I stayed at the Sea View Suites for a week in June after reading the great reviews about it on this site.
The room we were allocated was absolutely enormous with three different beds and a sofa bed to choose from, plus our own balcony, which was available in all rooms. We had a fridge in our room but don't be fooled by the "suite" into thinking it's self-catering as it's not. This was not a problem for us, but other guests were complaining so I thought I'd incorporate it into our review.
The pool, as other reviews state, is very deep, and one depth across the whole pool. But this was lovely! The temperature was a little cold on one of the days so I don't think it was heated, but was fine on the other days. There were a couple of lilos lying around for use too, and plenty of sunloungers to go around. Drinks and food could also be had by the pool by ordering from the bar. It would be nice to see some shower facilities around the pool, just for rinsing off afterwards.
Breakfast was unfortunately poor and not worth getting up for, not a great selection and very limited. The breakfast area itself though was lovely and you could also eat outside.
Lunch/dinner could be ordered from the bar - although the selection was great for these times, service was poor. We ordered 2 pizzas just before a night out, which took about an hour to arrive...even though we were the only people there and there were about 3-4 waiters standing around!
The room cleaners were very annoying and came at very innapropriate times. There was no "Do not disturb" signage to use on the door - on the first day they turned up at 8.30 and tried to come straight in, and were very quick to try and say they'd come back "tomorrow". The rest of the days, they came after 5pm - one day, they came about 7pm which was highly inconvenient as we were getting ready for dinner and had assumed that they weren't coming. Again, they were very quick to try and get out of servicing our room. They also didn't speak much English and tried talking to us in Turkish a lot of the time. I would not have expected fluency, but a little "Hello" would have been nice.
The hotel has a strict "No food/drink to come into the hotel from the outside" policy (but actually, their shop water is fairly reasonably priced). The hotel is on a very steep hill from the city centre, so it's best to taxi or Dolmus it. If you walk it takes about 20 mins down and half an hour uphill back. Carrying water for the saving of 1 lira compared to the hotel price isn't worth it!
The reception is interesting... They are all fairly friendly. We left our bags there on the last day, and they wanted us to leave them in the waiting area where anyone could get them - so we asked to put them into their back room. When we collected them, I walked into a smokey office - they were all smoking away, and it absolutely stank,. It would have been nice for the reception area to be non smoking. We saw them smoking quite a few times.
The reception area needs to be more friendly - there was a TV but it wasn't a very inviting place to sit. The decor around the hotel is very 80s (neon red sign lit up at night) and could probably do with an update throughout, so it would be nice to see this done too. The lifts also need replacing - they are very old and tiny - you can barely get a bag in! There is only one air con unit in each room, and to be honest, two in each room or a dual-way one would work better - our bedroom was nice and cold, but the lounge (absent of air con) was boiling.
The bar staff were very friendly, if a little annoying at times. One is very friendly but persistently comes over and chats randomly to you and making little comments when you just want to be left alone in peace.
So overall, a little disappointed from reviews I had read from the previous year - not as good as I'd hoped. But definitely not a bad hotel by any means, and if you don't want to stay in central Kusadasi, I'd recommend. It's fairly reasonably priced (I picked it also because it was the cheapest hotel with the highest Tripadvisor review) and the rooms are good value, and the pool great. But the whole place needs a big update before it becomes fantastic.
I'd probably try one of the resorts (e.g. Pine Bay, which looked great) myself next time.
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- Also Known As:
- Seaview Hotel Kusadasi