I dont normally write reviews on holidays as normally you get what you pay for but I felt this hotel definitely required one. Having holidayed before with Thomson in a 4 star hotel which was lovely I had high hopes for this Thomson Platinum status hotel. On arrival the lobby was impressive and we were checked-in quickly but once we arrived at the room is was a big disappointment - all I can say is that it is like a room in a cheap motorway motel - definitely no where near a 4 star. We questioned this with our rep who told us it has its ratings due to the grounds which are lovely but you expect the whole package especially for the amount we paid (it wasnt cheap). As I said the grounds are lovely and there are plenty of sunbeds but if you want to use the adult only areas these are placed right next to the childrens entertainment area of the pool - not really relaxing!
The food was very repetitive and was always luke warm/cold and trying to find cutlery often turned into a mission - again our rep told us this was because they were short staffed due to students going back to uni - this was not good enough!
Finally rather than pay the 80 Euros to keep our room to 6pm we were told we could use the showers provided for leaving guests - this was 1 shower positioned opposite the entrance door so everyone entering or walking past can see everything! Not only that but it was filthy and although we complained about this to reception twice throughout the day nothing was done.
All I can say is more a 2 star hotel with lovely grounds and not the 4 star Platinum as stated!
- Official Description (provided by the hotel):
- The five star Otium Hotel Seven Seas makes the dreams come true with its matchless coast, comfortable rooms, pools and aqua park. Just 7 km to Side and 70 km to the airport. Otium Hotel Seven Seas is an indispensable option for those who want to have an entertaining and pleasant vacation thanks to its privileged holiday concept. Combining its authentic and magnificent architecture with nature, Otium Hotel Seven Seas awaits you with its affordable accommodation alternatives. Services : Lobbybar, Cafe Turk, Patisserie corner, Cocktail Bar, Wave Bar, Cave Bar, Amphitheatre Bar, Beach Bar, Disco. Spa&Wellness Center (Turkish bath, Sauna, Beauty Center). Here is an invitation to flavor with 3 A'la Carte restaurants where you will taste the rich alternatives of the world cuisines in company of the Mediterranean scenery. Turkish A'la Carte restaurant free of charge once a week, for second or more use 5 € / per person cover charge is taken. Local Alcoholic and Non-Alcoholic Drinks included to cover charge. At Fish A'la Carte Restaurant and Mariachi Maxican A'la Carte Restaurant 5 € / per person cover charge is taken. And the main Palm Garden Restaurant offers you perfect services with indoor and outdoor sitting areas, kids buffet, diet buffet, gluten free food (on request), ice cream service (at lunch and dinner), baby chairs. Snack restaurant on our private beach with Snack service, Tea time and ice cream service (certain times). Pools/Beach/Animation : 1 activity pool, 1 Wave pool, 2 kids pool, 2 water slides, 1 Crazy River (raft slide). 140 m private beach with blue flag certificate; sunbeds, parasols, cushions, beach/pool towels are provided. The Pavilion service is offered for rent. Besides there is a shaded kids play area for our little guests on the beach. Fitness center, 2 tennis courts, tennis equipment and tennis lesson (extra charge), dart, basketball, aerobic, table tennis, beach volleyball, stretching, water gym, mini football, mini golf, volleyball, water sports (motorised and non-motorised), day time activities, shaded kids pool. Evening entertainment in amphitheatre, mini disco and live music. Kids Club with own animation activities for children. Rooms : There are totally 364 rooms in the facility (disabled rooms available). All rooms have shower bath. The rooms include central air-conditioner, LCD-TV, Wi fi, safe box, hairdryer, tea-coffee set and it is possible to place additional bed. The room floor is tiled. The rooms have either balcony or terrace. Take a journey in Otium Hotel Seven Seas to have a peaceful mind and spirit, rejuvenate and feel as if you were at home with your Otium Family's warm welcoming. ... more less
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- Also Known As:
- 7 Seas Imperial
- Seven Seas Imperial Hotel Side