I'm amazed at the amazing ratings given to this hotel. Ours was the most painful experience at Tuntas. Coming from India, we don't have very high standards of hospitality expectations, however these people managed to define a whole new bottom.
We booked the hotel via booking.com with credit card details asked as a safety measure. However, Tuntas people went ahead and charged the whole amount even before we got there.
When we arrived there late at night from Izmir, they informed us the Tuntas was full. However, with money already pocketed, they forced us to stay at their "sister" apart hotel - Sadirvan. This hotel's room had AC in the living room, pretty ineffective in the bedroom. Further, mosquitoes were given a free invite via some broken windows. Torn sofa, torn sheets on bed - a fairly horrid place making sure we wanted to checkout the next morning itself (we had booked for, and been made to pay for, three nights).
The sister hotel was 100m upslope, After trekking back, we were informed that the manager would be back only after 10:00am, so loiter around for this time. We used the time to find another place to stay, and once back had to create a scene to get our money back. Needless to say, the staff didn't help in carrying back our luggage down the slope (we were with a two year old kid).
So my warnings are not just for the actual hotel, but also for making a booking via booking.com. Thoroughly unprofessional hotel, stay at your risk.
- Official Description (provided by the hotel):
- The Tuntas Apartments Kusadasi is a modern hotel in an elevated position on a hill surrounded by trees with magnificent view of Ladies Beach and Samos Island. This hotel is an ideal base for families and couples in a relaxing and quite environment. The facilities and activities: Good standards and welcoming homely feel makes this hotel an ideal choice. Location : 250m from Ladies Beach; 2,5km to the south of the resort centre; 100m to dolmus stop and 150m to Ladies Beach centre. Features : Large swimming pool; sun terrace with free sun loungers and parasols; pool bar serves snacks; restaurant serves breakfast and meals; lobby bar; satellite TV; on site mini-market. Activities : Water sports at Ladies Beach in high season, Pool Table, Horse riding, soft animation,Table tennis, Dart, Computer games, Free internet at Lobby. 1 bedroom apartments (2-4 persons) have separate twin bedroom, lounge with double sofa bed, telephone, kitchenette with fridge, kettle, full bathroom and large balcony. Air conditioning , safe box and satellite TV are available for hire. 70 Apartments. ... more less
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- Also Known As:
- Tuntas Apart Kusadasi