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“Fantastic family hotel”

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Gural Premier Tekirova
Ranked #1 of 21 Hotels in Tekirova
Certificate of Excellence
Reviewed July 19, 2011

First point I will make is this hotel is known in the Thomas Cook brochure as Gural Premier but is known localy as the Ali Bey Premier, which would perhaps explain the lack of information on Tripadviser on the hotel. I travelled with my hubby and 2 kids age 12 and 8 and stayed for 2 weeks in July 2011. The hotel is an absolutely fantastic family holiday, a fabulous water park, friendly staff, good food, great size family rooms with 2 bedrooms. The guests at this hotel are mainly Russian and Turkish and lack of reviews would explain why so few of english speaking guests, when we were there we only met one other English speaking family, hello Les, Rob and boys!! which was a bit disapointing for my 2 kids who like to make friends when on holiday but please dont let this put u off as it is a fabulous property. There is a small town within 10 minutes walk which has a nice wee market on a Saturday, and a bus stop just outside hotel where u can catch a dolmus to the larger resort of Kermer. We also booked a boat trip from the beach at the hotel which was a lovely day out! The hotel has a few a la carte restaurants at an extra cost of 15 euro per person, we tried the chinese but to be honest it wasnt much different from the main restaurant but nice for a change of scenery. The All Inclusive package can be a bit confusing at the bar as some drinks have a charge beside them on the menu, when we queried this we were told everything (including Magnum and Twister icecreams) was included and there was only a charge for some cocktails, with about 8 cocktails free of charge, which was ok. My hubby also booked me a surprise facial in the spa which was really nice but a bit overpriced ie 120 euro!
All in all a lovely relaxing family holiday :)

  • Stayed: July 2011, traveled with family
    • Value
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2  Thank delaney_geraldine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baris A, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded March 18, 2012

Dear Guest,
First of all As Gural Premier Family we appreciate your negative/positive
comments. Every feedback about our facility are of great importance and
will conduct our efforts in improving our service quality. We would like to
inform you that your comments are directed to related departments and top
management. Hereby we thank you for sharing your opinions and comments.
Hoping to welcome you again as Gural Premier Family.
Kindest Regards
Gural Premier Tekirova Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 - 263 of 1,094 reviews

Reviewed June 25, 2011

Fantastic Place very nice rooms and loads of sun beds, food is great. 99.9% of guests are Russian. Beds a bit hard.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank iloveholidays47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuralPremier, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded December 26, 2013

Dear Guest,
We would like to thank you on a behalf of Güral Premier family for this comment. All kinds of reviews about our hotel are very important for us and help us significantly improve our service and the quality of it. We wish to inform you that all opinions stated here are recorded and processed with all departments of the hotel, as well as managers.
We are happy to hear that you have enjoyed your stay in our hotel with your family. Especially we would like to thank you for all your positive comments about our hotel, rooms, food. Also would like to mention that in case our guests find our beds too hard for them then it is always possible to change the mattress and make it softer. Guests only need to inform our Guest Relations department and we forward this information to our Housekeeping department.
Would be a pleasure to welcome you in Güral Premier again!
We wish you have a nice day!
Kind regards,
GUEST RELATIONS
Güral Premier Tekirova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2011

Massive place with very poor service. Employees are unfriendly. Aquapark is wonderful. Meals are great. Not suitable for small kids. Very noisy with loud music everywhere. If you have kids at age 10+ it imight be great. But if you have toddlers than it is a nightmare. There are no ways for toddler strollers. We had to carry the strollers through the stairs! The rooms are very far from the center which is another con. Entertainment is also very poor.

  • Stayed: June 2011
    • Value
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3  Thank ilkecarkci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuralPremier, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded December 26, 2013

Dear Guest,
We would like to thank you on a behalf of Güral Premier family for this comment. All kinds of reviews about our hotel are very important for us and help us significantly improve our service and the quality of it. We wish to inform you that all opinions stated here are recorded and processed with all departments of the hotel, as well as managers.
We are happy to hear that you have chosen our hotel to spend your holiday.
Regret to hear that you were not satisfied with our service and staff. All your recommendations/complaints regarding our service, service for kids, entertainment was recorded and taken under consideration.
We would also like to thank you for all your positive comments about our hotel, Aquapark, meals.
Would be a pleasure to welcome you in Güral Premier again!
We wish you have a nice day!
Kind regards,
GUEST RELATIONS
Güral Premier Tekirova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2011

We went with Thomas Cook in June.

Pros

Fantastic good quality food - great variety as they had everything from steaks to sushi!
Free Magnums and Twister ice creams at the bars.
A waterpark with about eight slides which you'd pay serious money to go to if you weren't staying there, with great supervision
Very new hotel which was very clean and had loads of tech (air conditioning went off when you opened the windows). Two bedroom, family rooms were very spacious.
Loads of swimming pools with jacuzzi and shower type spray features (with good ones for young kids as they have a huge pirate water feature in the middle of one)
Great well equipped gym
Shows were very good which the kids loved
The Gala night was superb
Free wi-fi in the lobby

Cons

Two hour transfer (for us at two in the morning)
The beds are a bit hard
Staff don't speak much English as the guests are mainly Russian
All inclusive only covered about 7 alcoholic cocktails but you could get some local spirits - beer, wine and soft drinks all free

A final tip. Russians really dress up so take some seriously glam clothes if you want to compete....

  • Stayed: June 2011, traveled with family
    • Value
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5  Thank Dorsetfamily99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuralPremier, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded December 26, 2013

Dear Guest,
We would like to thank you on a behalf of Güral Premier family for this comment. All kinds of reviews about our hotel are very important for us and help us significantly improve our service and the quality of it. We wish to inform you that all opinions stated here are recorded and processed with all departments of the hotel, as well as top managers.
We are happy to hear that you have chosen our hotel to spend a holiday with your family.
Would also like to thank you for all your positive comments about our hotel, quality of food, Aquapark, rooms, swimming pools, gym, shows.
At the same time would like to mention that in case our guests find our beds too hard for them then it is always possible to change the mattress and make it softer. Guests only need to inform our Guest Relations department and we forward this information to our Housekeeping department.
All your recommendations regarding language skills of our staff was recorded and taken under consideration.
Glad to hear that you have enjoyed our Gala Night.
Would be a pleasure to welcome you in Güral Premier again!
We wish you have a nice day!
Kind regards,
GUEST RELATIONS
Güral Premier Tekirova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2011

This is a beautiful hotel placed right on the coast and having a superb view of a large mountain at the back. We stayed in a family deluxe room which was nice but had hard beds. The food was ok but luke warm. Our party consisted of 3 adults and 2 children. The transfer was a MASSIVE 2 HOURS! Which you will not find on any web site, our return flight was 6 am; they picked us up at 1.30 am, NOT nice.
Thomas Cook will also tell you that you need to ask for a LATE ROOM CHECK OUT because of the strange night flights they offer BUT do not tell you that the extra 12 hours stay will cost you over £200!!
We had no choice what with 2 one year olds and a 70 year old in our party, nice note to finish on!
The beach is bad, shingle/muck/dust and large sharp stones to get into the sea, however there are plenty of sun beds.
The mountain offers a nice back drop but every afternoon the cloud builds around it and we got rain thunder lightning from about 3pm.
You need to watch the drinks at the bar as some bars give out different drinks free then others charge a fortune, i.e. cava, they don't know what they’re doing on that score.
If you want Champagne take it with you as a bottle of Moet is about £200 and Dom Perignon £900!!
The a la carte restaurants are £15 per person, service charge, we went to the Italian, first time spot on second time terrible mixed all the food up and were incredibly slow.
The worst point is this hotel is BRIMMING with RUSSIANS who are incredibly rude during meal times and bar visits.
There are few English; we only saw two couples, this is fine by me but it does mean that there are few staff that speak English.
Shows at night are very amateurish and you can’t get a beer while your watching.
They do have a shopping mall but its mega expensive eg cigs are £70 for 200 and small toys for kids that cost £1 in UK are priced at £20.
The hotel is in the middle of nowhere so don’t expect nice walks into the nearby village, harbour etc.
Overall : average.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank danlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuralPremier, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded December 26, 2013

Dear Guest,
We would like to thank you on a behalf of Güral Premier family for this comment. All kinds of reviews about our hotel are very important for us and help us significantly improve our service and the quality of it. We wish to inform you that all opinions stated here are recorded and processed with all departments of the hotel, as well as managers.
We are more than happy to hear that you have chosen our hotel to spend your holiday with your family.
Regret to hear that your travel agent did not provide you with all the necessary information. We recommend our guests to contact the hotel directly in case they have any special requests or questions.
The beach is typical for this coast; however, we have put more sand on the beach itself to make it more comfortable for our guests.
Would like to mention that in case our guests find our beds too hard for them then it is always possible to change the mattress and make it softer. Guests only need to inform our Guest Relations department and we forward this information to our Housekeeping department.
Would like to state that people come to our hotel from different countries and not only Russia. We have guests from different EU countries like Germany, Belgium, Romania, Serbia, Holland, UK, Baltic countries etc. and also from Ukraine, Russia, Kazakhstan etc.
Also would like to inform you that the shops in our shopping arcade are renting the space and set the prices as they consider right for them.
Would like to thank you for your positive comments as well.
Would be a pleasure to welcome you in Güral Premier again!
We wish you have a nice day!
Kind regards,
GUEST RELATIONS
Güral Premier Tekirova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2011

Hi

Ali Bey Premier Tekirova was recently renamed to Gural Premier.

... I stayed in Gural Premier Tekirova in April 2011.. I am a travel agent and I went to Antalya to visit hotels, to make contacts, etc. Well, I visited over 60 hotels in 7 days and I was accomodated in 6 of them. The last night, I stayed at Gural Premier Tekirova (GPT).

Those 60-70 hotels visited ranged from the priciest 5* (Rixos Premium, Maxx Royal) to some with lower standards. I would divide all the 5* hotels visited into 5 tiers, in terms of prices.

Again, price-wise, GPT is in tier 2, below Rixos Premium or Maxx, but in the same tier with other great hotels like Calista, Susesi, Cornelia Diamond.

Well.. I would definitely recommend GPT over the other hotels from tier 2, even if it is not in the most high profile resort, Belek.

GPT is an absolutely great place to stay. All the rooms are deluxe (there is no standard room), there are several buildings, each with its own pool and everything is great. The architectural style is Turkish and it'e very elegant, especially during the night when it looks magnificent under all the lights. So, in a few words: great accomodation in huge and luxurious rooms, great pools everywhere, great bars (especially the main pool bar, with fantastic outdoor sound system), great animation with a huge theater and excellent shows, great, wide beach, a huge aqua park, great surroundings (mountain and sea in the same place).

The staff is very professional, always smiling and willing to help. And last but not least, the food is wonderful. We have eaten in Antalya in more than 12 hotels during that week and tested their services and cuisine.

The best food was in Calista and here, in Gural Premier. It's like it is from another movie if we compare with the food in the other hotels. The variety was huge, the tastes were great, there was even turkey or rabbit, the baclava was delightful and the coffee very good.

From more than 60 hotels that I visited there, I would say 3 of them stood out: Adam&Eve, Calista and... Gural Premier.


So, if you're wondering whether to go there or not, just go! You will love it!

  • Stayed: April 2011, traveled on business
    • Value
    • Location
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    • Service
10  Thank ampersant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baris A, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded March 18, 2012

Dear Guest,
First of all As Gural Premier Family we appreciate your negative/positive
comments. Every feedback about our facility are of great importance and
will conduct our efforts in improving our service quality. We would like to
inform you that your comments are directed to related departments and top
management. Hereby we thank you for sharing your opinions and comments.
Hoping to welcome you again as Gural Premier Family.
Kindest Regards
Gural Premier Tekirova Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2011

Just returned back from this fantastic hotel and now planning to return back in September. Both myself and hubby cannot fault one single thing. Our room was beautiful with maid service everyday, lovely fluffy White towels changed daily with complimentary toiletries everyday and the mini bar stocked daily. The food was fantastic and after 2 wks we were still spoilt for choice, we never had the same meal twice. The entertainment team are fantastic, we could not believe the shows that they performed, you would pay good money to see the quality of these performances. The Gala evening is something else, we still cannot believe what we experienced....AMAZING....I haven't yet mentioned the aqua park, the beautiful grounds, the scenery, the bars, the a la carte restaurants ect ect. I must give a mention to Adam, Cristina, Sacha and Ena who looked after us sooo much and Mark & Emily who we had a few entertaining days with! See you all September x

  • Stayed: April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank Emillou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baris A, Guest Relations Manager at Gural Premier Tekirova, responded to this reviewResponded March 18, 2012

Dear Guest,
First of all As Gural Premier Family we appreciate your negative/positive
comments. Every feedback about our facility are of great importance and
will conduct our efforts in improving our service quality. We would like to
inform you that your comments are directed to related departments and top
management. Hereby we thank you for sharing your opinions and comments.
Hoping to welcome you again as Gural Premier Family.
Kindest Regards
Gural Premier Tekirova Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gural Premier Tekirova

Address: Tekirova Mahallesi, Sehit Er Hasan Yilmaz Cd. No: 4, Tekirova, Kemer, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Tekirova
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Tekirova
#1 Business Hotel in Tekirova
#1 Family Hotel in Tekirova
#1 Top resorts Hotel in Tekirova
#1 Luxury Hotel in Tekirova
#1 On the Beach Hotel in Tekirova
#4 Romantic Hotel in Tekirova
Price Range: $318 - $883 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gural Premier Tekirova 5*
Number of rooms: 653
Official Description (provided by the hotel):
The amenities included are an LCD-TV, music channels, satellite channels, air conditioning, telephone, cable Internet connection, wi-fi, safe-box, minibar, tea and coffee kits, jacuzzi and shower, blow drier, magnifying mirror, wooden parquet, armchair and furnished balcony.Deluxe Family Room consists of two separate bedrooms, in addition to the deluxe room format. The second room is also furnished with an additional TV and minibar.Superior Deluxe Family Room consists of two separate bedrooms and a bathroom having all amenities in the Deluxe Family Room.Deluxe Pool RoomsDeluxe Pool Room The amenities included are an LCD-TV, music channels, satellite channels, air conditioning, telephone, cable Internet connection, wi-fi, safe-box, minibar, tea and coffee kits, jacuzzi and shower, blow drier, magnifying mirror, wooden parquet, armchair and furnished balcony. The room balconies lead to common pool. ... more   less 
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Also Known As:
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