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“10 out of 10 - Hotel and Staff”

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TUI SENSIMAR Andiz by Barut Hotels
Ranked #1 of 227 Hotels in Side
Certificate of Excellence
Glasgow, United Kingdom
Level 5 Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“10 out of 10 - Hotel and Staff”
Reviewed May 16, 2014

Just recently returned from a week's holiday at the Barut Andiz Hotel in Side. I was accompanied by my sister and this was a first visit to Turkey for us both. For some reason or other, it had never appealed to us before so this year we decided to give it a go. Having stayed at this lovely hotel in the great resort of Side and had our best holiday ever, we are planning to return next year plus I now have plans to return again with my husband and stay for two weeks as one was not long enough.
On arrival, after midnight, the check-in was quick and a welcome drink was offered.
A snack was plated for us in the room fridge with water and beer plus a hospitality tray with tea and coffee choices.
Our room was larger than most standard twin bedded rooms and had a decent sized balcony overlooking the pool which caught the afternoon sun.
The bed was extremely comfortable with a great duvet and pillows. We've never enjoyed a better night's sleep whilst on holiday and in fact slept in one morning and missed breakfast - that's a first !
Housekeeping was very good and the hotel in general is spotless.
We had a minor issue with the air conditioning and this was quickly rectified by the in-house technician.
The restaurant is spacious, the food is good, plenty of variety and amazing desserts all beautifully presented.
Exceptionally friendly and attentive staff throughout the hotel.
Beautiful Spa plus a small shop and a hairdresser within the hotel. Both my sister and I treated ourselves to a hairdo and a pedicure.
The Thomson Rep. Eloise and Entertainment Fun in the Sun Katie were so friendly plus the resident acoustic duo Chris and John, known as Hatty & Oz all worked tirelessly to ensure guests were looked after and duly entertained. Their programme of events was well received.
A special mention to Serkan, Reception Manager who was extremely helpful. Also the lovely young Guest Relations girl, Uskal.
For a hotel to be this good, it has to be well managed. All credit for this must go to the General Manager, Izzet Bekir. He seemed to be on duty 24/7. His passion for the smooth running of the hotel and the guests' satisfaction was obvious. His contribuition and overall attention to detail were second to none.
I can't wait to return to this lovely hotel where guests are treated like VIPs.
Long may it continue.

Room Tip: If the morning sun is preferred, request a room above the swim up rooms. All other rooms face the p...
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  • Stayed May 2014, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Mary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Mary,

We are very happy to hear that you had a nice holiday and we would like to thank you for taking the time to write to us regarding your experience while staying with us at Barut Andız Hotel.

We do appreciate your positive feedback and we continue to strive to improve our standard of service at all times.

Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,285 reviews from our community

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  • Sleep Quality
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  • Cleanliness
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glasgow
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 16, 2014

Just returned from a relaxing week's holiday at the Barut Andiz. We chose this hotel after reading good reviews on trip advisor but it was even better than we expected. It is a very well run hotel. All the staff are very friendly and work so hard. The manager took time to chat to guests every day to make sure we had no problems.

We stayed in a junior suite which was lovely, clean and spacious with lots of storage space. It overlooked the swim-up rooms and had a side sea view. It was nice and cool in the evenings as it was in the shade from mid afternoon.

The food was very good and there was always a big choice.

Entertainment was good. We enjoyed Hatty & Oz. They are talented musicians. Katie, the events co-ordinator, is a lovely, friendly girl. I enjoyed aqua fit and zumba in the pool, and what a surprise when she sang one night. She has a lovely voice.

Side is about a 15-20 minute walk along the promenade. It is worth going, especially to see the Roman ruins. The shops accept Euros and Turkish Lire.

We usually like to try different places but would definitely return to the Barut Andiz as we had such a good holiday.

Room Tip: Junior suite was lovely but the double rooms looked just as nice
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank kimcglasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Kim,

First of all, we would like to thank you for taking the time to write to us regarding your experience while staying with us at Barut Andız Hotel.

We do appreciate your positive feedback and we continue to strive to improve our standard of service at all times.

Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man
Level 5 Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed May 16, 2014

We stayed at this hotel for a week, arriving on 6 May 2014. From the moment we arrived and checked in, to the moment that we checked out and came home, the management and staff did everything that they could to make our stay enjoyable - we have never had such great service during our previous visits to all inclusive hotels in Turkey and we were certainly very impressed with every member of staff we met.
Serkan, the Reception Chief, welcomed us warmly on arrival and his excellent service continued throughout our holiday - always greeting us with a smile and a friendly chat. Erdi and Halit were excellent barmen, as were all the other young men serving behind the bars. We were surprised that a bar service was available around the pool and also in the lounge in the evenings - this meant that you didn't even have to go to the bar to order drinks, if you didn't want to!
Ufuk and Ali took excellent care of us in the A La Carte restaurant and remembered us throughout our holiday - always smiling and cheerful and happy to chat.
We had a couple of rainy days during our stay, but the activities laid on by Katie, the resident Thomson Rep/Activities co-ordinator, along with the fabulous hotel facilities, ensured that we did not let the weather get us down!
The hotel is very modern and stylish and very clean. The food and drink selections were great and all of a very high standard.
Overall, we would certainly recommend this hotel if you are looking for a relaxing and laid back holiday in high quality surroundings and we will certainly be hoping to return the the Andiz again in the future.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Jandyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Jandyson,

First of all, we would like to thank you for taking the time to write to us regarding your experience while staying with us at Barut Andız Hotel.

We do appreciate your positive feedback and we continue to strive to improve our standard of service at all times.

Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snaith, United Kingdom
Level 5 Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 15, 2014

We arrived at the Hotel on 1 May 2014, the first group to be there. We were welcomed by Eloise and Katie and the manager, the staff were friendly and couldn't do enough for you. Its the first time we've stayed in a adults hotel and absolutely loved it - the hotel was spotless, really geared up for adults, nice food, nice drinks. We sat by the pool and they had put up a music system that was playing modern rapping type music, a few complained and it was turned off. It was a lovely 20 minute walk into the centre of Side, yes not on the beach but it wasn't such a big issue. A lovely touch at the end of the week as we were leaving was that the manager came out to shake our hands - we really were treated well and made to feel important, one of the best holidays we've ever had. Staff were constantly asking if things were okay, we filled in 2 questionnaires whilst we were there. The roof top bar was lovely. The rooms were really comfy, the pillows were fab, am hunting for them here now! All in all no complaints at all - was wonderful. I went to the spa a few times as it was so fabulous, had one of the best massages ever. We would definitely recommend it and if the opportunity arises would go back.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 101Amanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Amanda,

First of all, we would like to thank you for taking the time to write to us regarding your experience while staying with us at Barut Andız Hotel.

We do appreciate your positive feedback and we continue to strive to improve our standard of service at all times.

Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 15, 2014

We recently stayed at the Barut Andiz for one week from the 6th May 2014 for one week. We had a brilliant time!!! The Hotel is very contemporary, staff friendly (especially Ali) and the food was very good too. We would definitely go back in time to come. Management could not do enough for you. As we love the beach the only disappointment was that there was no bar or toilet facilities on the beach for the private section for the hotel, but that was the only negative thing. Overall we had a very relaxing holiday and we can only recommend this hotel. The 'couples only' concept is brilliant as our children have grown up now it makes a refreshing change. The entertainment was also brilliant, especially Hatty & Oz the in-house band.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Maz58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Maz58,

First of all, we would like to thank you for taking the time to write to us regarding your experience while staying with us at Barut Andız Hotel.

We do appreciate your positive feedback and we continue to strive to improve our standard of service at all times.

Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tongeren, Belgium
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2014

Hey here the one from belgium,
Barut Andiz is one of the best hotels from Side.
The management is super, the lady from guestrelations is very nice and the staff is super ifficient.
The food is very good.The rooms are quiet and calme.
When you want a good holiday chose Barut Andiz.
Greatings from belgium

  • Stayed May 2014, traveled solo
    • Value
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    • Cleanliness
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Helpful?
3 Thank Yvonne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarutCRM, Owner at TUI SENSIMAR Andiz by Barut Hotels, responded to this review, May 20, 2014
Dear Yvonne,

Thank you for staying with us at Barut Andız Hotel. We appreciate your time and your review on Trip advisor.

At Barut Andız Hotel we value our guest’s feedbacks and that helps us to improve our service.

Thank you once again for your comments and we look forward to welcoming you back in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chard, United Kingdom
1 review
Reviewed May 14, 2014

Did not know what to expect first time in Turkey ,people really friendly ,hotel staff really helpful and service fantastic .food was great and accommodation really clean and tidy great English group for entertainment .best holiday yet

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TUI SENSIMAR Andiz by Barut Hotels

Property: TUI SENSIMAR Andiz by Barut Hotels
Address: Selimiye Mah. Turgut Ozal Cad. No: 31, Side, Manavgat 07330, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 227 Hotels in Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TUI SENSIMAR Andiz by Barut Hotels 4*
Number of rooms: 124

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