The hotel is very noisy, having a bad isolation of the rooms, the maids are also very noisy cleaning the other rooms, if you want to sleep during the day it's almost impossible having a constant banging all day long. We have a small child almost 2 years old who need to sleep during the day. They changed our room, but after 2 days of going to reception desk even in the night because of the noise coming from other rooms, our neighbours were some party young boys. The staff in the reception desk need a strong training. Either don't speak English, either, if they do, they are impolite, they change our room finally but with the air that they've made some charity with us. Also, we needed a late check-out, the departure hour was 2.10 in the morning and the normal check-out as everybody knows is at 12.00, it was impossible to stay with a baby almost 12 hour without a room to sleep, to change, etc. When I asked them, they avoid to give us a solution, they've said that we have to ask them in the morning of the departure day if is possible, but they don't promise anything. Even the Complain Manger gave us the same answer. We've called Neckerman, our tour-operator, they called to reception and the solution came: we pay 30 euro and we have the room till the pick up time. We were happy with this solution, but it came from our tour-operator, not from the reception desk of the hotel. I wonder why they could not give us this solution from the beginning.
If you are travelling with small babies/pushchairs, the hotel is not friendly at all, you have to change many lifts and still remains a lot of stairs to go the beach or if want to have a walk to Side. (The promenade alley it's along the beach).
Talking about the good sides, I would mention the food, a big variety, everything fresh and tasty.
The cleaning of the rooms and of the hotel overall, even if the hotel is not a 5 star, so don't expect a luxurious hotel but a clean one.
A good animation program in some nights
The beach and the sea in front of the hotel, very friendly for children, the sand is fine and the level of the sea is small on a long distance from the beach.
Overall, a low price-quality ratio.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Cheap Tickets, Travelocity, Priceline, Orbitz and Booking.com so you can book your Melas Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Melas Hotel Side