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“Holiday 26th September 2011”

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Rixos Premium Tekirova
Ranked #2 of 21 Hotels in Tekirova
Certificate of Excellence
Gateshead, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Holiday 26th September 2011”
Reviewed October 17, 2011

I would recommend this hotel highly. I could not fault anything. There was a mix of age ranges and nationalities. The hotel facilities, rooms, restaurants and entertainment were excellent. Staff were friendly and helpful. The pool areas, beach and gardens were well maintained. All in all a thoroughly fabulous place to spend a fortnight relaxing.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank miriammagpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear miriammagpie,

Thank you for sharing this kind review that inspires us more to provide an excellent service to make our guests feel comfortable and welcome. We are happy that you were fully satisfied with the hotel and had a great holiday here. We would like to kindly inform you that our hotel has been full renovated this year. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, SPA, kids club Rixy have been updated. We have provide a special services on the beach. New big aquapark and adventure park were constructed. Also we changed our consept It would be a pleasure to see and serve you again at Rixos Premium Tekirova.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,547 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 24, 2011

The nature&the sea is perfect. You feel 100 percent of the nature. There are many kinds of fruit trees, flowers which you breath the pure parfume. The sea is stony which makes it's deep to be seen as a pool. So pure. There are ducks, cocks in the green side of the hotel, there is a river where fishes, turtles swim. You feed them:-) The atmosphere is so warm.
The service is good, staff is so friendly.But maybe due to high demand of period the number of the staff can be increased so that the speed of the service level can be better. Meals are so delicious, approximately with 100 kinds!! Animation is good, shows are high quality. World wide groups are performing.
As a summery:
For sure I will be back.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pearlearings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Konuk İlişkileri Müdürü at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear esteemed guest

We would like to thank you for your review. All reviews about our hotel are very important for us and help us improve our service. We would like to inform you that all comments are recorded and processed in cooperation with all departments of the hotel, as well as top managers. We hope to see you guest of Rixos Premium Tekirova again.

Kind regards,

Rixos Premium Tekirova Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2011

The hotel might be ok by the territory rooms and other, but not food and service!
I am currently here with my dad on holidays, on the day 10 felt disiness and nausea, was taken to a hospital and was given a drop counter!!!! then prescribed antibiotics because the doctor said the it was a food poisoning and estimated that there is an infection in the food!!!!!!!! we didn't eat or drink anywhere but in the hotel!!!!! but it wasn't the whole unbelievable disappointment...when i tried to talk to a manager about it so they can check or whatever to do to prevent other people of getting diseased, they refused to call a manager!!!!!!!!! it is a day 3 now while i am trying to get to talk to the manager of the hotel and they don't let me do it!!!! it is ridiculous and irresponsible from the hotel stuff!!! I was shocked from THAT kind of service! Natalie from guest relations of the hotel doesn't let me see the manager! I am eating only rice and antibiotics for 3 days now! have the papers from the doctor and they don't want to hear about it, not talking about them dealing with it..apparently they don't give sh about their guests at all, so will not get back there ever again! and never advise anyone to holiday there! if it happened ones it will happen again! the true life fact!!!!

Room Tip: a lot of other hotels for the same price and quality but much more safer for the stomach
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Olga B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear Olga B,

Thank you for sharing your opinion with us. We are very sad to read, that you did not enjoy your holiday. . We would like to apologize for any inconvenience. We think that it wasnt infection, most likely it was induvidual reaction to some kinds of food. İn case if problem was in the food a lot of guests would suffer. However we are really sorry that that your holiday was
overshadowed by disease. We would like to kindly inform you that this year our hotel has been full renovated. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, reception, SPA, kids club have been updated. We have provide a special services on the beach. New villas ares, big aquapark and adventure park were constructed. We hope you will give us a chance to change your impression. İt would be a big pleasure to see you again.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, RF
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed August 24, 2011

The hotel is excellent! Big territory, rich food, all inclusive regime is really ALL inclusive. Fruit, desserts, meat, fish, national cuisine of different countries also presented. The fridge is fulfilled every day. Super for holidays with children: kid`s animators, mini-discos, pools, cinema, sports area, etc. Calm, clean, big, diverse. Proposes discount prices in winter. Disadvantages: rather far from city center, you`ll have to take taxi or bus (about 30 min).

  • Stayed February 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
9 Thank Oly_MM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear Oly_MM,

Thank you for sharing this kind review that inspires us more to provide an excellent service to make our guests feel comfortable and welcome. We are happy that you were fully satisfied with the hotel and had a great holiday here. We would like to kindly inform you that our hotel has been full renovated this year. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, SPA, kids club Rixy have been updated. We have provide a special services on the beach. New big aquapark and adventure park were constructed. Also we changed our consept It would be a pleasure to see and serve you again at Rixos Premium Tekirova.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1,029 helpful votes
Reviewed August 24, 2011

I stayed in Rixos-Tekirova btw 6-21 August 2011 and this was my third consecutive summer season in which I enjoyed my vacation in Rixos-Tekirova Hotel.
From the check-in to the check-out, it was a flawless stay thanks to the truly-friendly staff and well-maintained surroundings.
Although it was my third vacation in the last three years in Rixos-Tekirova, I observed that the overall quality of the hotel had been augmented to a HIGHER level than that of last year, an issue which could not be experienced in many other 5-star hotels located in Turkish Aegan and Mediterranean seaside.
The cleanliness of the swimming pool as well as the beach and the sea easily deserves special mention and it should also be pointed that the beach is really a private beach reserved only for the guests of the hotel. The privacy that the hotel provides for its guests has a top-notch quality.

The animation team does also perform its job flawlessly without being boring. They provide some variety to the daily programme but especially their level of interaction with the quests is just at a level what could be deemed appropriate or what the doctor ordered, if I may say.

AND THE FOOD ! If you want to put some extra pounds on your body with top-of-the-line quality food during your vacation, I think Rixos-Tekirova is and will be the place to be every summer. Service at the a-la-carte restaurants can, without a doubt, be stated as excellent.

All in all, I had an excellent fun vacation with my friends in August 2011 and I have absolutely no doubt that I will experience the same in the summer of 2012.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
31 Thank AladdinsGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear AladdinsGenie,

Thank you for sharing this kind feedback. We are happy that you were fully satisfied with the hotel and spent a wonderful holiday here. We would like to kindly inform you that our hotel has been full renovated this year. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, SPA, kids club Rixy have been updated. We have provide a special services on the beach. New villas ares, big aquapark and adventure park were constructed. Also we changed our consept It would be a pleasure to see and serve you again at Rixos Premium Tekirova.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 21, 2011

We have just returned after a two week holiday at the Rixos Tekirova. We were initially alittle apprehensive due to some previous trip advisor feedback but we now know to take these reviews with a pinch of salt. The hotel is best we have ever sta yed in and is immaculate. Nothing is to much trouble for the staff or the animation team. A particular mention to Kemer who was an absolute star. We had one of the Bungalows that were behind the hotel, amazing room with great views of the Creek, would recommend one of these rooms if travelling with children. The entertainment provided by the hotel was A1 standard, food was outstanding with so much choice there was no need to visit the A la carte restaurants. plenty of shade al around the hotel which was a must as it was so hot!!! Never short of sun loungers around the pool.
The hotel has many Russian guests and the Brits are in the minority, this didn't worry use but it did bother some other british guests. I would absolutely recommend this hotel to anyone, loads to do for children.
The only downside is that it was a 1hr 40min transfer from the airport. We wre told by the rep that if you had an early morning flight you had the option to keep on your room for an extra cost of between £70 - 90. this was not an option though as the hotel was full. We did use the spa facilities to shower in before we returned home, this facility was well stocked, clean, had hair dryer etc. the only downside is that the changing room had no air conditioning which mad getting changed extremely hot!!!
Whoever is travelling to this is in for a excellent holiday and please dont worry about previous reviews like we did, If we were ever going to return to Turkey we would almost definately return to the Rixos.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
11 Thank Hannahlou2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear Hannahlou2009,

Thank you for sharing this kind feedback. We are happy that you were fully satisfied with the hotel and spent a wonderful holiday here. We would like to kindly inform you that our hotel has been full renovated this year. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, SPA, kids club Rixy have been updated. We have provide a special services on the beach. New villas ares, big aquapark and adventure park were constructed. Also we changed our consept It would be a pleasure to see and serve you again at Rixos Premium Tekirova.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 26, 2011

have just come back from this fab hotel! ... have stayed in many top hotels, the carribean etc.. stayed just next door to this hotel last year (marti myra) there is no comparison, everything here was A1 .. would definately go back!
the place was nearly all russian ..it didnt bother me,in fact it was a welcome change from the whinging brits moaning to the next couple about how much they paid for the holiday! .. the animation team was excellent (they must drink lots of red bull ) thats all i can say.. a special mention goes to Gelil from animation ,dont know where he gets his energy. the whole team including Alper made sure everyone had a good time! ..
although nearly all russian,the excellent staff had no problem understanding english.. the food in the main restaurant was fabulous, as good as anywhere i have been( including rcl cruises).
there are 4 special restaurants, where this a small additional charge, well worth the extra,not sure how much,it may have been 6 euros!
went to 2 of them ..excellent!
will definately be going back to this hotel next year!
the reception staff were excellent to,nothing seemed like too much trouble for them,unusual for turkey!
the entertainment was multi national ,wether it was a band or the fab outdoor disco,all was good ..just go with an open mind and enjoy ..cant wait to go back....

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
11 Thank larnick25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuba K, Guest Relations Manager at Rixos Premium Tekirova, responded to this review, December 18, 2014
Dear larnick25,

Thank you for sharing this kind review that inspires us more to provide an excellent service to make our guests feel comfortable and welcome. We are happy that you were fully satisfied with the hotel and had a great holiday here. We would like to kindly inform you that our hotel has been full renovated this year. Our rooms in A blok, Family Garden Suite, all main area, restaurants, bars, lobby, SPA, kids club Rixy have been updated. We have provide a special services on the beach. New villas area, big aquapark and adventure park were constructed. Also we changed our consept It would be a pleasure to see and serve you again at Rixos Premium Tekirova.

Kind regards,
Veronika Kachenyuk
Social Media Specialist
Rixos Premium Tekirova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos Premium Tekirova

Property: Rixos Premium Tekirova
Address: Tekirova Mah. Sehit Er Hasan Yilmaz Cad. No: 20, Tekirova, Kemer 07995, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Tekirova
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Tekirova
#2 Business Hotel in Tekirova
#2 Spa Hotel in Tekirova
#2 Romantic Hotel in Tekirova
#2 On the Beach Hotel in Tekirova
#4 Family Hotel in Tekirova
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rixos Premium Tekirova 5*
Number of rooms: 770
Official Description (provided by the hotel):
RIXOS PREMIUM TEKIROVA which is located in a bay with turquoise blue of the Mediterranean Sea surrounded by the mythical slopes of the mountains covered with pine trees was established on an area of 1​​83.000 M² in total, offers you the blessings of all the visual nature. Our hotel is in a walking distance from shopping and entertainment centers of Tekirova Town, which is the region's one of the most important tourist destinations. The ancient city of Phaselis is 7 km, Olympos are 20 Km, Church Of St.Nicholas In Demre is 96 Km away. The Tahtali Mount of 2365 m.Height with a possiblity of tele lift transport system is only 7 km away. Three Islands diving center, one of the world most famous diving area is located just a few miles away from our beach. ... more   less 
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Also Known As:
Rixos Tekirova
Tekirova Rixos Hotel

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