9 days spent in Gural in September. We throughly enjoyed our stay. The quality of the hotel, rooms, pool areas and beach fronts were top notch. A friend and I (two women) both went with out toddlers, and there was plenty to keep them entertained. Lovely restaurants, bars and entertainment (The kids especially loving the disco and the Lion King show). Plenty to do and never a dull moment. The black and white gala dinner was spectacular. So was the childrens fair and the white party. The decor in the hotel was absolutely beautiful. And the moutain as a backdrop... WOW!
A BIG negative for us:
The main disappointment was the photographers. Not that they were always around snapping, that didn't bother us too much as we were after some lovely photographs of the children and some group shots too. The photographers were fantastic with the children, and the children really took a shine to them. Our complaint was at the end of the holiday. When quoted £500 for 1 disc of our pictures (obviously thought that was more than a little steep for them to copy and paste our images onto a disc) but after a little negotiation they did bring the price down... slightly. But still it was far more than what we wanted to pay. But it was when we returned home after spending hundreds on just 30 pictures we found that the photographers had put all the photos on the disc in low resolution format meaning that we couldn't print them because the quality was so bad. so £400+ for 30 pictures that we can't use. GREAT! Emailed the hotel twice with no response. Very disappointed and a real downer on a fantastic holiday. Especially as all the great picture memories are wasted.
A few tiny complaints but not enough to stopp me going back again are:
Music pool side far too loud. I'm 27 so consider myself a spring chicken, but i'd be a deaf one at that if i lounged near the one pool long enough.
Service in the main restaurant was rubbish. Having to ask for high chairs constantly (waiters would go off for sometime 10-15 minutes to look for one!) and having to ask for a drink in a 5* all inclusive hotel is just not good enough. The ONLY times we were ever offered a drink was by a lovely young waiter called Haken.
Also steps into the breakfast restaurant with two toddlers was a nightmare!
With the photography side of things aside. I'd give it a 9 1/2 out of 10 :)
- Official Description (provided by the hotel):
- The amenities included are an LCD-TV, music channels, satellite channels, air conditioning, telephone, cable Internet connection, wi-fi, safe-box, minibar, tea and coffee kits, jacuzzi and shower, blow drier, magnifying mirror, wooden parquet, armchair and furnished balcony.Deluxe Family Room consists of two separate bedrooms, in addition to the deluxe room format. The second room is also furnished with an additional TV and minibar.Superior Deluxe Family Room consists of two separate bedrooms and a bathroom having all amenities in the Deluxe Family Room.Deluxe Pool RoomsDeluxe Pool Room The amenities included are an LCD-TV, music channels, satellite channels, air conditioning, telephone, cable Internet connection, wi-fi, safe-box, minibar, tea and coffee kits, jacuzzi and shower, blow drier, magnifying mirror, wooden parquet, armchair and furnished balcony. The room balconies lead to common pool. ... more less
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- Also Known As:
- Gural Premier Tekirova Hotel Tekirova