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2 - 7 of 105 reviews
Reviewed June 2, 2019

+Good hotel location- old town, the beach, Novo
+hotel shuttle to the beach or 25 min walk by the shore
+COPPA beach is wider and better than 5*
+rooms are good condition and clean. Housekeeping decent, changing towels

-a lot of food but no variety if you’re looking for something to suit your needs. Lack of fresh fruit. You get dill, lettuce, spinach.

Soups are watery, meals get reheated several times and the tableware is not the cleanest

- alcohol in small doses, heavily diluted with ice and cola. The beer is fine

- constant loud noise from the street and nightclub. Might be less noisy on the hotel entrance side

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Vilnis K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2018 via mobile

Arrived early hours for week stay , staff welcoming we had 2 rooms booked one double and one family was told family room wasn’t ready so gave us 3 double rooms and would move us by next day, rooms was sorted promptly, had issue with air con not working in one of rooms and again was delt with promptly , can not fault the staff for being polite and helpful.
This hotel does not cater for the English (no English flag out side hotel is your first give away)
It is German /Russian hotel and the staff fall over themselves to accommodate them, German food , no English breakfast if you took children there is nothing for them to eat , food is below average.
I feel totally ripped off as we stayed all inclusive and eat out for breakfast and dinner, as we could not eat what they was serving up. (We did try but apart from it being very poor it was also a health hazard as covered in flys )
The all inclusive drinks are a total pee take basically, one draft beer which never heard of...no efes beer...in a Turkish hotel !?.
Vodka was rationed few afternoons staff would tell you no vodka and do the same in the evening, probably to make sure enough for the Russian and would keep offering you whiskey or raki as no one else wanted it, soft drinks and mixers was always flat.
Towels was changed twice in a week and second change was only cause I asked for clean ones.
Hotel was a let down and wasn’t cheap either,
7th time in turkey but first time in side and will be last , wasn’t really taken with the area not much going on, bit too quite for my liking not the turkey I’m used too.

Date of stay: August 2018
Trip type: Traveled with family
2  Thank Kmj76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 21, 2018 via mobile

Well, arrived early morning, greeted with smile, even opened bar, for a price, rooms ok and clean, only change towels twice, that’s the policy, mmmmmm, all inclusive and if you are English it’s not for you, the place is full of Russian and Germans who they fall over backwards for, so one night we put on some chas & Dave , well it’s our holiday as well , so if you’re thinking of booking think twice, we ate out every night, food in hotel below average, the beach is 10 minutes away, very nice, para sailing a must,

Date of stay: August 2018
Trip type: Traveled with family
1  Thank Vinny5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 13, 2018

Okay, I'll make it short in case you don't want to read on: DO NOT GO TO THIS HOTEL! EVER!!!

So, for anyone still here, let me ask you please to keep reading as this is a genuine review from someone who's stayed in turkey on holiday at least 10 years now so I know the standard of a 3* hotel in Turkey and let me tell you, this hotel isn't even a 2*.

We stayed as a family of 4. 2 adults and two kids ages 14 and 17. Never have I been to a hotel in which I wanted to leave as soon as I got there. I don't know how we managed 2 weeks there.

Only good thing was the beds in the room which were quite comfy.

The rest was awful. Firstly, the hotel is very small and we felt trapped for the whole holiday like prisoners. The food is disgusting. The same things are served every night and it's basically reheated. Everything is processed and the mash is packet mash that I ate when I was 3. No variety at all and chips are like cardboard because they're such bad quality. None of the hotel staff can understand a word of English at all so any complaints we had could not be dealt with. They don't even want to try and learn English which is an international English and other hotels in Turkey rated 3* have fluent English speaking staff especially at reception.

This hotel is all about making money and saving it. Most of their land has shops built onto it which belong to the hotel and no entertainment so people are forced to go out and shop. Bar staff are worked to death. The hotel only cares about making money off of you; not giving you what you paid for. Also, ice cream has always been part of all inclusive at Turkish hotels of 3* so why not here? Wifi was terrible as well.

There were a couple of other issues at the hotel that were dealt with badly by management who were rude. Towels changed per 3 days but we weren't told this on arrival or in the welcome sheet. Also, we had problems with both of our rooms. The first room lock needed a new battery which is understandable but towards the end of the holiday, the other room lock broke due to a sudden gust of wind slamming the door locking the kids in the room for over an hour. To add to that, the management blamed us for breaking the lock and locking ourselves in! What a disgrace! Disgusting behavior! They were worried they might have to pay the locksmith out of their own pocket.

Oh and don't think Coppa beach is any better. You can't take food or drink onto the beach. They even confiscated our water so if you're parched, you can drink seawater. I don't think so! As soon as you buy lunch at the bar, they give you all your food and drinks back so they only want your money.

Look, to be honest, just save yourself a holiday. Pay a bit extra (not that we didn't pay more than enough for a 3*) and get a higher rated hotel with Thomas cook or something. You don't want to feel like a prisoner on holiday.

Room tip: Don't go to this hotel. Just don't.
Date of stay: August 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank Aysha M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 27, 2018

We have just come back from a week and I have to say we had the most amazing time. The Holiday Point City Hotel is an intimate little hotel with only 90 odd rooms which made for a relaxing feel. The hotel is very modern and very clean and without a doubt the nicest rooms I have ever stayed in. Their air con is also out of this world and you absolutely need this because its BOILING over there right now.

A few things to point out which made the holiday

The pool area was amazing, the warmest pool I've ever used and the slide was a lot of fun. NB The slide opens around 10am and closes for 2 hours at lunch time and is then on again until 6pm. VERY fun (thank you all for my round of applause that will serve me right going down head first) ha ha. The loungers were so comfortable and we never struggled to get a lounger when we arrived for breakfast at about 8.30am there were still plenty. VERY clean pool area and not far to walk to the bar which is always great as its such a small complex.

The Staff. The Staff were absolutely incredible and I don't have a fault with them whatsoever. the receptionists were helpful and adorable, the bar and restaurant staff were friendly, polite and playful and we even had a drink with management who were funny and friendly and keen to hear our feedback. I didn't have a single fault with one of them they were an absolute pleasure to be around.

Atmosphere: There are not a lot of British at this hotel and the hotel is NOT geared towards the british at all. Lots of Turkish and Russian. However, for us it was part of the holiday we enjoyed the most, seeing the different cultures was really interesting and they were so happy to try to talk to us or to pull us up to learn their dances etc it kind of felt like a big family by the end of the holiday. Personally I hope it doesn't change towards getting more british tourists because there is nothing worse than a holiday with the tracksuit family who spend all day drinking and screaming at their loud kids who are running around like maniacs smashing their heads against the floor with their rave music blasting. URGH. We did miss some English music though!

The ONLY thing that i had a small gripe with out of the holiday was the food and drink. Now, the food was unbelievable, it was cooked to perfection and SO tasty, it was faultless in terms of quality but i missed my breakfast :( i'm a bacon and eggs kind of girl and there was nothing like that at all (even bacon substitute). I lived on cheese toasties all week and i would have loved something English for breakfast - just breakfast! It is most definitely not going to work for kids as there is no English food at all. Also, the soft drinks werent very tasty. The lemonade was weird and the coke - they KEPT giving me diet coke which is pretty much the worst tasting thing in the world. I kept asking for non diet but they would tell me it was (im like a blood hound with coke vs diet coke you will not fool me lol) When they HAD coke (one day out of 7) it was amazing.

I adored this holiday and there was lots to do. I would recommend the Boat Trip which is a pirate boat with stop off swimming to Dolphin Island and a foam party (children welcome). For an extra £10 you can get all inclusive drinks and its worth it. It was cheap and it was BRILLIANT (go to the guy next door to G Fizz, the ginger guy hes LOVELY).

Also visit G Fizz - the bar. Beautiful cocktails and great atmosphere.

I will definately be back!

Date of stay: July 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank gemski1983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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