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“Hotel Rixos , Tekirova Turkey”

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Rixos Premium Tekirova
Ranked #2 of 21 Hotels in Tekirova
Certificate of Excellence
Reviewed September 3, 2013

Superb setting , isolated but within 30 mins walk of Tekirova , 5 mins bus . All facitlities on site . service and food excellent. Ambience a true 5 star rating comparable anything in Dubai or other high rate destinations. Staff particularly attentive and very well trained . caters for both families and others very well, integration good . Entertainment team a little too obvious and possibly intrusive , needs control. Otherwise entertainment varied and good. Relaxation was a must for ourselves and was easily and well attained , we spent 12 days their and could have spent a month .

Room Tip: You get what you pay for , but even the cheapest room is good value and 5 star rating.
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  • Stayed: May 2013, traveled as a couple
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7  Thank bexbissell8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear bexbissell


We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.


Rixos Premium Tekirova Management

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317 - 323 of 1,985 reviews

Reviewed September 2, 2013

We stayed 5 nights in this hotel for holiday. The hotel is perfect food, beverages,rooms and entertainment are awesome. But if you are young couple or single guy, you may boring because of most of visitors are with children. This hotel mostly suitable for families.

  • Stayed: August 2013, traveled as a couple
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6  Thank Nonm2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear Nonm


We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.


Rixos Premium Tekirova Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

A heavenly nature, amazing sea , and usually high prices. These are common characteristics of almost all hotels at Tekirova. So, why you should choose Rixos Tekirova? Amazing service? Amazing hospitality? Amazing room facilities? High food quality? If you expect one of these I do not suggest any body. They should go to one of those hotels located at Tekirova riviera. I stayed at this hotel 14-19.7.2013. And never plan to go there. Paying that much should worth something. There must be at least one distinctive issue that separates this hotel from the others.... The first night we realized this fact but it was late. The main restaurant was so smelly and noisy. So decided to sit outside. Then we had to choose massively produced low quality food. Chicken nuggets, and ready made chicken products.... And then we asked from the waiter "RAKI". He brought something. We tasted and asked what is this? He said this is "YEDİ RAKI". All Turks know, you can not find this product at the market, this no name "thing" is a special production-low quality and therefore low price" for the hotel. We did not ask specially produced single malt whiskey, we only asked normal rakı. So you can imagine the quality of other alcoholic beverages.Ventilation of the main restaurant is very poor. Even during breakfast you smell like a cook who makes frying. If you want to reserve a table for the other restaurants you have to stand in a line at a place with no air conditioning. July, Antalya it was a torture.
These are the typical examples of this hotel management of how they treat customers- seeking profit...
I do not recommend this hotel to anybody.

Room Tip: Does not matter, I do not recommend this hotel.
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  • Stayed: July 2013, traveled with family
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6  Thank Nesrin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this reviewResponded December 18, 2014

Dear Nesrin C,

Thank you for sharing your opinion with us. We are very sad to read, that you did not enjoy your holiday. However we are always thankful for constructive feedback in a quest to become better. We would like to apologize for any inconvenience. And also we would like to kindly inform you that this year our hotel has been full renovated. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, reception, SPA, kids club have been updated. We have provide a special services on the beach. New villas ares, big aquapark and adventure park were constructed. We hope you will give us a chance to change your impression. İt would be a big pleasure to see you again.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova

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Reviewed July 30, 2013

Rixos tekirova stars 5/5
Beach: sand and pebble. A COVE for the hotel. Visibility 8-10 meters. Cleanliness 4/5 (actually 5 but some freakin tourist animal boats dump their toilet rubbish in the afternoon and the stuff comes to the beach once a day pm) BUT Rixos knows and they will deal with it (IT IS NOT A PROBLEM)...The water is awesome and very clean!
Family or singles? Mostly families. But youll meet the singles at Arena open dance floor at night ;-)
Night life and Animation : 4/5 (outdoor Disco ends at 12 but the atmosphere is Awesome more than I explain. DJ awesome music)
Nationalities: Mostly Russians and some local tourists. Some hairy animals spit on the platform but thats what animals do.
Platforms ? 2 platforms. Nice
Pool: No comment cause I havent used it. But looks nice.
Food: 4/5 The food is very good! when you cook for 1600 people everyday and still get it right thats admirable. Well done. Wide variety. And many restaurants. I loved the Rixos dream drink ;-).
Staff friendliness: 4/5 Quite nice. The best I have seen.
Room Service ( hard working but have trouble meeting the 2 pm new guest entry time but I would imagine thats because some people leave a little late. I dont know)
SPA : FRONT DESK Arrogant staff!!!!!!!!!! 2/5 They need to learn smiling and treating people better!!!!!
Overall 5/5 Awesome hotel and has a cove of its own!!! You will be sad when you leave! Thats what a real holiday is! The best money I spent on a holiday.
Price: well its a 5 star. As usual book early through an agency and you will get it cheaper.
HAVE FUN! Dont waste your time searching for the perfect holiday place cause THIS IS IT!
http://www.youtube.com/watch?v=-DnqI0epE6c&feature=em-upload_owner

Room Tip: choose top floors for better view. B block cheaper than A block and closer to beach ;-)
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  • Stayed: July 2013, traveled with family
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7  Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear James D


We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.

Rixos Premium Tekirova Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

Great hotel, I stayed at hotel during 20-27.07.2013. The weather was great, too hot that is cool for good tanning :) Entertaiment team was great, every show was really interesting and day was full of entertaiment. The most intersting of them was Emrah, he danced very good and he is very harismatic. All people in the hotel were very friendly and everything was great, I will be come back next year certainly. Your next destination is Rixos Tekirova, believe me :)

  • Stayed: July 2013, traveled with friends
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Thank SaraMilovanovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear Sara


We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.

Rixos Premium Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

What a fab week -my husband and I stayed at the Rixos Tekirova from 2-9th July and and had a wonderful holiday.

The hotel complex is pretty big - a little daunting a first but its is well laid out and all the facilities are easy to find. Our room was in the main part of the hotel and as asked for, our room was on a high floor and in a quiet spot. If Im being super critical our room was a tiny bit dated but it was very comfortable, had all the facilities you could ask for and was clean.

The pool was huge - ample sun loungers, beach towels were available every day. The beach was within 150 yards-ish from the pool an again loads of shades and loungers. there was a water slide bit for kids and the day/evening entertainment was really really good.

The food was brilliant - a huge choice and we managed to sample all the al la cartes - Italian (yum), fish (very yum), BBQ (yum) and the French themed one was chargeable = but it overlooked the pool and beach - the food and service were fantastic. The main restaurant was hectic at 7pm but there was always room and tins of food.

On the service note - I had read the reviews which seemed to suggest the service at this hotel wasn't great. I strongly disagree - as we had no issues - the staff were really friendly and couldn't do enough for us - they like speaking english and we were happy to oblige.

It didn't bother us but there were loads of russians & turkish people at the hotel - we only met one family from ireland (who were lovely).

Basically we had such a nice week - exactly what we hoped for - staying in the hotel, lazing on the beach - eating loads of food, plenty of drinks and of course sunshine. i wouldn't hesitate to recommend this place to anyone it was great!

  • Stayed: July 2013, traveled as a couple
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4  Thank JackieCheg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear Jackie


We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.


Rixos Premium Tekirova Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2013

We stayed at this hotel during June 15-25, 2013, for the second time. Our first visit to Rixos Tekirova was in June 2011 and we loved it at that time.

The territory, infrastructure, animation, quality of food and drinks still remain of excellent standard as we expected.

There were 3 A-la Carte Restaurants free of charge this year. We visited all of them and remained very pleased. Especially we enjoyed Fish Restaurant with its interesting menu.

But, this time we felt ourselves in a "different" hotel due to a considerable worsening in cleanness. At the main restaurant, the flatware was permanently dirty. The waiters were friendly but not trained for their job. It was something usual that they overfill the glasses with water, juice or beer and the drops were falling on our clothes.

A special negative mention of room cleaning service. During our 10 nights stay, our room has not been cleaned for 2 days consecutively!!! Maybe the personnel was looking for tips in order to do his job. But our approach is to thank with tips for a good done job and not to pay for cleaning the room in a 5* hotel. Room service is below any standards.

I would agree with another contributor who named its review :"5* hotel, 1* service"

Room Tip: Rooms in Block A a considered better.
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  • Stayed: June 2013, traveled with family
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2  Thank yas4ik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this reviewResponded December 17, 2014

Dear Yas4ik


Thank you for taking the time to review our property. We truly value the opinions of our guests and we apologize that we did not meet your expectations.
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue, and spoken with the employee in question. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.


Rixos Premium Tekirova Management


Rixos Prenium Tekirova Management

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Additional Information about Rixos Premium Tekirova

Address: Tekirova Mah. Sehit Er Hasan Yilmaz Cad. No: 20, Tekirova, Kemer 07995, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Tekirova
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Tekirova
#2 Romantic Hotel in Tekirova
#2 Spa Hotel in Tekirova
#2 Business Hotel in Tekirova
#2 On the Beach Hotel in Tekirova
#4 Family Hotel in Tekirova
Price Range: $141 - $3,027 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Premium Tekirova 5*
Number of rooms: 770
Official Description (provided by the hotel):
RIXOS PREMIUM TEKIROVA which is located in a bay with turquoise blue of the Mediterranean Sea surrounded by the mythical slopes of the mountains covered with pine trees was established on an area of 1​​83.000 M² in total, offers you the blessings of all the visual nature. Our hotel is in a walking distance from shopping and entertainment centers of Tekirova Town, which is the region's one of the most important tourist destinations. The ancient city of Phaselis is 7 km, Olympos are 20 Km, Church Of St.Nicholas In Demre is 96 Km away. The Tahtali Mount of 2365 m.Height with a possiblity of tele lift transport system is only 7 km away. Three Islands diving center, one of the world most famous diving area is located just a few miles away from our beach. ... more   less 
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Also Known As:
Rixos Tekirova
Tekirova Rixos Hotel

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