt pay it one day we were reminded quite sternly by the boss the next day that the 2 lira we owed would be on our bill. I also think the prices at the golden moon are quit a lot more than elsewhere and the quality of food is not great compared to other hotels and restaurants. like i say the cleanliness is outstanding and the rooms excellent but will not be staying again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fagashlillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    74
    51
    29
    7
    14
See reviews for
45
49
13
2
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 6, 2013

Nice room, friendly, helpful staff. Hotel and pool area spotlessly clean. 20 minutes walk to the to town centre (or 2 Euros/4 Lira 50 on the taxi bus (Dolmus)). Situated in a pleasant Turkish residential area. Market outside the hotel one day. Enjoyed the walk down into the town. Lots of little businesses, from tailors to coffee shops to laundries.
We'd go again and stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 3, 2013

We stayed here from the 7th of September for 18 nights in room 706. what can I say, the hotel is really good and all the staff even the sniffer dog manager at reception were brilliant. Sea Bass behind the pool bar was such a nice guy and so friendly as was Tiger! We had such a good time we are going back next year. People calling this "The Bronx" are not right because it is in a quiet residential area and yes there is a hill to go into town but it is a nice walk and you just get a taxi or bus back so don't know what the problem is with some people. We are looking forward to going back there and we would want the same room 706 please because of the sunsets and we did see a golden moon one night!.
See you next year, Andrew and Malcolm.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, United Kingdom
1 review
Reviewed September 30, 2013

The Hotel Golden Moon is fabulous the staff are superb, helpful and considerate. The bar staff could not be more pleasant ( my biggest bug bear in turkey being loud pool music was not an issue).The manager who never seems to leave reception is a lovely guy as are the Owner and his wife who is the most friendly lady with her very quaint little shop. Our cleaner was superb, such bliss to walk in after a days sunbathing and find the room spotless. Rooms are huge clean towels and sheets far more often than twice a week. I managed to cook a reasonable meal, good fridge. Shops and markets very close. Near to town and the beach I love the walk up and down the hill and have the leg muscles of a shot putter after 14 nights of that walk. Bus every 10 mins if you cant manage it. I have stayed at the Golden Moon twice a year for the past 8 years or so and would recommend it to anyone. I was very impressed by the way in which two customers with disabilities were supported and catered for by the staff. It is a quirky place and I can assure you that it is no way in an area like the Bronx . Quiet residential area the only noise comes from the traffic and the occasional inebriated hotel resident coming home from bar street and forgetting to turn their volume down.

Room Tip: The rooms that do not overlook the pool are quieter and the higher up you are the quieter
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2013

high low floor pool sunbeds shop good location value for money local bus near place to go from reception excellent manager good staff very clean daily towels changed often bedrooms very clean large pool hotel restaurant very good nothing to much trouble helpful and polite and would rate this hotel as a main contender very enjoyable hoiladay didn't want to go home

Room Tip: a great family hotel kitchen for self catering and high or low floors lovely clean pool well maintai...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angeline a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, United Kingdom
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 26, 2013

after reading some of the reviews I was a little apprehensive after id booked. but I was extremely happy. we were 3 adults 1 child aged 8, using 2 rooms .we were on different floors but moved to the same floors straight away with no questions asked. my friend had the most amazing view of the marina and the cruise ships that came and went, we had a view of the local streets but still had a sea view. the rooms were spacious and clean with separate bathroom and bedroom, and adequate kitchenette. the staff were friendly and the pool was very clean. we ate a couple of times at the hotel and the food was excellent and amazing value for money. the walk to town is all down hill and worth it just to have a pleasant evening stroll, if ur not up to the up hill return you can get the local buses cheaply, also worth using to get around. I would honestly find it hard to find something complain about here ad have even made enquiries about returning next year :)

Room Tip: marina views are beautiful
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neisha Noo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2013

just got back from the golden moon and to be honest was nt expecting much because the prices where so cheap but the rooms where huge clean and we had a pool view the staff where so helpful especially the man on reception it was between ladies beach and the centre there was hills but then again there s hills all over kusadasi will be staying there again thanks for a great holiday from room 503

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Moon Apart Hotel

Property: Golden Moon Apart Hotel
Address: Sabri Mumcu Bulvari, Kusadasi 09400, Turkey
Location: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#13 Best Value Hotel in Kusadasi
#28 Romantic Hotel in Kusadasi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Moon Apart Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Golden Moon Apart Kusadasi

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